The rooftop bar is really amazing, full of greenery - this is the best feature of this hotel. The gym is spacious and equipped with almost top of the line Technogym equipment Also the toiletries are exceptional but that is very much it.

The decor of the rooms and interiors of the hotel is inadequate for a 5* hotel. Rooms are lacking luxurious feel and are quite basic in terms of furniture and fit-out style. Hallways upstairs are dirty due to the walls being covered only with white paint which is prone to dirt. When you arrive in the hotel you are struggling to find the reception - it is crammed into a side area of the bar in the lobby. Breakfast is a la carte only and the selection is rather basic, so it's worth trying to find something outside (for instance Amazonia Madrid which is 300m from the hotel). All in all - unless you want to spend all day in the rooftop bar/pool area then perhaps other 5* options will probably make better choice.

The hotel is beautiful with exceptional design and great atmosphere. The lobby is fantastic. The location is right in the center of the city but this area is very quiet at the same time. The personnel is very polite, helpful and effective. The room was big and very clean. The bed and the linen very comfortable. An excellent experience! Fully recommended.

The interconnected rooms can get noisy

I recently had the pleasure of staying at this remarkable hotel, and I can't stop thinking and talking about it. From the moment I walked through the elegant entrance, I was greeted by an ambiance of luxury and warmth that set the tone for my entire stay. The staff at this hotel truly exceeded my expectations. Their professionalism and attention to detail were outstanding. They seemed genuinely committed to ensuring that every aspect of my stay was impeccable. From the helpful concierge to the housekeeping staff who kept my room immaculate, their dedication to guest satisfaction was evident at every turn. I had the pleasure of meeting Mr. Hector Sanchez, the chief of concierge who lightened every moment with his infectious smile. Speaking of the rooms, mine was a haven of comfort and sophistication. The decor was tastefully modern, and the attention to detail was evident in every corner. The plush king-sized bed was a dream to sleep in, the bathrobes i slept in because they make you feel like in heaven. The spacious bathroom featured luxurious amenities that made each morning and evening routine feel indulgent - the signature scent of the edition hotels was filling the room every time i took a shower with their personal collection of Le Labo cosmetics. Now, let's talk about the culinary experience. The hotel's restaurant was nothing short of a gastronomic delight. Each meal was a culinary journey, with a menu that offered a delightful blend of mexican fusion flavors. Whether it was a sumptuous breakfast buffet or a dinner for me and my mom, I was consistently impressed by the quality and creativity of the dishes. Beyond the rooms and dining, the hotel's amenities were equally impressive. The table for the billiards game was available to play and a marvel to look at. The rooftop pool area was a true oasis, offering stunning views of the city and the perfect spot to unwind. In summary, my stay at this hotel was nothing short of extraordinary.

Location, bar, rooms.

Thicker pillows.

We did t take the buffet but had coffee and croissants.

The light in the bathroom area. Very dark so impossible to see yourself.

The hotel is new, great lobby, vell trained personnel

Too much pretending)) better use less interior odor...better have normal breakfast then something strange and unusual al la cart in mexican style

superb and very good staff very attentive

property great and staff great, only felt that while checking in I told the check staff that we were in the property to celebrate my 60 th birthday and my wife”s 55th birthday, disappointed that there was not even a single effort to send a card of wishes, a small flower bouquet or even a small cup cake, it is just the thought in such occasions which is important to make your stay memorable with a small gesture from the hotel staff, I even updated my Marriott card with all my details which showed my DOB, lastly the same check in staff had a problem with our check in and it took almost 30 minutes for the same staff to check us in, as while discussing with him I did mention that I was staying in the property for my 60th and wife”s 55th and would appreciate if the check in could be quicker.

The location is perfect, rooms are spacious and bedding is super comfortable. Love the ambiance of the hotel, staff were really welcoming and friendly, there were balloons and a cake for my birthday in the room when we checked in which was really nice.

The lobby which looked super nice in the photos was under construction so we didn’t get to experience the lobby bars and restaurants. We ordered room service the day before checking out to take away our breakfast since we were checking out early but they forgot it.

The staff at The MADRID EDITION are first class. From the valet, to the front desk to the cleaning staff, everyone was very professional, polite and accommodating. (which you would expect from a 5* hotel, but don't often receive these days) The rooms are spacious, contemporary and very well maintained. The gym is large relative to most hotel gym's and the spa is fabulous. The hotel is also pet friendly, which was important to us. The staff communication via small letters under the door was also a nice personal touch. We couldn't have had a better experience and will be back again on our next trip to Madrid. Thanks to the whole team, with a special acknowledgment to Sebastian, who works at the spa and guest boutique, we couldn't have asked for a more genuinely friendly and welcoming conversation. 5 stars all around!

Clearly design of the hotel is cool. The staff were all friendly and kind. The amenity of Le Labo made me so excited. The scent of the hotel was amazing (I bought a diffuser). I was looking forward to going back to hotel every night…

The box of tissue was ran out quickly and a bit uncomfortable to tell the staff for such a small thing (I didn’t ask them of course). Although the amenity were great, but provided a big bottle so I could not bring them back to home and I could not purchase them neither as they were sold out.