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8.7

4,960 reviews

NH Collection Palacio de Burgos

NH Collection Palacio de Burgos

Calle De La Merced, 13, Burgos, 09002, Spain

Reservations:

+1-833-728-2041
, 

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Restaurant

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

24-hour front desk

NH Collection Palacio de Burgos

Welcome to the NH Collection Palacio de Burgos, a charming 4-star hotel located in the heart of Burgos, Spain. With its unbeatable location just 0.2mi from the city center, you'll have easy access to all the attractions and amenities this historic city has to offer.

This beautifully designed hotel offers a range of amenities to ensure a comfortable and memorable stay. Wake up to a delicious breakfast before exploring the city, or if relaxation is on the agenda, take advantage of the free sauna and fitness center. With 24-hour front desk service, room service, and a restaurant on-site, all your needs will be catered to.

The NH Collection Palacio de Burgos boasts 4960 reviews, a testament to its exceptional service and facilities. From its pet-friendly rooms to its wheelcha

At the NH Collection Palacio de Burgos, we understand that your furry friends are part of the family, which is why we are pleased to offer pet-friendly rooms. Whether you're traveling with a four-legged companion or just looking to enjoy some quality time with them during your stay, our hotel is happy to accommodate. Please note that charges may apply, so don't forget to mention your furry friend when making your reservation!

Indulge your taste buds at our on-site restaurant, Rincón de la Merced. With a variety of Mediterranean, local, and international cuisines, there is something to satisfy every palate. From traditional Spanish tapas to mouthwatering international dishes, our talented chefs prepare every dish with the utmost care and attention. Whether you're looking for a romantic dinner for two or a delicious lunch with colleagues, Rincón de la Merced provides the perfect setting and culinary experience.

At NH Collection Palacio de Burgos, we want to make your stay as convenient as possible. That's why we accept multiple payment options, including American Express, Mastercard, Visa, Diners Club, and UnionPay. Whether you prefer to pay with cash or use your credit card, we strive to accommodate our guests' preferences and ensure a hassle-free check-out process. So, go ahead and enjoy your stay without worrying about how to settle your bill. We've got you covered!

Most popular amenities

Restaurant

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Landmark view

River view

Elevator

Bathtub

Rooms

Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos
Premium Double or Twin Room in NH Collection Palacio de Burgos

Show 5 photos

Premium

2 Twin Beds

1 Double Bed

375 sqft

Landmark view

River view

City view

Private Bathroom

+

More details

Experience the ultimate comfort in our spacious 377 sqft Premium Double or Twin Room. Enjoy breathtaking views of the landmark, river, and the city, along with a private bathroom, bathtub, and a flat-screen TV. Perfect for 2 adults and 1 child, this room also offers air conditioning, a safe, electric kettle, and a wardrobe for your convenience.

Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos
Superior Room with River View in NH Collection Palacio de Burgos

Show 4 photos

Superior, View

2 Twin Beds

1 Double Bed

325 sqft

Landmark view

River view

City view

Private Bathroom

+

More details

Indulge in the Superior Double or Twin Room with View, boasting a spacious 323 sqft of pure comfort. Enjoy breathtaking landmark, river, and city views, unwind in the private bathroom with a bathtub, and relax while watching the flat-screen TV. All while being surrounded by modern amenities such as air conditioning, a safe, an electric kettle, heating, and a wardrobe or closet.

Show 3 photos

Superior, 2 Twin Beds, View, Single Use

2 Twin Beds

Free wifi

Minibar

Flat-screen TV

More details

  • **Type of bed:**2 Twin
  • Max. guests: 2 people
  • **Size:**33 m²
  • **Views:**River

Show 3 photos

Superior, 2 Twin Beds

2 Twin Beds

Free wifi

Minibar

Flat-screen TV

More details

  • **Type of bed:**2 Twin
  • Max. guests: 2 people
  • **Size:**35 m²

Show 3 photos

Superior, 2 Twin Beds, View

2 Twin Beds

Free wifi

Minibar

Flat-screen TV

More details

  • **Type of bed:**2 Twin
  • Max. guests: 2 people
  • **Size:**33 m²
  • **Views:**River

Show 3 photos

Superior, 2 Twin Beds, Single Use

2 Twin Beds

Free wifi

Minibar

Flat-screen TV

More details

  • Type of bed: 1 Twin
  • Max. guests: 1 people

Show 3 photos

Superior, 1 Twin Bed, View, Single Use

1 Twin Bed

Free wifi

Minibar

Flat-screen TV

More details

  • **Type of bed:**1 Twin
  • Max. guests: 1 people
  • **Size:**33 m²
  • **Views:**River

Show 5 photos

Premium, King/Twin, Single Use

2 Twin Beds

1 King Size Bed

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

More details

Room Details

35 m²

Sleep 1

2 Twin 1 King

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Premium, King Size

1 King Size Bed

x4

+

x3

More details

Premium Room includes either a king-size bed 150-183 width or 2 single beds 80-130 width.

