Absolutely ideal location -- in the heart of the historic/scenic area + shopping district, and just a couple minutes walking from the bus station. (If you come in by train, there's a bus that leaves from the train station and goes to the bus station.) Really, the location doesn't get better. The mattress and especially the pillows were out of this world!! I haven't slept that well in ages. It was heavenly! I want those pillows at home! Really enjoyable shower experience too, big ceiling showerhead with good pressure and nice, toasty-hot water. Pleasant staff.

Smell of cigarette smoke in the room. The hand towel smelled clean, but the bath towel smelled like cigarettes too. The door to the bathroom is a swing door that doesn't latch or fully close, which was fine for me as I was traveling alone, but I wouldn't have liked that were I sharing the room with someone. Shower leaked onto the bathroom floor.

I had an absolutely wonderful stay at this hotel. The location couldn't have been more perfect, with the cathedral right across the street, offering a breathtaking view from my room. The room itself was comfortable and spacious, providing a peaceful retreat after a day of exploring. The staff were incredibly friendly, always ready to assist with any request or question I had. Additionally, being just a block away from the bus station made getting around incredibly convenient. I highly recommend this hotel to anyone looking for a memorable stay in Burgos

The only minor limitation was that I couldn't customize the room temperature, as they use a central heating system.

Well-located hotel in front of Arco Santa Maria with stunning views of the cathedral. The hotel is right in the center of Burgos, only a few steps away from the Cathedral and the old quarter. The rooms are not huge but are extremely clean and nicely decorated. Many have views over the Cathedral and Arco Santa Maria, which is a bonus. The staff is friendly. Although breakfast is not included, there is a cafe on the premises that you can access from both inside the property and the outside. Ideal for having a pincho de tortilla and coffee in the morning. This hotel offers excellent value for money. I would definitely stay at the Via Gotica hotel again.

Nothing

Location outstanding. View of the cathedral world class Reception staff welcoming and very helpful Loved the convenience of the on-site cafe Room was as expected. I was kindly put on the 4 th floor to mitigate the irritating noise from the pedestrian crossing which reviews had warned about. Despite my older years and poor hearing. Could still hear it through closed window. Not the hotels fault. Just be aware Clean room aside from package of meat on floor which I gave to hotel staff Bed and pillows not comfortable for me Wifi fine

Bathroom light and fan on automatic timer. In the night this is particularly intrusive and not good for darkness required for good sleep. Walls paper thin but excellent neighbours. Could still hear quiet conversations so might be a problem with noisier guests

A great location in terms of how central it is. My room had a fantastic view. The staff were exceptionally friendly and helpful. The hotel is being renovated, so at the moment, parts are a bit shabby, but I think that will improve. It doesn't serve breakfast, but there is a cafe on the ground floor that does, which is open much earlier than most cafes in Burgos and is better value than the usual hotel breakfast.

There was a little bit of street noise. My room overlooked a pedestrian crossing, and the green light makes a noise each time which could get annoying. The room was clean, but housekeeping felt a bit basic: I had to ask for more toilet paper. There was no fridge in the room: not a huge problem, but in the summer, it would be nice to be able to chill water and maybe keep some fruit. The bathroom light is on a sensor, and the bathroom walls are glass, so if you're sharing a room with someone, it would be hard to go to the loo in the night without waking them up.

We were on the top floor -- the only room on that floor -- and had a skylight window that looked out on the cathedral. Location, right across the river from the cathedral, was very good.

Ceiling was pretty low in the room since it was basically an attic room, but I managed not to bump my head. Motion detector light in the bathroom required waving ones arms constantly while on the toilet.

Great location clean and comfortable, nearby underground parking, great for a stopover with a bit of sight seeing thrown in after ferry to Santander on way South. Staff very friendly and helpful could get a cafe breakfast on premises. Great view from room of the Cathedral and riverbank shown below.

there was a very annoying beep on the pedestrian crossing below the window which went on all night- I was able to zone this out but my husband found it irritating

Great location, good view of the town of Burgos from our balcony. Loved Burgos, we arrived on a festival weekend, lovely bustling town, they know how to party in style! Even thou our hotel was close to the festivities into the early hours you could hear nothing from our hotel room! Perfect nights sleep both nights!

Amazing handy location with a beautiful view! Very comfortable. Helpful friendly staff.

Did not realise I would be locked out late, but eventually found a button to buzz to enter. Am sure it was forgotten to mention.

Perfect location. Generous sized rooms for a boutique hotel. Lovely staff and the cafeteria at the bottom of the hotel served very nice food.

There is some street noise because of the location, so if you are sensitive, you should bring earplugs. The facilities themselves are lovely.