The staff was great - and Israel who checked us in - let us enter the room early which was great. Super comfortable room that had great A/C - which you need in Mérida even in January! Nice TV. Spacious room and hot shower. Spotlessly CLEAN every day. And it is an easy walk to the center city, the cathedral, and many good restaurants. The "Va y Ven" Airport bus stops only 2 blocks away at the Santa Lucia park. Breakfast was plenty for us and you have a choice of breakfast items plus coffee, fruit, bread and such. Very nice.

It was super quiet the first two nights but on the third night, a bar or disco had a boom boom disco that could be heard in the room until 1 AM. But that is not the fault of the hotel.

The reception stuff so kind, so helpful! Made everything so easy and smooth. It’s quiet rare you find that to be honest..

It’s very quiet on the property, the only thing is that there are open air parts in the rooms, so if late night some guests are loud, I would suggest offering earplugs beforehand:) also it would be nice to have more clean cups, and cutlery during the breakfast, because there was lack. Even though the ladies would immediately clean some up and bring them out at request. I guess we were visiting at high season during the Holy Week, so that could be understandable. But also super helpful kitchen staff and very kind.

We liked the location and the colonial vibe of the place. The room was spacious and clean. The location in the city center is a mixed blessing as some street noise and music from nearby restaurants could be heard. Yet it is only 5 minute walk to the main squares and there are plenty of restaurants around.

We had to change the room due to unbearable smell from the bathroom drainage of some super strong detergent that would not go away the whole day and night. The new room was much better. The breakfast is so basic that it doesn't make sense to offer it.

Lovely traditional looking hotel with a nice pool in the middle Great location with everything we wanted to see within walking distance

Breakfast was a bit haphazard. Tables hadn't always been cleared and breakfast items such as hot water/coffee, etc. not always replenished. It wouldn't put us off coming back though. Our room was next to the road so it was a bit noisy at night but you could just turn up our aircon to drown it out or use earplugs.

The pictures of the courtyard are accurate! It’s a beautifully maintained building. It’s a treat to be able to walk through the main entrance and through the courtyard all the time. The pool is small but I never saw more than 1 group at a time. The location is great to see and eat everything near Centro. We didn’t need to take a taxi anywhere.

Might be room dependent but it is extremely noisy starting from like 7am in the morning due to breakfast service. All the old style openings in the walls for airflow probably help sound travel. I’m usually not sensitive to sound but I was woken up 3-4 time every morning from loud noises or talking that felt like they were right outside our window. If you need to sleep in for any reasons maybe try to ask for a room far from that area.

The hotel offers a very nice atmosphere since the antique building is in good refurbished shape. The small pool is small but refreshing so you can cool down from the hot and humid weather. The breakfast is good consisting of a continental buffet and Mexican dishes. The rooms are nice and clean. Theocation is very central, safe but not loud. The staff is very friendly.

the pool is fairly small and due to ist location in the middle of the courtyard very prominent.

The hotel is beautiful. The service was very nice. The hotel is located in the centre and has a large parking area - almost ideal. The room was clean and spacious. The facilities were very basic but adequate. The bathroom was small but clean. The WiFi worked well. The breakfast was also ok.

There was noise in the room, probably from a nearby bar where there was a concert or loud music, which made it difficult to sleep. The shower door did not close and flooded the bathroom.

The hotel was great, interior very pretty and great very central location. Breakfast was great, you can order an egg dish to be cooked, I had huevos rancheros which was very tasty.

We booked a room with two double beds for two people which was roomy enough for 2 people but there was little space except for the beds in the room so would have been cramped for more than 2 people. Staff were helpful but didn’t speak much English. Note the extra tax and city tax charges written in small letters under the price.

Lovely hotel in the heart or Merida. Staff is friendly and helpful. Room was clean and comfortable.

The only thing I would point out is that the parking is located across the street and gates are locked during the day. This said, in order to park, you either need to call ahead so you can be advised where the parking is; otherwise, just like us, you’ll reach the hotel, while stationing on the curb and then will need to go round to get to the car park while the staff gets their keys and lead you to the car park. If you need to leave by car again, well, same procedure applies.

Hotel was very beautiful and historic, breakfast was delicious and very filling. Location was great, very close to parks, restaurants and not too far from ADO stations. Street out in front was not too busy or loud.

Walls were rather thin and/or the way the our windows in the room and bathroom (no glass, only wood shutters) opened to a small courtyard, allowed lots of sounds from the neighbors to drift in. Floor drain in the bathroom needed water poured into it occasionally to keep the sewer gas smell out