Great range of options at the breakfast buffet. Room was well equipped with a safe. Check-in was nice and speedy and the staff gave good tips for buying transport tickets.

I was prepared and had earplugs with me, but the room wasn't very soundproof and a lot of noise came through from the neighbouring room - mostly the bathroom.

The hotel staff is really friendly and helpful. The room is cleaned every day and bed is really comfortable. Pretty nice location, close to metro (10 min) or EMT bus in front of hotel. Supermarkets Mercadona and Lidl very close to hotel. Also, there is a park and river next to hotel - for walks and relaxation. Breakfast has different pastry or fruits daily.

Breakfast food is varied but kind of same food every day - only scrambled eggs every day, only potato omelette. Very poor in fresh vegetables - would be nice to have some fresh cucumbers or bell pepper or anything else. The tomatoes have no taste, unfortunately. Also, same salami or cheese daily. If you don't like them, there is nothing to choose from except pastries or fruits or cereals. It would be a nice improvement to change menus for breakfast.

Our stay at Praga hotel was great! The room was spacious, big wardrobe that fits plenty and clean overall, for 2 nights stay they changed towels and sheets after 1st night. We had a queen bed which we appreciated a lot and the heating system worked well( 1 degree at night). The room also had a well ecquiped mini bar but we bought our own water and stored it there for more reasonable pricing. Overall we have a very nice stay and would return. The big plus is the bus station (23) right in front taking you to city center and lidl accross the street.

On a 4 star hotel, providing guets with slippers would make a change, not all guests have that large of a baggage to bring their own. We asked at the reception and told it was not an option. An outlet next to the night stand would also be a plus but this did not bother us a lot.

Overall stay was excellent! Was able to check in early after a long night travelling. Staff member was so friendly & welcoming at check in! Room was very spacious, incredibly clean and beds were very comfortable. Shower pressure wasn’t great but worked perfectly. Had a room in an upper floor which meant road noise was at a minimum. Breakfast was above expectation, friendly staff, great variety although replenishment can be slow if you are in a rush. Location was ideal, easily accessible from the airport and to Caja Mágica. Lovely walk through the park towards the city centre. Taxis always available at the front door. Lots of lovely shops & cafes close by. Very authentic neighbourhood.

Access to the lifts could be managed better seeming there are staff in the area at busy times.

The staff were very friendly. Food in the breakfast room gave a large choice. Evening meal was excellent, and the waiters efficient and agreeable. Despite the large numbers of people in the hotel, including parties of young people, the rooms we had were very quiet at night. The lifts moved us up and down the eight floors very efficiently. There were always taxis outside the hotel, which meant that we were able to make an early trip to the airport on our last morning with no hassle at all. The price was very reasonable. There was a bar which we used quite often, and which was generous in providing free snacks to go with our drinks - e.g. crisps, peanuts, olives

No criticism.

The hotel was very good, the room was absolutely spotlessly clean, I felt I could have eaten off the floor it was so clean. The bed was super comfy I would say even more so than my bed at home. There is a 24 hr cafe across the road and a supermarket too and the hotel also has a bar you can get a coffee or drink at in the evening. The room was a good size and had a large wardrobe and safe as well. I stayed here while attending the tennis at the Caja Magica and the location was just a short ride in an Uber from the Stadium. I was really impressed with this hotel and would definitely recommend it and would stay here again.

Everything was great, I have no complaints at all. I wish I had stayed longer.

Rooms are spacious and comfortable. Internet connection was good. Close to a lot of places - supermarket, cafes, restaurants, bus stop

It isn’t close to the city centre but there is a bus station immediately outside so it’s somewhat easier. No toiletries like shower cap and so on even though it is a 4 star hotel. Floors weren’t very well cleaned, walking barefoot for a few moments means unclean feet very quickly. There is a sign to remind visitors to save water, which is great, but then the shower head is dripping water from all possible places

Comfortable bed, spacious room, minibar, safe, located next to several small shops. Very good cost benefit.

About 30-40 min away from Madrid center, you need a 5 min bus (or 12 min walk) plus 25 min metro. Difficult if you want to stay up late in Madrid center. No coffee or tea or glasses in the room. Shampoo bottle did not work and was locked in place so I could not fix myself.

Room was great. Bigger than I thought it would be. Bathroom was well stocked and also big. Loved having a fridge to store food in. Had little details that just made it nice to stay in like slippers and bathrobes. Not a lot of hotels do that anymore and it makes it fun again. Staff were friendly and helpful. Shops to buy food around, easy to uber most places and not expensive

The hotel is located just 15 minutes from the airport, with a mall only an 8-minute walk away. The rooms are spacious and clean, and the staff is exceptionally polite and friendly. The neighbourhood is safe, and taxis are easily accessible just outside the hotel.

The breakfast area was consistently crowded, with queues at all stations. The elevators were also often busy, resulting in some wait time. Despite the many organised groups in the front office, the staff remained very attentive and helpful, regardless of the crowd.