Reflecting on my recent stay, I found the experience to be a mix of positives and areas for improvement. While the hotel exudes a certain old-world charm, the front desk could benefit from refresher training. The check-in process, unfortunately, took longer than expected, and it left me with the impression that there's room for enhancement in efficiency. The establishment, undoubtedly a good old hotel, seems to be in need of upping its standards to align with contemporary expectations. While my stay wasn't unpleasant, there was nothing particularly remarkable that stood out, making it difficult to pen down an enthusiastic recommendation. In essence, City Lodge Morningside provides a decent stay, but it falls short of being an experience worth raving about.

Real nice to have a hotel with own private/secure parking in the city center. It was conveniently close to several shopping malls. The room was sufficent but not very big, especially not if you bring a few big suitcases, we had to place them on the bed to open them. The beds were good and the room was quiet, we slept well ! The restaurant (and staff) was good, meal of the day was a real nice curry ! Nice we could choose for the cheaper continental breakfast only (no warm foods).

As we were at the end of our holiday it was kind of strange to suddenly be in a buisiness hotel again, not that there was anything wrong but we felt a change in vibe from holiday to buisiness..

The room was clean together with the bed linen. The receptionist at both the gate and the reception areas was smooth . The gatekeeper, i believe his name is Rametsi, checked us through quickly without delays. He voluntarily helped to offload our luggage ,and when we left the next day his colleague did likewise.

A bit of noise at night filtered through our window but once we fell asleep, we didn't hear a thing . The drainage of the shower in our room was poor. It will not empty completely .

We specifically had a helper that cleaned our room and made sure our drinks were cold,she went the extra mile of bringing us an iron and ironing board and ordered us to keep it during our 3 days stay. The receptionist “Noma” was sooo friendy,she gave us a warm welcome the minute we walked in,during and when we were leaving. All in all your staff is top notch,excellent,excellent hospitality.

TV channels. We couldn’t watch anything. Not even a music channel.

The breakfast team is slow in clearing tables . Sunday morning the tables were not set up. I had to take used place mats to set up my table for breakfast and get my own cutlery from the waiter station. the flow waiting staff were not visible at the restaurant. Excellent service from the Reception team at check in and check out.

Service on the Sunday morning.

Breakfast was amazing.Location was good and easily accessible.The staff were friendly and helpful.The hotel has a good delivery service from a sister lodge which offers variety on meal choice.

Outstanding bills on check out were not transparently presented.No statement was printed out for me to crosscheck.i had settled my account the day before and wasn't expecting any more charges during checkout.i paid ZAR 180 which in hindsight should not have come up.

The breakfast was good. The location is spectacular for those like me going to Morningside Mediclinic, just crossing the road walking you are there! Security very attentive!

The dinner could be better! Division of the breakfast in continental and full breakfast it seems not helping much the guests!

everything was superb, the parking space, security, hospitality, proximity to other key places like malls, church, etc. it was a home away home experience, access to room quite good and the ambience was exquisite. Keep it up.

Nothing at all. save for the need of telephone connection with the reception, especially rooms designate to persons with disability. thanks

the meatballs at the breakfast were great and the other food was good thank you, but for the R195 I could have eaten a better breakfast at a local eatery.

we met another couple there the evening and they ordered steak. what the hotel didn't told them is that the food must be delivered from a eatery outside the hotel and they waited a really long time.

We waited for hours for an iron until we gave up and checked out. Please improve on that or atleast have 2 per floor. It helps to have a designated ironing room per floor because it seems to be difficult to track where the iron is once a guest has asked for it.