It was in makati which is near alot of food places. There is even a restaurant that's connected to the hotel. The room was very spacious and very nice looking. The view from the balcony was nice. A full kitchen is available and the fridge is quite large for a hotel fridge. I would definitely stay here again but would definitely go for the loft instead.

The shower temp was either too hot or too cold. It was really difficult to shower due to this. The microwave was broken. Although they did replace it an hour after I made a call about it. The bed is super firm. I prefer a softer bed.

Location was very convenient and safe esp. its proximity to Greenbelt. Room was clean and comfortable. Staff were friendly and helpful.

Found out too late that the overhead shower wasn't working and there was no English instruction as to how to get it to work. As we were rushing and couldn't wait for staff assistance, we made do with the tap. Informed the desk attendant upon check out who was very apologetic about it. Apparently, it was a common issue amongst their guests who needed assistance to make it work. Hopefully this time they will leave written English instructions to assist their guests in addressing this issue if its easily fix to avoid the inconvenience.

Beautiful surroundings with an activity park and lots of greenery. Next to the Sunday Market venue & walking distance from the Mall with well known high street and designer shops. Next to 7/11 store. Studio room with kitchenette, nice ensuite with walk in shower & full toiletries provided. Restaurant next to the reception had a lovely ambience with delicious snacks and meals. But the best thing was the wonderful staff who went over and above the call of duty at every step - special thanks to Jessy, AJ & Queen to mention just a few. Have already booked a return trip in the same room!

Location: Area was quiet in the evenings. Taxis were difficult to flag as well & "Grab" drivers struggled to find their way there because of the one way system.

Rooms are very clean, spacious and the staff are very accomodating

I was asked for a deposit of 2k prior check in using my credit card. Upon check out, I asked the staff for the refund of my 2k deposit however I was advised that refund will be processed later that day and that I will be advised of the status via email but up to now, I have not received any advise from iether KL Tower or Booking.com. This is actually frustrating, I should have deposited in cash instead of credit card

Good working shower with soap and enough towels for two people. Nice little kitchen with utensils, knifes , forks , cups , plates and microwave. Some HBO film channels. Balcony. Decent pool and sauna. Great location close to Greenbelt. Pretty good WiFi. Friendly and helpful staff. Working telephone. Good size fridge. Complimentary water. Comfy bed. three elevators. good and responsiive maitenance team.

No toilet brush. No toaster. High service charge when asked to order a taxi/grab. No bedside light. Poor lighting in the kitchen area. Very tatty, old and unwelcoming lobby area. No Netflix.

Very friendly staff, especially when I asked to move rooms because of the noise coming from renovations in the room next door. Decent-sized unit with kitchen in a good location.

It's a little old and felt like the air conditioners had not been cleaned in a long time

Excellent place to stay in Makati. Ten minute walk to a large mall, nice park right across the street, very clean facilities and room, very nice and accommodating stages. Overall a very nice place to stay

My only complaint is sometimes there is only one elevator available but not too much of a wait

Good location, clean facility and room, cleaning service was vey good, good value

Two of the staff that we interacted with were not as professional as they could be with one of them doubting our honesty.

I booked KL serviced residences for my parents. All staff were very kind and friendly to my parents and provided professional service even though my parents couldn’t speak in English. Also, my father is a smoker so it’s very important for him if he can smoke in the accommodation. In KL serviced residences, he was able to smoke in the balcony with his duly signed waiver at the front desk so he was happy for it. So my parents said that they were very comfortable to stay there and were able to enjoy Manila travel this time. They would choose KL serviced residences again for next Manila travel! Thank you so much for your assistance.

The room was dark a little. It would be nicer if there were more lights in the room.

Very central location, near Greenbelt mall, in one of the quietest area in Manila. The residence's staff is kind, was fast checkin and checkout. There is a nice restaurant right near (Noon's).

- had an issue at arrival with hot water, they fixed it after two calls; -in the night it was abit noisy in the room because of AC fan in the neighbouring apt- in Ph they mostly have the noisy AC fan, not the silenced European AC types.