Really good value for money. Accommodation was a good base for exploring the lake district if you want to keep costs low. The bed was really comfy and room was a good size. We had tea in the restaurant downstairs and the food was amazing. Would definitely stay again.

It is important to note can only check in after 5.30pm which could be an issue for other people. Only other downside is that there is no parking. Only parking is in the town square so you will be lucky to find a space in peak time. Luckily we arrived after 6pm so no rules on parking until 8am the next morning. Guy from the hotel gave us a 1 hour parking disc to put in car which meant we had parking till 9am. However we probably would of preferred to stay till our check out at 10. Also i booked it but didnt receive any confirmation, it just said the request was pending. This caused us a bit of anxiety as we had travelled to the lake district but didn't know if the accommodation was even expecting us.

The staff were very friendly and helpful. The room was a decent size and it was warm and comfortable. There were tea/ coffee making facilities and plenty of towels. Although we didn't have breakfast, we have dined here in the evening and the food is to die for!!

Breakfast wasn't included in the price. There was no dedicated car park and, while there are lots of parking spaces around, Penrith is a very busy place so parking was difficult. The property is not particularly disability friendly.

We loved the location and the owners/staff were lovely and a great breakfast. The room was very clean and had everything we needed. We also had a lovely meal in the restaurant one night which can thoroughly recommend.

The room was very hot but it did have an air conditioning unit to help with that. Our first night some of the other guests were very noisy during the night but that wasn't the fault of the owners. Our main issue was the shower, maybe a pressure problem but it didn't flow out very well.

The bed was comfy, the bathroom had both a shower and bath. Clean rooms and good value for money. Had both veg and non vegetarian option for breakfast. Staff always smiling and helpful. Room service was great. Felt looked after. Very happy with our stay

Restaurant was very busy. Wish we had booked ahead.

I am delighted to say that the service was outstanding. The staff at the hotel were incredibly attentive and generous. I would like to express my heartfelt gratitude for the numerous acts of kindness extended to me and my children during our stay.

We had a pleasant stay with clean rooms and en suite bathrooms. Each of the rooms had 1 double bed and 1 single bed with ample space for 3 people. The staff was really nice and helpful. It was at a nice location with multiple parking areas and restaurants nearby. It was close to the city centre as well. Compared to the other accommodations in the lake district, it is quite affordable and at a reasonable distance from Keswick and Windermere.

Great location. Very welcoming hosts. Room basic but very clean and comfortable and perfect after a day on the fells with our dogs. Lovely evening meal in a proper Italian restaurant and tasty breakfast in the morning. What's not to like?

Nothing. It was perfect for our needs and I've just booked a return trip.

I loved the breakfast sooooooo much!. Rosie . The Italian meal was very nice at night, convenient so we didn't have to search for a dinner. Friendly staff in the restaurant.

It's just the water tap wasn't working well in our bathroom (you probably need some one to fix it).

Massively positive place. The owners are ridiculously helpful at all times. There is a restaurant downstairs which is lovely - they do massive pizzas - see my photo. Rooms are functional and very good value for money. Very comfy beds, electric shower and tea and coffee provided in the room. Parking is available 4 min walk away, quite literally not really even that. It is £5 for 10 hours so pretty much £5 a day you can stop outside and upload the car with ease. Parking is in bluebell car park. Breakfast is available - great quality. We had offers of cereal, fruit, yoghurt and then cooked breakfast as well amazing value. It is served 0800-0900. Coffee was also greattttt quality - and I like my coffee!

I am digging for an improvement here by the way! I would have liked a desk and chair in the room, but as it was I worked downstairs in the waiting area on a table which was no problem at all. Maybe (if being stereotypical) a female might also like one for doing makeup - but was not a major issue.

Place was centrally located and the reatirant downstairs was amazing. Rooms were clean and tidy.

Our room was really warm even though the window had been opened and the shower didn't have the greatest of power but other than that everything was great.