Super location, right in the heart of the old town. Our standard apartment overlooked an inner courtyard so very quiet with no street noise whatsoever. Very spacious apartment, superbly clean, comfortable beds, good shower and really well equipped. Very varied and plentiful buffet breakfast to cater for all tastes. Staff were always very friendly and helpful. Would highly recommend this accommodation.

Only one issue when we arrived - we couldn't get into the building which had an entry key pad and we weren't given the code in advance. Would help to be given this before arrival.

Very clean, quality materials, nice interior, drinks available in room, good chair at desk, lots of comfort and space. Excellent breakfast. Very friendly and helpful staff.

Not so easy to recognize building as a hotel, but one just had to ring number 1, not enter a code.

Great location for exploring Krakow. The front-desk staff members were very friendly and helpful. The junior suite was roomy, although the bedroom itself was tiny. Having a proper coffee maker and pods was great.

Rooms facing the street suffer from a considerable amount of noise from traffic and surrounding bars. Get a room facing the courtyard if you are a light sleeper. (We had three rooms for our group, so we had first-hand experience of both.) The breakfast was OK, but so soon after Covid I would have expected a bit more effort in terms of hygiene. Cutlery stacked use-end up, and shared pots of nutella and jam just seemed "off". The bed was not particularly comfortable.

Lovely spacious room, very clean. The staff were helpful with any questions we had about sightseeing and organising a taxi back to the airport. Breakfast was good continental style - plenty of choice. Complimentary bottled water left in room. Any cleaning/towels changed etc was done by request to the reception staff before 10am. Location was amazing - just round the corner from the main market square. Would definitely stay there again and have no hesitation in recommending it to anyone.

It was all great. No problems with anything at this apartment hotel.

The breakfast is amazing and various. The staff is friendly and nice. It is really clean in the room. The location is close to the center, shops, markets, and interesting places to visit.

The location is excellent, very close to the main market square but on a quiet side street away from the hustle and bustle. There is also an excellent leafy green walkway just at the end of the street that takes you down through a well kept park to the castle area. The breakfast is a nice mix of hot egg omelettes and sausages and a wide range of cereals, bread , pancakes, fruit , cold meats and cheese. Great bean to cup coffee maker as well. Excellent.

I wish I'd known you just had to press "1" on the door entry pad to get reception to open up (we arrived late at night). No big issue though I just called them on the phone and they told me. The Building is an internally upgraded older building and the elevator actually only stops every "half" floor so in addition to the few steps in the entranceway there's always a few stairs to carry your cases up to the room corridor level.

We stayed in apartment for 3 guests with 1 double and 1 single bed. It was very spacious and very clean. Comfortable beds and very nice living room and kitchen area. Helpful and supportive staff. Tasty and various breakfast. Location is perfect as it is placed in the heart of the city. All the important atractions in walking distance. Highly recommended!

It is written that parking is included. Only priviliged vehicles are allowed to park on the streets around the hotel so they offer parking place located about 5 minutes from the apartment and it is additionally paid 80 PLN.

Great facilities and amenities. Apartment kitchen and bathroom fixtures and appliances impressively modern. Staff was very helpful and met all our requests. Super breakfast also (loved their cappuccino machine). Location was awesome, close to main square but not on it.

Only negative was when we first got to building we couldnt figure out how to get in - directions may have been included somewhere though and I missed it. But before I could dig out my paperwork to check (or call the hotel) another guest came in and showed us how to buzz the reception desk to unlock the door.

The location was perfect (just around the comer from the main square and 5 minute walk from Glowney train station) The room and entrance areas were spotlessly clean. Reception desk 24hrs. The breakfast was one of the most concise breakfasts I have ever seen and the hot options varied each day. (lots of many things on offer which must have catered for everybody's taste. the room was very well equipped with cups, glasses, tea and even a coffee machine with two pods. fresh water provided on our arrival. Mini bar / fridge with plenty of purchasable drinks if you wanted them. Shower excellent (only issue was that the shower drain did allow a drainage smell into the bathroom which we overcome by placing a small bag on top of the trap) the bedding, beds, towels etc were spotless. bed very comfortable. heating / radiators all worked very well and heat available at all times if needed. window and window seals kept out the cold and noise perfectly. I could go on and on praising this hotel but to sum up it was perfect for us as a mature couple. I even believe there was a sauna/spa available if required and maybe if we had of know this before our visit we would have been prepared to use them.

All that could be improved is to investigate the smelly shower drain and do something about it (maybe the water trap is defective allowing drain smells to enter the room??) We stopped it by placing a bag on top of the trap and weighted it down with a sprinkle of water to keep it in place. (now there's a tip for anyone who finds a similar problem. ha ha) Our room was 7.3 so hopefully this can be addressed.

shower very small and lots of stairs with a lot of luggage