Staff very friendly and helpful, gave us all useful information re the places to visit. Quiet neighborhood not far from the busy tourist areas. The house is very spacious and comfortable. Room clean, with all the necessary facilities. Good breakfast. Secure private parking.

Common problem to most accommodations in Portugal: shower space not adequately shielded, bad design of the shower basin with water flowing to the unshielded direction hence spilling to the floor unavoidable, no exhaust fan, water droplets condensed on all surfaces (including the stone bench top) after a hot shower with windows closed in winter, complete wetness everywhere inside the bathroom!

Friendly staff. Easy to find, quiet location so slept well. Great to have secure on-site parking. Because we were the only guests we were given a free room upgrade, which was totally unexpected, but very much appreciated. We enjoyed the large balcony to it's fullist. Thank you. Lovely large comfortable room, very clean. Large bed, two pillows each which is the best thing. Great shower, all recently smartly decorated. Superior quality large towels, and fab to have two each. We would stay here again just because of the towels! Kettle, cups and fancy coffee machine in our room, but no fridge. Excellent WiFi. The walk into Sintra Town takes about 10-20 minutes, but it's an easy stroll, in a straight line, so not complicated. If you are lazy it will seem a long way. But if you like fresh air and people watching then the walk is nothing but a quick stroll. Breakfast was tasty and plentyful, even though there was only the two of us, we were still given the complete range of breakfast, from fresh bread, cakes and fruit, to boiled eggs, toast and yogurts. We were shocked as we had expected to be offered just toast as we were the only two guests. Much praise to the hotel for providing all breakfast options they promised. Special mention to the lovely lady at breakfast, she made us very welcome, she was chatty and offered great advice for where to visit next. Plus her lemon cake was delicious! Good staff should be looked after, this lady is a credit to the hotel.

A little weird to be left in the hotel completely on our own. With such lovely quality bedding and towels, shame the toilet paper is so lacking in quality.

excellent hotel price/quality. we found the hotel very easily by navigator, quick check-in and useful information. The room was spacious and clean, the bathroom had everything you needed, enough towels, accessories, there was a kettle and tea. Very clean and well maintained. Cleaning every day. The beds were comfortable and the blankets were warm. The breakfast was good, there was just enough to start the day. Private free parking on the territory of the villa, where we were happy to leave the car for the whole day to explore the sights by taxi. And then we just returned from the castle on foot, because the hotel is located near the center.

natural disadvantages that can be foreseen in a historic villa. for example, there are rather cold floors, but all this is remarkably compensated by the issued slippers.

Pretty pleasant place a bit out of the way. Great breakfast. Sonia was a terrific host. Room was nice and comfortable. Would be happy to stay there if we visited again.

The gardens and grounds around/behind the villa had not been kept up. We realize the economics made that impractical for so few rooms, but the villa would have been spectacular if they had been able to maintain the garden behind the villa. A little odd to have a locked/key entrance gate. Gave the impression of a high crime area but we didn't see any signs of a problem other than the gate and wall at the street. A little out of the way, but since we like to hike/walk that was not problem.

I love that this property was an easy walk to the train station. inside it was clean, nicely appointed and had excellent lighting. The air conditioning was excellent - effective and very quiet. the veranda wrap poured around outside my room and was a lovely place to sit.

The gardens have at one time been extensive and beautiful. At the moment, they could do with some tender loving care. The front gate could do with some lighting at night. As a single woman traveller, I didn’t feel comfortable not being able to see where to put the key in the lock when I returned after dark. Similarly, in the walk back from town, there is a section of the main road that is extremely narrow and takes the pedestrian out into traffic. While that is ok during the day, it’s a little dangerous at night.

We were greeted by a nice young woman who was very new to the site but she did a great job of getting us into the balcony room we had reserved. Room and balcony were huge and gave us true feeling of being in our own villa instead of a hotel. Breakfast was great. Everything was very clean. Would love to stay here again.

The location was great for the town and all the things to see. Anna the member of staff we dealt with both at booking in and leaving and breakfasts was absolutely wonderful. Her knowledge of the area was good. She also had a wonderful sense of humour. The private gated parking was good.. We would definitely go to Villa Aeden iagai. If we were going to visit Sintra.

Nothing

It was a very nice and friendly atmosphere in the hotel. The personal were always answering very fast and helpful. We got the best service and help during our stay. The breakfast was also very good and nice. The hotel and the rooms were very clean and nice. I would come back again because it had everything we needed for the stay and very welcoming.

THE GOOD.We really liked the old neighborhood and the views from the end of the road.The house was well transformed without taking away the home feeling. The bed linens and towels have monograms and look elegant.The shower was good and the bathroom modern and comfortable. The breakfast was nice and they have inside parking for the car. The staff was extremely nice and ready to help. Request a room with balcony, they seem to be pretty nice.We did not have one.

THE NOT SO GOOD It is located a little off the way, and you need a car to move around.The entrance has mosaic like tiles in the floor and a big stairs to reach the front door, they could use a power washing to look fresh. The reception hall has a strong localized musty smell that is not a good first impression. The room doors have a real key and you need to lock it to closed the door.If you just close the door your room would remain unlocked. Get an extension cord.....the bathroom has no outlets, and the ones in the room are baseboard level and hard to reach.

The staff were friendly; they offered us a room upgrade for our honeymoon. The room was huge and comfortable with a beautiful terrace overlooking the moorish castle. It was super clean and the small details in the room were super nice.

The only thing I would mention is the lack of elevator for large luggage