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Premium, King/Twin

2 Twin Beds

1 King Size Bed

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

More details

Room Details

35 m²

Sleep 2

2 Twin 1 King

Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos
Superior Double or Twin Room in NH Collection Palacio de Burgos

Show 5 photos

Superior

2 Twin Beds

1 Double Bed

325 sqft

Private Bathroom

Bathtub

Flat-screen TV

Air conditioning

x10

+

x6

More details

Room Superior

Show 4 photos

Superior, King Size, River View

1 King Size Bed

x4

+

x3

More details

Superior Room with River View includes either a king-size bed 150-183 width or 2 single beds 80-130 width.

Guest reviews

8.7

4,960 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Roamingbiker

9.1

October 2024

The location of this hotel is pretty much ideal, overlooking the river and narrow stretch of wooded parkland just a three minute walk to the old city gates. Although the building itself seems well established, the interior is modern and airy, and the staff working the front desk were helpful and efficient. We had a superior double room on the third floor, which was spacious, well equipped, and tastefully decorated. A very large double bed with high-quality linen and the polished Iroko hardwood floor gave a luxurious feel. The bathroom likewise. Modern with all the fittings you'd expect for this standard of room, first-rate towelling and bathrobes, and I thought the condensation free, heated mirror a nice touch. The sauna, also on the third floor alongside the well equipped fitness centre, was a joy to use during inclement weather and at no additional cost. Although there was also a sizable event happening in the hotel during our stay, it wasn't overwhelming and didn't interfere with our enjoyment. Breakfast was delicious. Varied and plentiful, with high food hygiene displayed, and the waiting staff were fast, friendly, and helpful. Our motorcycle was kept safe and secure in their underground car park beneath the hotel.

One thing that upset me greatly and, indeed, has prevented me from awarding a 10, was an attitude and manners, displayed by one member of the bar staff who acted in an extremely unprofessional manner toward us on more than one occasion. A real letdown and bad memory for what would have otherwise been a fantastic experience.

🇬🇧

Nick

8.2

January 2025

Good location, very clean and large rooms.

Parking was expensive (€54 for one night), and the rooms were too warm without the ability to use the air conditioning. Opening the windows just brought the street noise in. There were no convenient power sockets by the beds to recharge iPads. When we booked we completed the on-line check-in process which we assumed met the new requirements imposed by the Spanish Government. However, when we arrived we still had to give our details which makes the on-line check-in process a waste of time. The reception desk was also understaffed meaning that we had to wait for quite some time even though the hotel was not busy. The lady on the reception was also about as welcoming as an SS prison camp guard.

🇫🇷

Paula

8.2

December 2024

The room was spacious, nice bathroom and bathtub. The hotel is beautiful in general, impressive architecture. Nice gym with a many equipments that worked properly, also the sauna was a plus. And a very good breakfast, we enjoyed it.

It was too hot in the room and very difficult to adjust the temperature, we even asked the cleaning lady and she struggled. We ended up sleeping with an open window which is a shame because it's wasting energy. Also the hotel parking is convenient but very tight, difficult if you have a bigger car. And for the electric charge we had to pay the charge on top of the parking fee which we didn't expect, it was not specified in the announce, so in the end parking fee + electric charge fee over 40€ which is expensive. Most hotels have the electric charge included in the parking fee. I understand the parking was a private one, but we would have liked to know before reserving, that the electric car charge is not included in the parking fee.

🇫🇷

Sharon

10

September 2024

Our room was spacious, well-furnished and peaceful.Breakfast was superb : an amazing array of fresh fruits, cheeses, cooked meats, cereals, five different fruit juices, charcuterie, cereals, yoghurts, teas from around the world and much more. Attentive staff. The hotel was very well situated for local sightseeing and a local bus stop was a few paces away. Very nice restaurant with pleasant, knowledgeable and attentive staff. A beautiful building transformed with care and attention to detail. Very deserving of its 4 stars. We couldn't fault it,would happily recommend it and thoroughly enjoyed our stay.

Perhaps more light above the main table and TV. The icing on the cake for us would be to have fresh milk available for our cups of tea.

🇩🇪

Christian

8.2

March 2024

Great impressive building and beautiful rooms. Interior of high quality. Very close to old town of Burgos

Offered online systems like Online-Check-In with room selection and Express Check-Out did not work properly, which resulted rather in frustration than pleasure. We selected a room directed to the inner part of the building. However, we ended up with a room "with view" but directly at the street because the room was overbooked. The window towards the street is not really good and as a result it was unfortunately very noisy. Express Check-Out simply did not work, although everything was paid in advance.

🇬🇧

Shelagh

9.1

October 2024

Beautifully restored old palace . Very comfortable room. Excellent location just 5 mins walk from cathedral. Underground car park( and not too tight either ) although it’s on a first come first served basis. Superb breakfast. Also we had an excellent and very reasonably priced dinner there ( the options in the town on a Sunday and Monday out of main tourist season were very limited ). The staff at breakfast and in the evening were delightful .

