Location was in the heart of the chaos. As soon as you step outside, you’re met by hundreds of people walking down the street. It was close to a couple metro stations if you needed to get out of the area. Most things you wanted to do were in walking distance. The royal palace and plaza mayor were fairly close. There was a coffee machine, tea, snacks available 24/7 and free, which was nice if you needed any of that.

We weren’t able to figure out how to use the AC/heat. There was a thermometer on the wall, but nothing ever kicked on. We needed to open the windows at night for it to cool down and that didn’t help that much. If it were in the middle of summer then it’s possible we would have been far too hot to stay.

The hotel was perfectly located, a few hundred meters from Puerta del Sol with many restaurants and shops close by. The room was comfortable, with a large, comfy bed and the soundproofing was great. There was a musical festival on the square and the music did not keep us awake once the windows was closed. The 'breakfast snacks' delivered outside your door every morning was a nice touch. The receptionists were always very friendly. The rooftop bar was a great spot for drinks.

I was not a fan of washing basin inside the room, but it we got used to it. I would have like to have another waste bin in the room and not only in the bathroom.

The prime location is 1 minute's walk to Sol station and is very strategically located. The free pantry allowed us to get free coffee, juice, chocolate drinks, and cookies. There was also a microwave that we could use. The room is cleaned every day. The Chromecast TV, so we could share our phone screen and watch YouTube on TV. Very modern room with LED colourful light. Free breakfast of croissants and doughnuts that were delivered to our door every morning.

There was only one trash bin in the room, and it is in the toilet, would be great if there was also one near the table.

Very clean with Modern decor. Enjoyed the 24/7 lounge with free refreshments and fruits. Excellent location being 2 minutes walk to Puerta do Sol. Location is very lively with lots of shops and restaurants.

No car access on the street in front of hotel. Cars can drop you off about 100 meters from hotel. The hotel sign is very small so can be difficult to find at night. The long corridor to the hotel lobby is located next to C & Tapas Restaurant.

Great location! Literally at just a few meters (yards) from Puerta del Sol. The rooftop bar is great! Loved the little treats bag at our door every morning. Staff was great everytime and helpful. It was clean and the room was serviced every day of our stay. In general great for couples.

The rooms are nice but the layout is not confortable, specially when you have a kid with you. Having a way to lock your toilet door is important when you have a toddler! The hotel is hard to find, you have to go thru a hall and there're no clear indication that you need to ring the doorbell at the end in irder to enter the hotel, you really need more signs and better indications.

Fantastic location, friendly staff, clean modern rooms. Shower was fantastic and there was always hot water. Really liked the complimentary breakfast bag hung on the door each morning. Great to have the room downstairs with hot drinks, fruit and biscuits available 24/7 free of charge. Also had a microwave.

The dark corridors felt dingy and the noises in the room (fridge, air con etc) woke us up through the first night but didn't bother us the next. This wouldn't put us off staying again though.

Perfect location at Puerta del Sol, the metro is literally a few steps away. Friendly and helpful staff, every morning they left pastries and bottles of water at our door which was a lovely touch and they also have fruits, juice, water, cookies for free everyday downstairs to reception. The room was very silent and we didn’t hear any street sound (and they are in a busy place). Loads of restaurants, stores and an express Carrefour (supermarket) around. Loved the location! Clean and comfortable room. I will definitely be staying here again when coming back to Madrid.

The AC could be a bit colder

The location between Puerta del Sol and the Grand Via was excellent!. As well as great restaurants, shops, easy access to mass transportation/ taxis. Safe surroundings! a few doors down from police precint guarranty safety! The hotel had a 24 hour lounge with some basics like coffee machine, juices, and cookies. Vending machines were closed when I stayed, but some chips were available for purchase at the reception desk.

There was some contruction going on and main entrance closed some days/afternoon.

The bed was big and comfortable, fun lights in the room, the snack in the morning was nice. Our view was onto a side street so it was really quiet. We were a little worried about being in Sol near Christmas time because of the crowds but it wasn't a big deal and it was so nice being central to everything we ended up doing. Also very nice to have free snacks and drinks available. Shower was super nice.

The bathroom isn't super private. I wouldn't want to stay here with someone I wasn't really comfortable with.

B&B Hotel Madrid Centro Puerta del Sol is on excellent location, right in the heart of Madrid. Puerta del Sol is just a 1-minute walk away, and Gran Via is about 2-3 minutes away. The proximity to metro and bus stations makes it convenient for various destinations. Numerous shops, bars, and restaurants surround the hotel. The staff is exceptionally friendly, and our room was verry clean with a comfortable bed. Each morning, we were pleasantly surprised with two small bottles of water and pastries placed outside our door. The hotel also offers a small shared kitchen with complimentary access to a microwave, kettle, coffee machine, and juices 24/7.

Nothing to add.