The staff was excellent. When I arrived they immediately showed me to my room, they were very helpful around the information for the public transport, museums, working hours, supermarkets, etc. They were also avalable the phone if the re were any problems They also organized me a transport by taxi to the airport since I was checking-out at 3 AM. The room was excellnt. It was clean, the bed was comfy. There was no noise so very good for sleeping. The AC heating was perfect so I was not cold in that time. The bathroom was small, but sufficient for me. Enough room to put my things and with a shower, but this is just my opinion as a solo traveler. The location was great. The neighborhood was quiet (which was suprising since the Saldanha square is near), so good for sleep. The public transport was also very close, especially the metro (which I mostly used), but also the buses. By public transport I was in the center of Lisbon in 5 minutes, by walking in 20 minutes, so very good if I was feeling like not waiting for a bus or metro. This is especially good at night, when because of night working hours the public transport is rearer. Also, the area around Saldanha square, has stores, malls, restaurants, and eye-catching buildings, so exploring the area like the rest of Lisbon was nice.

Concerning me, as a solo traveler, there was nothing that was bad. Maybe, because You have to enter a building to get to the Residencial, the door of the building was heavy, so You had to push a little harder (a little hard when You have both Your hands occupied).

I had one of the new/renovated rooms. The room was spacious and very clean with fairly large shower. The staff is friendly and hands-on.

The noise insulation wasn't the best ever, but wasn't horrible either. I normally use air-plugs to sleep anyways and had zero issues. Some guests left comments that they had an issue that there wasn't any shower gel, but only a bar of soap. I can confirm the soap, but as I also use soap at home, I didn't have any issue (and think it is more ecological).

Great location for the Saldanha metro station, bars, coffee spots, and exploring Lisbon. Beautiful old building, lovely old lift. Good security - I needed three sets of keys to get into my room - street door key, floor door key, and room key.

There was no bedside table or nearby power point. The bathroom was ridiculously small. The TV was only watchable from 1 bed (I had 2 single beds in my room - set at each end of an L shaped room)

It's a clean place and the staff are very helpful and are happy to go the extra mile because I had specific requests where they were all solved genereously. The fact that there's balcony and having own bathroom as well as the great location makes it more pleasing to stay.I would happily come back to stay here,many thanks for it all.

Perhaps there could've been a kettle and cups to have something hot to drink when needed. Also a door paper sign to say please do not disturb/or please clean ;could've helped for the mornings as sometimes people don't wake up early while abroad resting but other than these it's been a lovely stay and would definitely come back when there's an opportunity.Thank you so much for all your help I really enjoyed my long stay with you.

Warm welcome was given by staff member despite my late check-in (due to my flight being delayed). The room was nice with a balcony. Located very close to the red metro line.

Bring some earplugs as the pipes make very loud noises. Also, after my shower, the bedroom was flooded. Price was a bit expensive but I booked last minute and Lisbon is becoming very popular

The location was very good. Good size room for the value price. Would recommend this size room for one night or two,

The room and bathroom a bit too small for 3 persons. In the toilet boiled water, and very bad ventilation in the bathroom. The windows dont open.

The balcony was really really nice! Shower Is big and comfy Very close to supermarkets, food, metro/buses and points of interest The staff in the morning was very polite and kind to us

Found quite a few ants in our room on 2nd night, the staff the morning after was a bit surprised and took care of It The bed was really loud

It's very clean, easy to access, the staff are very attentive and it's close to the airport.

We chose it on purpose for being close to the airport but I wouldn't recommend it for people interested in sightseeing, but the place was really good.

The place is super well located, and very well connected with the metro right next to it. The room was ok, like in the pictures. Service was always there and helpful.

The bed was not the most comfortable.

Elsa, the host was super helpful and friendly. The room was modern, clean, very comfortable and had a lovely balcony overlooking the tree lined street. Amazing city location, close to the city centre, everything cafés, supermarket's, bus, metro,within 5 minutes walking distance. I would definitely stay here again and recommend this little gem.

Nothing that I can fault.