Hotel is in a very central location with a lot of amenities near by such as shopping mall, laundromat, pharmacies, etc. Staff was very friendly and facilitated our needs. They even gave great advice on tourist locations and food options and was always eager to assist. For me personally the room was a bit warm as the heating was on (November-December) but they were very helpful and gave me a fan :)

This is a classic hotel that still has some charm and is reasonably renovated. The staff are friendly and the room itself is good. The bathroom is especially nicely renovated. It was also nice to have a small balcony. The metro stations weren't too far away to get to the many interest points in Madrid, and locally there were some very good international food options - a lot from Latin American countries.

Thr room was cleaned with a very strong perfume before we checked in. No big problem, but it would be better if the perfume use was reduced.

We rented a three bedroom apartment through the hotel. We thought it was at the main hotel, when we arrived, we found out it was at an annex building. The apartment was like new and had Ikea furniture and other stuff. It was very clean and comfortable for a base for our visit to Madrid. Would definitely recommend.

Not knowing at the start that it was at an annex building. When we arrived at the hotel with our luggage, we found that we had to walk about 500 meters to get to building, the distance wasn't the issue. What was the issue was 300 of the 500 meters was up hill. We were able to do it but if we had known, would have had taxi drop us off at building vice hotel. Other than that it was great.

We did not expect very much, we were trying to find accomodation with good price with good location for two adults and one child and stayed for two nights. There were comfortable beds, working Tv, nice bathroom and kind and friendly personnel in the hotel. The location was very good, metro stations on every side of the hotel and different lines, safe area with shops around and few restaurants. Also shopping center right in the corner, but we didnt go there. And very good price, for which we mainly chose this hotel for our stay. Furniture was older, but mostly working as should.

Even the price for accomodation was very low, the view from window was very bad to inside part of the building, but this didnt bother us much. I was dissapointed about the closed for clothes, becouse the one there was not working. Inside this closet was only a small cabinet which usually you use next to your bed and that was all the area where you can put your clothes.

staff friendly, location pretty good, fairly cheap although basic. 2 beds, a tv and a bathroom which was fine for my needs.

When I originally booked this hotel it said it was a continental buffet breakfast but it isnt. Its a simple toast or pastry plus coffee and juice breakfast, served in attached restaraunt. Fine if you want something quick although the staff are a little slow as it always seems busy.

Close to metro and bus, especially when you plan to go to Caja magica (tennis). Clean room, comfy bed, spacious shower. Simple but tasty breakfast on adjacent restaurant where you could order more if you wanted from their long breakfast menu. I arrived way ahead of check-in time but jus needed to store my luggage somewhere so that I could leave for tennis matches. They ket me do that in a latge stirage room where I could change, use bathroom etc.

This was a great value option for a weekend stay in Madrid. It was by the Madrid Rio Park, which I really enjoyed walking through and also sitting at a café. It exposed me to an area and neighborhood that I was not aware of, so it added to my Madrid experience in a positive way. I enjoyed my single room as it was cozy and quiet. Also, the hotel has a great gym a block away for anyone wanting a workout while in town.

The front desk staff were very helpful and accommodating. They made check-in and check-out easy. The hotel also features a restaurant with very good hours of operation. Additionally, the room attendants were very cordial and pleasant to interact with. This hotel is a very good value for Madrid. It also was a pleasant walk to the Atocha Trail Station for meeting my train when departing.

-quick answer when contacted with questions -daily cleaning service, including new towels -located right in front of a bus stop -so many shops, supermarkets and a shopping complex around -next to the river, great for walks and nature

-one bed wasn't comfortable as the mattress is old and weary. It felt like sleeping in a u-shaped bed

I only needed a bed/room f one night before my flight to Bolivia. Everything was fine, location is good, lots of shops and restaurants nearby, Metro station Usera (Line 6) is the closest (walking distance), there is also Legazpi (Line 3 and 6) a bit farther. Hotel staff was nice, luggage storage facility if one has a late flight is available. Clean, affordable, safe, I would say.

It is not what I didn't like, just so you know ... - reception is up a flight of stairs and that is also the floor where the elevator starts - internet was a bit slow - single room rather small

accessible to bus and metro shops nearby , restaurants too clean,towels changed everyday good water supply,hot water very nice staff, especially front desk staff very helpful

room not sound proof,you can hear the noise from the outside , uncomfortable bed needs brighter lights,a bit dark inside the room,but overall, its a good stay