Well managed & maintained hotel, outstanding cleanliness. Could not spot any issue or service failure . I stayed at many hotels in Jeddah and this hotel is one of the best. Underground parking available which can be accessed with room key, very nice pool at Roof Top, excellent room service, Starbucks coffee available at hotel lobby, fresh amenities. Unique and spacious family rooms available. Highly recommend for business travellers and families.

Clean and spotless hotel, if there is rating more than 10 out of 10, I will consider it.

The room was good. The Person who is in charge on cleaning the room and providing the towels and water is amazing. He always greets us with a wide smile and makes us feel very homely. I really wanted to know his name to mention him in a comment I am sooo thankful for his politness and hard work, he was in charge of room service in the 10th floor. The breakfast was very good, good variety, and gluten-free alternatives because I am gluten intolerant.. There was a captain there that helped us and served us his name was Toufik. The lifeguard beside the pool Anmar, although he was new, but was very helpful to us and our daughters while swimming, he always ensured that pool was clean and dry around the pool area so no one will slip.

nothing

Check in process was very good and very welcoming, friendly staff on reception and in the restaurants and they look after you well. Hotel is generally a good business hotel for a short stay and rooms are comfortable. Nice gym area and pool area on the roof and nice little Deli with Starbucks coffee on the ground floor in the entrance lobby. Very good location for this end of town if business is that end, but then quite difficult to get around in taxis as area is quite busy and surrounded by busy roads, especially at night.

Air conditioning was a bit loud but bearable and bathroom area was a bit smaller than expected but ok for a one-night stay on business. Breakfast experience was not as good as i hoped and the food whilst looking good was lacking flavour and left out for a while as buffet style, limited choice and lacking on the presentation side. One thing i would say is it is during Ramadan period and minimal users of the restaurant, so this might have affected levels of food replenishment and choice, I cannot comment during normal times of the year.

The food, the location and the pool is excellent. The rooftop pool was nice, because it was nice to refresh during the day and to sunbath also. The facility has also a great underground garage. Yes the rooms might be slightly outdated but they are still ok. Don't expect luxury but everything is quite on the level.

Maybe the refeption staff should give a slightly more drtails upon the arrival-like the breakfast and dinner times etc.

Both breakfast and dinner were really wonderful. Rooms were nice and clean and there was a really warm swimming pool on the rooftop terrace.

Hotel location is far from main attractions and there's nothing around the hotel. Reception employees were not able to provide invoice, we had to communicate via booking.com support.

Again the breakfast was up to it's usual standards Only problem was I did not allow myself enough time to properly enjoy it. The rooms are clean, bed very comfy, nicely fitted out.

No fault of the hotel but access to it by car or taxi is difficult and normally get stuck in slow moving, bumper to bumper traffic.

The room is spacious Has all you need from coffee corner to little living room The staff are friendly and professional The check in was quick and smooth The hotel has a coffee shop in it and the “lulu” market is just around the corner

Our room was in front of the elevator so it was a bit noisy

room was pleasant

two things a) the space for teh table and chair at end of bed is too tight . Why not move the table to the wall between the bedhead and the window thus releasing spce to walk round the bed. b) the shower gel plunger was not working!! Have already raised this issue.

The resturant staff was really kind and the cleaning staff there was many people who were kind in the resturant area and a guy named ajay to it was a good experience Thank you

The staff and the gym

Breakfast is owsem and the room very clean. Location of hotel neer to sulimania station (10 minutes by taxi)

The rates in booking have standard room and queen bed room , but on actual there is no differences in rooms ,you need only to book the lower price as no value to pay more.