The buffet breakfast was superb with good choices including sliced fresh fruit. The location is very good. A corner around the main shopping areas but still quiet. There is a restaurant opposite called boxwood, which is very good. Right next to the hotel is another restaurant that sells delicious crepes :) . Still the whole street is very quite even on the weekend. Room very spacious and airconditioned. There is an elevator on the ground floor. Reception 24/7 and very helpful. Although the hotel is 3 star and doesn't have a restaurant, they still offer room service for tea/coffee and drinks, but right next to the hotel there are 2 very good restaurants and many others just a minute walk away around the corner. :) Definately recommend and if we go again to vienna, we will book here again. 10/10 for the hotel location and cleanliness. Very cosy place.

Bathroom was nice and Ok but there was this kind of transperent plastic seperator that was supposed to not let water splash on the floor from the shower but it was kind of loose, and kept losing its position, so basically was useless. Just a suggestion, might as well put a simpler and normal plastic curtain which would have done the same if not better job. This was the only thing that we didn't 'like' in the room. Everything else was just perfect. Definately won't stop us from going there again but it's something that we noted and maybe the hotel management can fix .

Kärtnerhof is in the perfect place to walk to most places and it is very close to 2 underground stops and easy walk to boat tours, yet it is tucked away on a street that is quiet at night. The staff is very helpful with anything we needed. They are very knowledgeable about everything Vienna and beyond and can help get tickets to concerts and admission to places. All of the staff is very nice. The hotel rooms are very comfortable and everything is very clean. Breakfast was great and got us ready for a day of walking.

The only thing I wish they had was a grab bar for the tub. The other hotels we stayed at in Austria didn’t have them either. I’m just afraid of slipping in the tub.

Super location, clean with wonderful staff, good breakfast, loved that it was a local rather than chain hotel. Nice charm. Good breakfast served until 11 AM, so we could sleep in if we wanted.

Thankfully, we had an air conditioned room that stayed comfortable. And there was nothing the hotel could do about it, but it was sooooo hot in Vienna during our stay. That made the common areas of the hotel very hot. Also flagging that rooms on the 6th floor require a walk up a flight of stairs from the 5th floor. Fine for us, but not ideal for people with mobility issues.

Loved the location! Three excellent restaurants very close by and public transportation also very close! Also loved the quietness of the street compared to the noise, autos and lots of people only a few blocks away. Always felt great to come back to our peaceful environs around the hotel. My wife, an energy efficiency guru, appreciated the energy efficient heat pump in our room which, incidentally, made temperature control for our room very easy!

Could have used a mirror that was not in a closet.

The hotel is in an amazing location in the middle of Vieena. You can walk everywhere in the middle of the city. Train and subway stations are less than 5 minutes away. Lots of sites and restaurants close by. The hotel itself has wonderful and helpful staff that are a credit and have world-class service. My family enjoyed every minute of the holiday. Thank you to all staff. Sam Zeedan Perth. Australia

I would have liked to see a kettle with tea & coffee in the room. Also, maybe a small fridge. There's tea & coffee available downstairs in the reception area during the afternoon and evening.

This was are second stay at the Karntnerhof Hotel and it was even better that the first. The location could not be better, situated in a small close less than 200m from the main pedestrian are area that leads to all the main attractions of the Vienna. The staff were extremely helpful and spoke excellent English (much better than my very limited German). There was a good variety of cold and hot food for breakfast. The addition of aircon in the rooms during the recent renovations was a most welcome addition in the 36c+ August heat. The beds were large and comfortable with a choice of two pillows - one thicker than the other. The whole hotel was spotlessly clean. Sitting on the roof terrace during the evening with a nice glass of wine was always a nice way to end the day.

Nothing ! - The Karntnerhof was perfect for our needs and we wouldn't hesitate to stay there during out next visit to Vienna

- Perfect location for exploring the city - Quiet rooms despite central location - Extremely friendly staff (front desk & breakfast) - Good breakfast buffet - Clean (and thoroughly cleaned every day) - Nice roof-top terrace & reading room - Two different shower heads - Possibility to sit outside for breakfast - 24h reception - Welcome chocolate

- Water pressure in shower a bit low - Mattress rather soft (seemed a bit too old/used maybe) - Long waiting times for elevator (not a big deal obviously)

The location, as well as the price-performance ratio were amazing. Additionally, we liked the breakfast a lot and the staff was very friendly!

The walls are very thin, so you could hear everything. The rooms are always cold no matter what you do with the conditioner and the water supply in the shower was extremely slow alternating between cold and hot water, so you had to wait 2 minutes until the water turned warmer.

It is a great choice for families and also individual travelers - it is in the heart of the city - just a few minutes from St.Stephan's cathedral and walking zone. The food is very good, and the stuff as well ! There is a large parking area in front of the hotel

it is a little bit hard to find the location, since it is in the very centre of the city.. navigation helps but it is also helpfull to call the stuff and ask for additional details..

Location is excellent (very close to the VAL airport bus stop, in the city centre, very close to the Danube and the Hard Rock Cafe and the St Stephen Dome), price is ok, the rooms are big and comfortable.

Sausages at breakfast are always gone. We found a bunch of hair under the sink drain cap. The air conditioning works only with close windows, but the closed windows sensor does not work.