Staff are very welcoming! Overall customer service is top notch! Upon arrival we were greeted by the bellboy and assisted us with our luggage immediately. At the reception while checking-in, they served us a cold welcome drinks and dates, check-in was smooth, fast and efficient. Kudos to the housekeeping team for preparing our room, it’s simply “WOW”! Room is immaculate, huge and beautifully designed. It is our first time to stay in this hotel and we were impressed by how friendly and helpful the staff are and of course the overall customer service experience is truly exceptional! We even get a chance to meet the Assistant Front Office Manager and Housekeeping Manager and personally thanked them for the amazing and unforgettable experience their team have provided during our stay. We never had this kind of treatment from other hotels we stayed in, this hotel went above and beyond to make our stay an enjoyable one. We highly recommend this hotel to anyone or specially to a family who would like to have a weekend gateway!

The jacuzzi in our room was not working. We were not able to use it right away we only notice it next day before we check out so we didn't bother to inform the hotel.

Our family had another amazing stay here! We were welcomed by Mr Moujtahed and Muhammad at the reception. We also received a hospitable treatment from Anthony and Ruwanga! Breakfast was great! Thanks to Deepesh and Thomas for delivering a high quality service. We're looking forward to stay here again in the future!

Reasonable hard pillow is needed in the room

Our extended family of nearly 10 members recently enjoyed a remarkable 5-day stay at the Dusit Hotel & Suites. From the moment we arrived, the experience exceeded our expectations in every way. The reception staff immediately made us feel valued by upgrading us to a stunning 4-bedroom suite with a private pool—perfect for our large family gathering. This generous gesture set the tone for our entire stay. The culinary team deserves special praise, particularly Chef Anthony who went above and beyond by preparing South Indian breakfast specialties for us every morning. Maya and Leila provided impeccable service, and we were delighted by the Sri Lankan chef's authentic parotta and chicken curry that reminded us of home. Richard from the valet team exemplified the hotel's commitment to personalized service, consistently anticipating our needs and offering friendly assistance throughout our stay. What truly distinguishes Dusit Hotel & Suites is not just the luxurious accommodations or delicious cuisine, but the genuine warmth and attentiveness of every staff member we encountered. The property's cleanliness was immaculate, and the overall atmosphere made our family feel both pampered and comfortable.

While the breakfast spread was good, there's an opportunity to elevate it further by making each item truly exceptional rather than offering a wide variety. One area for improvement would be the spa facilities. Despite our interest in using them, we ultimately didn't visit once during our stay. When we attempted to book services, we were redirected to another Dusit Hotel location, which wasn't convenient for our family's schedule.

We booked for a 2-BR apartment to stay over the weekend and what are the odds to be upgraded. We highly recommend the quality of service, the very welcoming staff and the fabulous hotel itself! We loved how big the living room is and of course the indoor pool that connects the living room to the master’s bedroom that the kids enjoyed the most. We also loved the very sophisticated kitchen with built in dishwasher and ice maker machine! 👏🏻 Thank you very much for the wonderful experience we had over the weekend ❤️❤️❤️ special thanks to Ms. Anusha in the reception to making this happen, and Mr. Mabikke for utmost customer assistance! 👏🏻👍🏻

Nothing

The hotel staff truly go above and beyond to provide excellent service. The kitchen staff are incredibly helpful, always smiling, and serving guests with warmth and professionalism. Every one of them is exceptionally kind, making the dining experience enjoyable. I would rate them a perfect 10 out of 10. Additionally, the team handling car arrangements and reception are courteous and gentle, ensuring a smooth experience for guests. The staff taking care of luggage are also attentive and efficient, making sure everything is handled with care. Overall, the hospitality at this hotel is outstanding!

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I recently had the pleasure of staying at the Dusit Hotel & Suites - Doha. It was an exceptional experience. From the moment I arrived, the staff was welcoming and attentive, ensuring a smooth check-in process. The room was beautifully appointed, with comfortable furnishings and all the amenities needed for a relaxing stay. The cleanliness was impeccable, and the attention to detail was evident in every aspect of the room. The hotel facilities, including the [spa/fitness center/pool], were top-notch and provided a perfect way to unwind after a busy day. I also had the opportunity to dine at the hotel's restaurant, where the food was both delicious and beautifully presented. The service was prompt, and the staff were friendly and professional. What truly set this hotel apart, however, was the level of customer service. Everyone went above and beyond to ensure my stay was comfortable, and they were always willing to assist with any request or inquiry I had. Overall, my stay at [Hotel Name] was fantastic, and I highly recommend it to anyone looking for a luxurious and enjoyable experience. I will certainly be returning in the future.

NIL

We spent here for 1 night & I must say that everything is excellent. The room was bigger than I expected. They took care of us from the moment we arrived at the hotel. The staffs are very friendly, kudos to Anthony & Olubenga. You must try Torafugu as well, the morning breakfast was superb! We'll definitely come back.

Thank you, thank you is not enough for all the hotel staff, especially Mr. Qayyum, the evening supervisor at the reception, his treatment was distinguished and elegant, and frankly he helped me a lot regarding the residents and the luggage carrier Mr. Duke, Mr. Tariq, Mr. Munther, and Ms. Salma, as well as the brothers who were parking the car, they were polite and their treatment was elegant and respectful, including Mr. Azeem, Mr. Denis, Mr. Adil, and Mr. Mabikke. All the hotel facilities were excellent, as well as its proximity to all tourist places and very close to the Asti Center complex. I will repeat the residence a second time and I advise friends to stay in it. I repeat, thank you again, and there is no comment from me.

There is nothing

The hotel is excellent with exceptional design features and eye catching lobby. The staff provided excellent support and services, the location, the views are amazing. I Highly recommended this hotel, they have massive living area, spacious bedrooms, fully equipped kitchen, clean bathrooms, they also have an extra room with a double deck bed with its own bathroom perfect for those with a nanny, great indoor pool with jacuzzi, and fully equipped gym. Special thanks to Richard and Mr. Mounzer who truly makes the experience exceptional for helping and upgrade with the best suite, my family had a great time and my daughter had a best birthday celebration. The staff are all amazing, thanks also to Ms. Hina, Denisha and Mabikke.

I recently stayed at Dusit Hotel and Suites and overall, it was a nice experience. The room was spacious and had a lovely decor, making it quite inviting. The bed was comfortable, and I appreciated the amenities provided. The staff was exceptional. From the moment I arrived, they were friendly and accommodating, always ready to help with any questions or requests. Their warmth and attentiveness really enhanced my stay.

I did notice that the room was a bit dusty, which detracted from the overall impression. A thorough cleaning would have made a significant difference. Despite the dust issue, the convenient location and excellent service make this hotel worth considering. I would recommend it, but I hope for improved housekeeping in the future.