The location and rooms were very nice.The rooms were cleaned every day, although not very well. It was enough for daily cleaning. Our tea, water, coffee and cola supplies were renewed every day.

Everyone was friendly and helpful, except for the lady who worked at the reception in the mornings and was allergic to everything.We had booked 2 rooms. in room 130, The heating system in one room was not working. We didn't mention it to the reception because we didn't need it that much. I think they thought about this and put a small stove in the room.

We had a fantastic stay at this hotel. From the moment we arrived, the staff were incredibly welcoming and attentive. The room was spotless, spacious, and well-appointed, with a comfortable bed and excellent amenities. Every day we had cleaning and fresh towels. The hotel's location was ideal, offering both convenience and a peaceful atmosphere near Stephen Platz, in the centre of Vienna. We particularly enjoyed the delicious breakfast. Overall, our experience was outstanding, and I would highly recommend this hotel to anyone looking for a memorable and pleasant stay. Feel free to personalize this with specific details about your experience!

Everything was perfect

the rooms were clean and comfortable. We told the attendant that we wanted still water and they changed it immediately. location was perfect. Especially shampoos with bergamot are great.Our tea and coffee in the room was renewed every day. Other than that everything was very nice.

I wish there were hotel slippers in the room. If we asked, maybe they would give it. I do not know. Other than that, the only thing we were not happy with was the unfriendly attitude and lack of smiling face of the woman who was only at the reception in the mornings and was allergic to everything.

Enjoyed our short break ... the guy at front desk was very helpful at check in !! ..sorry forgot your name !! Hotel is very conveniently located right in the centre of Vienna with a few paces away from St Stephans Cathedral. Lots of restaurant options close nearby. Room was clean and comfortable with necessary amenities. If I can find a downside its the price of the breakfast which is quite expensive

Expensive breakfast

the location is perfect, staff were very friendly and helpful and the room and general hotel were comfortable, clean and had everything we needed. there are lots of restaurants, cafes and shops in the immediate area and 2 u-Bahn stations (Schwedenplatz and Stephansplatz) and trams within 5 mins walk. there were complimentary drinks in the minibar (still and sparkling water, juice and cola) and the beds were comfortable, bathroom modern and a great shower. there were also robes and slippers, large bottles of toiletries and some complimentary toothbrushes, shower cap etc. there is only one lift but we didn’t have to wait for it at all. didn’t have breakfast or use the restaurant area but it looked very nice and we saw a lot of people in there. we also arrived early for check in and were able to get to our room straight away, and the check out time was 12pm which is later than other places. we were able to store our luggage after check out and the receptionist offered to help with a taxi.

at night there is some noise from bars in the area but this is nothing to do with the hotel and you can see on a map that the bars are there so you should check before booking if this would be a problem for you

The value for money is very high and the staff is incredibly polite and helpful. Very clean. The bathroom is very functional, better than more pricey hotels I have seen. Love the shower with (for once) clear indications on how it works. It also has a Perfect location near a metro station and within walking distance from the main Vienna sites. The breakfast is also very good in a nice large airy room. I would return.

We were lucky not to have noisy neighbours because the walls seem thin and we were is a room next to the elevator which was a bit noisy but not that much. No matter, given the positive sides, I would return because the hotel has a lot going for itself, mostly staff and location. Be careful this is next to the 'Mercure Zentrum', same brand but a little bit more expensive and larger rooms (been there too).

lovely decor, excellent location very near to bars and restaurants but still stayed quiet (we were never kept awake by any noise), lovely and cool in our room despite the heat, Schwedenzplatz station less than a 5 minute walk, Stephansdom about the same, Anker Clock just a couple of minutes round the corner. Shakespeare book company bookshop just across the square, could have spent hours in there! Very easy to get to from the airport. The bathroom was very well designed and surprisingly spacious for an inner city hotel. The room had a boutique-y feel but wasn’t at all cramped and had a little fridge which was great for storing our non-dairy milk and snacks. Everything we could have needed was in our room, and the staff were really friendly and helpful. Would happily stay here again.

Only the old classic request of a power point nearer to the mirror would have made a difference- other than that everything was spot on!

Great location, walking distance from everything, clean, furnished room, won’t miss anything

The only problem I had was the constant noise in the room - day and night (I must mention that I stayed here only during the weekend, maybe during the week things are better). Right outside the hotel there are a lot of bars and people are actually screaming, it’s like an ongoing party. Are in respect to the hotel, the walls are so very thin that I could hear the neighbours sneeze and the water moving in their bathtub. This makes it difficult to have a good night sleeep. Also, in the morning, while we were still sleeping (approx 9AM) the cleaning lady literally walked inside the room.. I think that it’s kind of early for cleaning.. If you wake me up, I don’t care you leave afterwards. Pillows need to be completely changed, they are worn out and distroyed.

Location was perfect. Short distance to historical City Center, also tram & bus connections were close. Hotel Rooms were Air conditioned, which was a big plus due to hot summer temperatures. Water bottles were replaced daily with new ones, which was helpful👌 Bed and pillows were good.

Breakfast was little bit disappointing. For 25€ Price, there was quite little to choose from.

The position was exceptional, at walking distance from all the main attractions in the city center. The hotel was also very close to subway stations to reach places such as the Schonbrunn Palace and the Belvedere Gallery in about 30 mins. The hotel was nearby not only traditional restaurants and supermarkets, but also international eateries such as McDonald's, Starbucks and Hard Rock Cafè. The staff was nice, and the room was clean.

The standard room was a little small if you travel with more than one big suitcase.