Really lovely staff and a very warm and informative welcome from Ellen. Comfortable lounge with complimentary soft drinks and sweets was a nice touch. Nice to have fresh milk on hand for tea and coffee in the room without having to ask. Easy 10 minutes walk into Bath. Lovely views from our room over the cricket pitch to the Abbey. Breakfast was well cooked and delicious, generous amounts of coffee. The bed was comfy and the shower was really good. Towels were amazing - big and thick.

I felt charging £20 a night for the car park when it was part of the hotel's own land and was not open to non residents left a sour taste. We ended up paying £60, which added 10% to our bill. If they changed this to no charge, or at a push a more reasonable amount, there would have been nothing I could write here as there was nothing I didn't like.

The hotel has some nice additional touches with complementary sets and soft drinks available . The decoration and fittings are individual and very nicely done. Staff were friendly and helpful.

The food was very good although the portion sizes at lunch and for breakfast were a little mean given the pricing. Car park charges should be more clearly shown on the booking site.

Location excellent. Large group went for family wedding. Bride/groom, parents/grandparents, grandchildren and friends. Nothing too much trouble for the staff, very helpful and friendly.

Given price of staying, which was expensive, having to pay extra £20/night car parking site was a bit much, should have been included.

Really cute lovely hotel. In a great location. Staff were all really friendly. Breakfast was amazing, we had dinner there, that was also REALLY good. USB charging ports in room Would recommend.

We thoroughly enjoyed our stay. These aren't things we disliked, just something to be aware of. It is an older building so walls are a bit thinner, there is no lift, only stairs. They get steeper and shorter the further you go up, they're not very wide either. The shower in our room was tiny. Probably not suitable for elderly or overweight people. If that's not you I'm sure you will have a lovely stay. Would highly recommend

A cute boutique hotel with a quirky lobby. We stayed with our dog and they were very accommodating, and provided the dog bed and a treat box for the furry guest. Doug at check-in was very friendly, and made sure we were comfortable. This is a good hotel for dog owners as there are 2 parks not far away for nice walkies. Shower was good with ample hot water and strong water pressure.

Room was a little small. Parking spaces are quite tight for bigger cars, especially around the back of the hotel. It is a little walk away from Bath centre but not too far at all.

We booked this Hotel in an emergency as our booked reservation at another hotel was not what we expected. The Bird Bath Hotel was amazing from the Staff, to the location, comfort and restaurant facility! Front desk employee (I believe her name was "Hamilton") was amazing! And kudo's to your restaurant staff, especially Eavey!!

It could've been better if we could have stayed LONGER!!! There was NOTHING we didn't like! Our trip to Bath was only supposed to be a temporary lay-over for 3 days as we focused on reaching the Cotswolds and Lake District. How amazed we were at this town not only because of the location, but also because of your Hotel Staff and Restaurant employees.....they were BRILLIANT!!

Small, intimate boutique hotel feel for a relatively large hotel. The staff were amazing. They recommend a lovely restaurant, Raphael, as there was a Christmas function in the hotel. Beautiful breakfast, though if you prefer a buffet style it's table service only. Easy flat walk into the centre. Only takes ten minutes. You are able to leave the car in the car park for a good while after check out. Some lovely complimentary touches , fresh milk, sweets etc. Decorated beautifully for Christmas.

The bathroom was very clean and had everything. The tiles in shower need a refresh .

A querky hotel in a great location. Comfy bed and our room has air conditioning. Shower powerful and hit. friendly staff. Complementary coffee and tea in room. Fresh milk available, plus other complementary soft drinks and bottled water . Bottle of water and flapjack on departure.- a nice gesture. The restaurant was a little limited on choice but the breakfasts were good.

Tiny on suite . Nowhere to hang bath towel unless over toilet. Although room size adequate only one chair , 2 would have been great. For the price parking should be included. Please note..old hotel and lots of steep stairs if on upper floors.

Outstanding customer service - very warm welcome, even personalised welcome card, personally shown to room, complimentary snacks and refreshments, and even offered bottled water for my journey when I left! Ample parking on site (although there was a charge for this, but reasonable), and just a few minutes walk from the centre of Bath. Beautifully clean and lovely decor.

Really struggled to find anything that could be improved. The basin was outside the bathroom, and so it would have been useful to have a hook for a hand towel.

Quirky design, nice touches. Staff very cheery and friendly. Decor was beautiful, unusual and stylish. Gorgeous toiletries in the bathroom. Great location, just a short walk to the city centre. Complimentary sweets were fun, and we really appreciated the fresh milk.

Everything was extra … car parking, breakfast, bread with the meal. A shame when it was already a very expensive room. Room was described as ‘cosy’, it was certainly very small. The en-suite was behind a hard-to-close glass door - no privacy at all!