We paid extra for a view - couldn’t see the river and you had to crane your neck for a view of the cathedral spires. ! Asked for a double bed and got a twin. Bit annoying as didn’t feel like the hotel was full. Bar area totally soulless and not staffed ( had to press bell )

🇦🇹

Jeremy

9.1

January 2025

Hotel is in a great location in the centre. Rooms are a good size and quite stylish. Breakfast was great. Staff v friendly too.

It took ages to check in but mostly I felt sorry for the member of staff who was alone on reception with a continuous stream of people checking in. The process was also very long even though we had already checked in on-line. Carpark is €19 per night which is acceptable but €35 for pets per night is the most we’ve ever paid and far too expensive for no given reason. Normally it costs between €0-€20 max

🇬🇧

Alison

9.1

December 2024

The location is fantastic, especially in the build up to Christmas as the lights on the cathedral and around the streets is beautiful. The hotel put out a dog bed and bowls for each of the two dogs, a nice touch. Great car park (there is a charge), easily accessed. My sister has mobility issues and the requested room was well equipped for her. Really excellent breakfast choice in a lively room.

Just a small comment; my sister’s bathroom set up for disabled guests could do with a curtain to stop the toilet getting wet.

🇬🇧

Peter

8.2

January 2024

The location is ideal, looking across the riiver and a very short walk to the old town. On site underground parking a bonus at 20€ a day. The public areas of the hotel are quite modern and comfortable; as was our quite large room.

the breakfast room was unattractive (garish lighting and metal furniture combined with poor acoustics) and at 20€ per head, vastly overpriced for the disappointing range of food on offer copared to other hotel breakfasts my wife and I experienced during our trip across northern Spain. Our room, whilst comfortable, was a little tired and in need of a makeover: furniture was quite old-fashioned and worn, suggesting refurbishment is overdue.

🇬🇧

Patrick

10

July 2024

From the moment you cross the threshold you sense that this is an exceptional hotel. The hotel has excellent and well maintained public spaces. The staff are welcoming and highly efficient. In this respect I would particularly cite the exceptional breakfast service. Cleanliness is to the fore and a perfumed ambiance provides the environs. It provides a wonderful haven within the magnificent and lively city of Burgos.

Perhaps all rooms having a walk-in shower.

Restaurants

Rincón de la Merced

Cuisines

  • Mediterranean
  • Local
  • International

Amenities of NH Collection Palacio de Burgos

Restaurant

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Landmark view

River view

Elevator

Bathtub

Stay rules - NH Collection Palacio de Burgos

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - NH Collection Palacio de Burgos

Can I bring my pet to NH Collection Palacio de Burgos?

Yes, you can stay with your pet at NH Collection Palacio de Burgos. They allow pets, although there may be charges involved.

What's the check-in and check-out schedule at NH Collection Palacio de Burgos?

Rooms at NH Collection Palacio de Burgos become available for check-in at 03:00 PM and guests are requested to check out by 12:00 PM.

Does NH Collection Palacio de Burgos provide free parking options?

Yes, there is parking available at NH Collection Palacio de Burgos. The hotel offers a private on-site parking facility for €20 per day. Please note that parking reservation is not possible.

What are the rates at NH Collection Palacio de Burgos?

Rates at NH Collection Palacio de Burgos commence from $75. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

Which room categories can I book at NH Collection Palacio de Burgos?

The NH Collection Palacio de Burgos offers three types of rooms. The Premium Double or Twin Room is a spacious room with a size of 377 sqft, accommodating 2 adults and 1 child. Smoking is not allowed in this room. The Superior Double or Twin Room with View has a slightly smaller size of 323 sqft and accommodates 2 adults with no children. It also does not allow smoking. The Superior Double or Twin Room is similar to the previous room in terms of size and occupancy, but it does not have a view and also does not allow smoking.

What is there to do in NH Collection Palacio de Burgos?

Guests at NH Collection Palacio de Burgos can enjoy a range of leisure amenities during their stay. The hotel features a sauna, which provides a relaxing space for guests to unwind and rejuvenate. Additionally, there is a bar available for guests to socialize and enjoy refreshing drinks.

For those who wish to stay active, the hotel offers a fitness center where guests can exercise and maintain their fitness routine. In addition, there is also a restaurant on site called Rincón de la Merced that offers a variety of delicious cuisines including Mediterranean, Local, and International dishes. Guests can indulge in a culinary journey, exploring different flavors during their stay.

Overall, guests can spend their time at NH Collection Palacio de Burgos by indulging in leisure activities, relaxing at the sauna, staying fit at the fitness center, and enjoying delectable meals at the on-site restaurant.

Does NH Collection Palacio de Burgos feature its own restaurants?

Yes, the NH Collection Palacio de Burgos has a restaurant on site called Rincón de la Merced. The restaurant offers Mediterranean, local, and international cuisines.

Does NH Collection Palacio de Burgos accept credit cards and cash payments?

Yes, NH Collection Palacio de Burgos does accept credit cards and cash payments. They accept American Express, Mastercard, Visa, Diners Club, and UnionPay cards.

From

$75

Call for great rates

+1-833-728-2041