The location is brilliant. It's in the town centre and very easy to get around. The accommodation was clean and facilities were good. Communication with staff was good, they responded on time. A huge thank for early check-in as we had an early flight.

I asked for a heater as I felt a bit cold in the evening, but they never brought it even after promising I would have it the next morning. I also reported the door wasn't locking from inside, again no one was sent to have a look after promising that they would send someone - This didn't make us feel safe the whole time we were there in the night. Also it would be good to have a reception or staff office or concierge luggage storage in the building, as they do not allow late check outs - to help with keeping luggage

Great location, close to the historical town centre, Ribiera and Luis Bridge. There are plenty of cafes and restaurant for breakfast, lunch and dinner. The apartment is quite spacious for a couple, or a small family, and it is clean. We never meet the owner nor the staff, but directions, codes to access the apartment and other guidance have been shared clearly and promptly.

The bathroom doesn't have a window nor an extractor, meaning we had to hang the towels in the chairs in the living room to allow them to dry. The floors in the kitchen/living room was extraordinary loud. We assume there was not one living behind the flat, but still...

The bedrooms are not separate, so if two families come, it is very inconvenient to live in the walk-through room. There is nothing about this on the website at all. The apartment needs urgent repairs. The floors creak terribly. The door to the bathroom on the first floor is smaller than the doorway and therefore does not close with a lock. The upper shower does not work at all, and the lower one is screwed with polyethylene to hold it in place. The entrance hall smells very strongly of mold

Spacious well kept apartment. Easy to find and not far from the metro, cafes and restaurants. Wifi! Excellent and constant. Comfortable bed, hot water and decent shower. The best thing was how much space we'd had, but there were a few things that we didn't like. It could do better with little effort

The keycode pads were tiny, the first code to get in unclear and we stood in the rain for 10 minutes trying to understand the code. The smell in the bathroom. We kept the air extractor on the whole stay Coffee machine! Absolutely no point saying this is a facility if you do not provide either coffee pods, or instructions and where to buy coffee pods.

The apartment was very clean and had everything we needed during our stay. The check-in process was very easy and communication with the host was spotless. There are some great shops in the area, very good restaurants and Bolhao market 10 min walk from the apartment. There is access to a garden terrace and a small balcony.

We had apartment nr 7 on St. Catarina.it is a spacious apartment, good location, close to centre.

Ome of the bedrooms is actually not a bedroom, two single beds have been placed in the middle of a storage place, there are no doors so whoever comes out of the actual bedroom steps directly into this storage. I wouldnt recommend this place for 2 couples as there is only 1 proper bedroom. Luckily we were all girls so 2 of us had to sleep on the made up "bedroom" and it was kind of ok But, a big BUT, the floor creaks like crazy, it woke us up in the middle of the night when someone in the flat was walking OR even when someone from a flat next door was walking, you could very loudly hear it in our apartment. This was very inconvenient.

Great communication with host, location was fabulous. Really recommend food market just few minutes walk where you can have great nibbles and wine as you walk around it. Apartment had everything you need except of clothes hangers!

There was no clothes hangers and also some practical guide on where to eat , nearest supermarket, nearest hospital, police etc is

It was great neibourhood close to the metro station and entertainment only 20 min walking Clean room and enough space for the 3 of us. It was great the person that contact us by whatsapp was very attentative and everything was teady when we arrived

The main area need more light also more plugs. Probably you have a leak in the shower It willbe good to advice guest the right type of coffee capsule to use in the coffee machine. The building's guests need to be aware of the front door is left sometime opened by someone (?)

The place was very good. In walking distance from centre of the city, from the river, from interestng monyments and the shoping area. Very clean, quite, easy access. Guilherme Calado who was acting on behalf of the owner was very polite and helpfull

I think that an iron for ironing the clothes is necessary

Our original apartment was cancelled due to flooding. The hosts arranged an alternative apartment for us last minute at no extra charge. The communication from the hosts was exceptional and the alternative accommodation was fantastic. Very clean and very comfortable and in a great location. Would definitely use their services again.