Excellent location to every attraction. Excellent transportation links for example trams, buses and taxi station. Lovely and warm hotel and our room. Very comfortable, basic room. Beds were very comfortable to sleep in. 2 members of staff were very friendly, Natalia and Aga. Just across the road from indoor shopping centre with a great food court. You can ask for a bath or shower in your room when booking. Excellent communication and quick response when booking through booking.com Will definitely be staying there again next year.

It seems that British Visa cards and debit cards were a problem for British guests to pay their room bills. As the 2 card machines they had in the aparthotel did not accept anything. We tried 5 different cards between 4 different people in our group but nothing went through. Everyone had to pay in cash which could have been a problem if you didn’t have PLN with you. We all used our cards afterwards in the shopping centre and everywhere else around krakow with no problem at all. They need to do something about that.

Perfect for a stay central to the old town. Everything within walking distance. The room was clean and comfortable, nice little touches with the sachet of shampoo/shower gel.

Was difficult to find the parking (half the gate locked and need a staff member to open) this was rectified by a phone call, but would have been preferable to know beforehand:

All in all, a nice place for a short stay for someone willing to explore central Krakow. Ideal location, 3 minutes walk from the old city gate. The hotel clean, very friendly staff. Everything functions properly, clean bathroom.

The only small gripes would be the rooms are rather tiny, breakfast was not included and pricing for parking was rather steep.

It is near to everywhere, especially to the Krakow Main Train Station. The train station is in the same place as the shopping center. When you walk out of the door of the Guess store in the shopping center and walk across the street, it is between two pine trees in front of Hebe. And there is a market on the opposite sidewalk that is always open. All but one employee were very friendly and helpful. The breakfast is simple but delicious and they have vegetarian options which is very nice.

It was a bit noisy in the morning because of the staff, but maybe it was because I was in a room on the ground floor directly opposite the cafeteria. The breakfast system was also interesting. You have to inform what you are going to eat the next day and when. But even if you have to leave early, they pack your breakfast, which is very nice.

When we came there, I was amazed how clean the apartment is and how nice it is. The furniture was great for such a trip, also tea and coffee and ability to cook was a nice bonus.

The bed was kind of small, but that is not a problem. The mattress on the bed however was bad. It was not very comfortable and it was obvious that it has been used for many years. Also, at first sight I was amazed how clean it was there, however, we take off our shoes right after our arrival and our feet were so dirty after some time walking on the floor.

Central location, easy to get every where. Lots of options for dinner, touristic spots, shopping, etc. Everything walking distance.

The room isolation is not good. You can hear people talking on side rooms and their shower. The breakfast is cheap and quality accordingly. I dont recomment taking their breakfast. It is served on the attached cafe they have, it is a small place and if you showered before, you will be smelling like fried bacon for long hours as the place is small and with no ventilation. The coffe and croissant is not good, go explore the city and find a better cafe around.

Hotel nicely located very near the main train station (5 minutes walking). There is also a big shopping mall on the side street, with access to restaurants and markets. The room is small, but the bed was comfortable and everything was clean. There was no air-con inside, but they did provide a fan, in case it got too hot in there. Staff was very nice and polite.

The bathroom was really small, specially the shower - it required some strategic moves to take a shower in there! Also, the walls in the room were really thin - you could clearly hear the people in the corridors and next rooms. Regardless, I would still recommend the place. I had a really short, but nice stay.

The apartment was excellent. A few tweaks and it would have been exceptional. Could have done with extra harder pillows, a microwave and storage space in the shower room. But everything was great. The Tv had all the channels, Netflix, Disney etc. location was first class. Off licence, supermarket and coffee/bakery across the road. The shopping centre was a 2 minute walk. The old town north wall was a few minutes away.

The breakfast that was included was very bland. No taste and very greasy. Even the bread roll was dripping in grease. There are better options across the road. So if you’re thinking of getting breakfast included. Don’t!

The position is perfect, 10 minutes walking to the main square. A simple room with all confort, included a boiler with tea/coffee (very aprecied). Quiet and clean. Reception 24/24.

Breakfast is “non waste”, so you have to choise what you prefer to have for breakfast the day before (there are 5 menus and you have to choise 1). I like the vision but this kind of idea is limiteted for people that like to drink more drink (water, coffee, the) and so you have to pay if you’d like to have the second coffee for example.

The location is excellent - 10 minutes on foot from the city center, across the street from the mall and the central train station (18 minutes with train to the airport). The room was clean, simple, confortable (it was not a modern, renovated room). The towels were changed every day and the room was cleaned.

The towels were clean, changed every day, but some of them were torn. Except for one very nice and helpfull lady from the reception, the rest did not responded to the greeting (good morning, hello is not for them)