Bed was very comfortable and the sheets lovely soft and clean. Views from the room were stunning. Air con worked well and as it was a chilly evening it heated the room quickly. Location for the old town was excellent. Only a nice stroll and we were there. Receptionist gave us a map and showed us the restaurants. No complaints at all for the accommodation and location.

Parking outside the hotel was a problem as it is right beside the traffic lights. Perhaps a larger notice saying the stop was for hotel users 10 mins for checking in. We booked secure garage parking and it was secure. We had difficulty finding the 'H' markings as it was very dark. When leaving finding the exit took us an age as the arrows to exit are very small. However we managed and were very happy leaving our car there.

The hotel is 5 min walk from the old town, breakfast is not fancy but a good variety, the receptionists were really helpful and attentive. There is a grocery shop near by (5 min walk) which was handy. The hotel charge 15 euros for parking but there is a free parking area around 3 min walk from the hotel.

The bed was not as comfortable as I have expected but was good enough

The location was great to get into Burgos centre. The staff were very friendly and breakfast was good. Free on road parking outside the hotel. Great value for money.

Would have liked tea making facility in the room.

It is convenient for visiting the city

Wifi was dire. It kept dropping in and out with poor speed. Parking is underground with vary tight exit ramps and parking spaces Exiting the park requires a key to operate the garage door, and this has to be returned to reception, which is not ideal (a disposable eg paperkey would be preferable)

The staff where all very helpful. Was a great location easy walk to the centre , Cathedral restaurants bars etc . The room was very comfortable nice shower room. We were on the 9th floor so lift from garage to out room was good (although you do have to pay for the garage parking) there is free parking in the roads but very busy . We were only there for an overnight stop but will certainly stay again for a longer period

nothing to complain about. liked it all

Nothing to fault with this hotel. Easy to find, easy to park, lovely reception staff, lovely room. Very easy walk into the town. If I visit Burgos again I will surely stay here.

The lifts were a bit annoying as they seemed to go up and down missing my floor so ended up using the stairs.

Located 15 minutes walk from the centre with paid parking which was quite tight however they allowed me to park diagonally across two spaces as I had a larger car. The room was small and the heating could not be adjusted so we had to have the window open all night. That said. we only stayed one night and staff were friendly and helpful, the breakfast was excellent and it was clean.

Room heating could not be adjusted.

Quiet area but few minutes walk from the cathedral and river. We were so lucky to get a high floor with a fabulous view of the cathedral.

A bit of noise from cistern but we reported it and a man was in fixing it within the hour. Problem sorted very efficiently.

Lovely hotel near the old town. We had a room on the 8th floor with a superb view of the cathedral. Beds, linen and towels of high quality. The breakfast was also of a good standard. We found parking not far from the hotel.

We love it, the bedroom and location cannot be faulted,however I can not understand why breakfast is served in what looks like a basement, windowless,dingy space. Also,no assistance for breakfast and very dingy space.

breakfast room