breakfast was wonderful. The staff were friendly and very helpful giving us dinner recommendations and even calling to make reservations for us. The hotel was very clean, and in an excellent location. They had free parking available, its a decent sized parking lot but they do recommend that you request a spot when booking the hotel. We took advantage of this amenity and it was great to not have to worry about paying the meter on the streets. Free parking is difficult to find in the city, but hotel location was great for walking around.

The room doors automatically lock, which makes it difficult to close them without it slamming. I always felt bad if we left early/came in late that it would wake other guests.

The bed was super wide, the location is great and having private parking means the world (trust me). The staff is exemplary, mainly the breakfast staff that puts you in a good mood straight away. The included breakfast is very good. You get your classic eggs, bacon, beans... But also several types of bread and homemade cakes and fruit. The room had a mini-fridge (with some products), but it was great for us to also keep some food we'd bought over the days.

I feel the bathroom could use some upgrades. A humidity extractor, some perfume (it's windowless) and better quality toilet paper. Also, only one side of the bed had a nightstand, which meant I had to use the chair to put phone and glass of water.

Very modern feeling hotel in a good location. The staff was very helpful and made excellent recommendations for dinners. Rooms were large and clean. Breakfast was very good.

Hotel is located about 1/2 mile from the main part of town on a hill. It was a difficult uphill walk from town for mobility challenged seniors.

Location was great (although up quite a steep hill from the main square). The shower was awesome, and the breakfasts were very good. The staff was friendly, and the wifi worked well. No complaints. The place seems quite new.

Really, nothing to bitch about.

The rooms were quite spacious and decorated wonderfully. The items in the honor bar were reasonably priced. Most importantly the staff was awesome! From check-in to check-out everyone we came in contact with was extremely nice and very helpful.

Not a single thing! We will be back next year.

Good location. Near city centre.

Some of the staff members at reception didn't even look up when I entered the hotel. Draw your own conclusions.

Location is great, bed was comfy. Parking at no cost

Very noisy, people slamming doors at night. And horrible green light in corridors…

Good room amenities and friendly staff. Wide selection of baked goods at breakfast; wish they had the sauteed mushrooms and tomatoes every morning.

I understand that hotels need to protect their mattresses, but those mattress pads that have a layer of plastic at the bottom are annoying: they make a crinkly noise and hold in body heat- please use natural materials only!

The location was very central. Rooms were clean and tidy. Staff was for the most part very helpful. Breakfast was fantastic! I'd recommend this place as it fulfills the basic necessities very comfortably.

The staff were very friendly and useful! The room are large and very clean and the local cakes from the breakfast are wow! I would like to come back to Cruzeiro!

No Gym, but...