I had a truly lovely time at Myriad by SANA. The hotel has breathtaking views of the river and the Vasco da Gama bridge. The room was large, stylish, with a jacuzzi bathtub, soft bed, and embroidered linens — everything was very clean and comfortable. Breakfast was outstanding — very healthy and diverse, with lots of vegetables, fruits, berries, more than 10 types of cheese, delicious pastries, hot dishes, and fresh juices. A real treat every morning! The staff were kind, professional, and always ready to help. The hotel is close to the cable car, Oceanarium, and the Vasco da Gama shopping center. Getting to the old town by Uber/Bolt only costs 6–10 euros. I truly enjoyed my stay and hope to return one day!

Beautiful hotel, amazing food, but above all the customer service was by far the best we had experienced in Portugal. And we have lived here 7 years and have been to really amazing hotels, restaurants etc Myriad is by far the best. Dora from the front desk made us feel so welcome, she made a custom card for us and sent us a glass of moscatel wine with pastel de natas as a gift, because she knew how we just came back from the airport with a nightmare from hell with a ruined honeymoon because of Turkish airline’s negligence. Dora was there to help us feel better and have a relaxing stay. Every single person in Myriad hotel is a star quality employee, we both hope that Myriad Hotel knows just how lucky they are to have Dora and the rest of the excellent employees they have there. Thank you for everything!

There was nothing we didn’t like.

Beautiful room, decently clean, wonderful views. Slippers, nice towels, comfortable bed and a lovely swing by the window. Great teas and drinks, big terrace, fantastic location with a local bus round the corner taking you to the city center. Wonderful for walking and a quiet stay away from tourists. Lovely staff, way better than years ago. The hotel has improved in my opinion, though the prices also increased significantly. Restaurants don't have the greatest choice, but there's plenty of restaurants around the hotel and of course in the center. Reasonably short walk to the metro Oriente, about 10-15 min, where you have many buses taking you straight to Rossio and Cais do Sodre.

The spa is a disappointment, the treatments not the best, products used contain mineral oils, massage left me bruised. Bathrobes should be bigger, they are barely big enough for an average sized person. Breakfast was disappointing, had to buy my own because I didn't want to ask every day to have oat milk brought to my table. So many cheese choices, but no goat or sheep, at least not clearly indicated, which is weird seeing how many people can't or shouldn't eat cow's milk products.

The views from our room were spectacular. The staff, particularly the reception team, were some of the best I have ever encountered. They were not only friendly but also incredibly helpful. You should be very proud of your front-of-house staff. Breakfast was fresh, well-balanced, and made with high-quality ingredients.

Our room felt a bit dated. The air conditioning was quite loud, especially when trying to sleep, as it was positioned directly above my head. The shower door leaked onto the bathroom floor, which detracted from an otherwise splendid bathroom. Additionally, the bath did not drain quickly.

our upgraded rooms on 20th floor offered unobstructed view of the River. the rooms were comfortable and modern. towels were soft and pure white. we received 2 glass bottled water per day with chocolate at night time. breakfast was excellent with fresh fruits and variety of cheese. coffee was aromatic and freshly brewed. croissants were mouth watering. most important of all, Myriad Hotel has a professional team of staff at all levels. Chloe of customer relation emailed us prior to our departure to ask for our specific time of arrival. she actually prepared the rooms and granted us early check ins! we really appreciated this exceptional service as we were exhausted from the flight. the Management staff and team were most helpful in making our stay comfortable. Paulo gave us solid advices re tour of the Castles. the restaurant multilingual team members worked well together. they delivered attentive and seamless services. our 4 night stay at this outstanding architectural design hotel was most memorable. highly recommend.

our stay of 4 nights were too short.

Excellent location, near the convention center in Lisbon around 10-12 minutes walk. The walking to the center was a pleasure by its own. In addition the hotel is adjacent to the Lisbon telecabin and walking distance from nice restaurants near the beach. Also it’s walking distance from Vasco Da Gama shopping mall. Our room with sea and city view, a bit small but comfy. I liked that they would always make sure that there is enough still water in the room; the house keeping clean and check the rooms twice/day! The staff in the reception were nice and helpful and the lady in the restaurant Ms. Sophia was really nice and welcoming. The bill boys were also helpful. Everyone and everything was fantastic ! Thank you for the pleasant stay 🇵🇹

AC was sometimes not cold enough and the rooms although nicely designed but not spacious.

Very good breakfast with lots of choice, but no option to have freshly cooked eggs or porridge. What you see is what you get. All rooms have a view of the river I believe. Very comfortable lobby area. Comfortable bed. Lots of eating places within walking distance. Oriente station and shopping centre about 15-20minutes walk away. Much calmer than Lisbon centre. Stay in this area and take the metro into town would be my advice. Near the airport but NOT under flight paths.

The shower is in the bath. The screen had a seal missing which meant that water leaked on the floor. I'm sure they will fix this as I reported it. The way the room was laid out is a bit unusual but this is a personal view.

The room was very clean and with enough facilities. The breakfast was magnificent. The view of Tagus river was vey beautiful . What I loved most is 2 things: the first is the extraordinary staff , starting with the reception , the room service, the staff at the restaurant during the breakfast, the staff at the entrance of the hotel, their kindness, always smiling and assisting, and highly qualified, The second thing, which I consider as precious is the quietness of the room.

I think the room is overpriced although the hotel is very beautiful and it could be better if the shampoo, conditioner and lotion could be supplied in small disposable bottles.

Well the view from the 18th floor is wonderful, the food can be informally taken at the side of the restaurant so I could work & eat. The staff are very attentive & friendly. The location close to train station & airport is very convenient. There are beautiful walks along the water both north & south.

The tap in the basin is a bit weird it is either super hard or nothing at all & it is hard to regulate where the hot or cold is ,,feels very random.. I like the view in the sauna on the 23rd floor but it is a rather cool sauna e.g it's not hot enough & there doesn't seem to be a way to increase heat.

It is one of the loveliest Hotels I have ever stayed in, the Staff were outstanding, all friendly, helpful and extremely welcoming. Despite being a large hotel, one was made to feel welcome even before arrival, with frequent communications and contact. You were greeted in a lovely fashion by all staff at all times, with genuine friendliness and interest. The rooms were lovely, and the cleanliness excellent. Everything was efficient and well maintained, tables were cleared rapidly, food replaced in good time, and nothing was too much trouble for the Staff. Service was personal and efficient. A fabulous experience.

Only staying for 5 nights….!