Great location, 10 min walk from train station even with rolling suitcases, view of the St. Mary's towers with the bugler!, but (just) off the main street, so it is quiet. Can't imagine a more perfect spot. Our room had a balcony to sit on, too! Clean and cleaned daily if you want, friendly staff available daily for extra requests.

No pots or pans in kitchenette, just cups, plates and silverware. (Bonus of no smells of bacon in the morning, bust still) a bummer when you rent a place with kitchen. Dismal design of shower, flood every evening. - Popular concept of no walls, common in many modernized hotels, totally hateable. Ugh. Ugh. And yes, 5+ stories without elevator. After a few days your legs get used to it. :-) All in all, I'd go back in a heartbeat, bring a pan, and hoping for a newly installed shower curtain or a glass wall...

The room was incredibly pleasing, fully matching the photos. Everything was neat and well-organized. There's a shared mini-kitchen thought out to the smallest detail where you'll find everything you need. The room was warm, but if someone prefers heat, there's a working air conditioner. We really enjoyed our stay. Many mentioned it's hard to find, but with a bit of effort, you won't miss the hotel. Everything was clear. It's worth noting that it's located on the 5th floor, which didn't bother us at all, but it's something to keep in mind for individual cases.

The apartment itself was very clean and comfortable. great bathroom with shower, central heating and a very nice bedroom with a small couch and tv. The bed was lovely and comfy! *Spotless room and bathroom *Modern design *Close to main square *Cosy and warm in cold Kraków December *Comfy bed and pillows *Great value *good wifi

Only warning would be for people who want to avoid stairs, 5 floor with suitcase

The location is great, right in the heart of the old town. The room is very cozy, the bed is comfortable and has a big TV. The bathroom was huge and had all the needed amenities.there’s also a shared kitchen area where you have a fridge, coffee machine, etc. keep in mind that the building is quite old, we were a bit stressed when we got in but then you get to the Novum house floor and it’s just great! It’s all renovated

For us this was not an issue but the flat is on the 5th floor and there’s no lift

Superb location, lovely balcony, fab shower with nice touch of shampoo etc...and very clean with staff coming in each day of our stay. Safe also in the room, and key fob access was a doddle.

Was a little noisy with other guests using the shared kitchen and yes it is on the 5th floor so definitely not one for anyone with any kind of mobility issues, 40 something here and it definitely challenged me!

great property with awesome value for money and great location in the heart of Krakow! even though there is no staff on site and the property is located in a residential building, the staff was very arranging over the phone and helped us unlock the door thru an app before check in time. also great bathroom and speedy WiFi

simply note that the property is on the fifth floor in a residential building with no lift. it was fine for us but know abt it before

Very nice place in the very center. Like five minutes to the Main square in the center. Very clean, tidy, spacious, modern furniture and design. 15 minutes max from the Main train station leading directly from/to the airport. Very detailed brief on how to get into the apartment.

We have stayed for three nights, two of them the Wi-Fi wasn't working. Also the water pressure is very low, when turning the shower upside down, the water was just bubbling on the shower head. As the apartment is in the fifth flor without the elevator, you have to have quite a physical condition. Regarding the fifth flor. You won't sleep well with the opened windows. Every hour nonstop, there is a bell ringing on the Main square. But not only the bell will trouble you. Also the traditional trumpet melody which is played every hour to North, South, West, and East. That means four times every hour. ☺️

Well, the room as good as described. I was a bit confused with checking in but the lady on the phone was excellent in support. Please, note the property located on the highest floors with no elevator. It might be a challenge if you have a luggage. I hadn’t, donut was fine for me.

Was in a fantastic location room was very clean and comfortable everything we needed

We were on the top floor and the stairs were a killer, was some confusion as we arrived Thursday morning and didn't receive information on how to get into the building or retrieve key from the lock box was really stressed about it but sent a message & received the information a few hours later so all good in the end we had a lovely stay.

The room was just what we needed. Big enough and super clean. Was cleaned each day we were there too. Staff were helpful , let us leave our luggage whilst we checked out as we didn't have to leave for a few hours. Location is absolutly perfect, everything you need is walking distance once you arrive.

Only downside is No lift to room , 5 flights of stairs after long days of walking is hard work.