Private and intimate place, unlike big chain hotels! We arrived in the morning so our room understandably wasnt available yet, but they have shower and changing room available in addition to luggage room. Very friendly and polite staff. No motor traffic noise. Close to airport, which makes great transfer for early morning departures or late night arrivals (to whom it may concern - you can also hear airplanes passing). Close to bus stop to go to citycenter. Close to groceries and pharmacy. Next to a beach. Very good bed (mattress was rather on the firmer side). Good wifi. Special towels offered for going to beach or by the pool. Lovely garden to spend time in. Bike hire. Good blackout curtains on room window.

Television reception was bad, it didnt work uninterrupted once. Breakfast options were limited. No water kettle in room and no socket near bed as room description said. Not enough sockets in room.

Ciutat Jardi is a wonderful hotel. It is full of character: it was built in the 1920s in a Cuban style and is an oasis on the seafront in the east of Palma. You can literally walk out onto the beach, with a piazza that attracts families and locals. The hotel has loads of ambience and character, and is distinctly different from many of the other hotels in the area. The gardens are wonderful, with verdant planting, spotless and well-maintained. A lovely pool and plenty of space to spread out. Room was lovely - comfy bed, nice large bathroom, good facilities, including good outdoor space. Excellent housekeeping - rooms was cleaned to a very high standard every day. Beautiful food. Breakfasts were superb: comprehensive choices, beautifully presented, and set us up for the day. And lunch and dinner is also very good, with plenty of choices. Great facilities and services. We hired bikes, and were able to use the excellent cycle paths up and down the seafront. Highly authentic - a very Spanish area, also enjoyed the nearby bars, restaurants and gelateria. The team are wonderful. Everyone is smiles, chatty, and really seem to love working here, which is a key element of the friendly atmosphere. Very relaxing - the perfect place for R&R, nice and quiet at night. Ciutat Jardin is a quality place to stay - highly recommended.

Nothing. Everything was superb.

The location of this property was great. In front of the beach with great restaurants around it. We were able rent bicycles through the hotel for a few days and had beautiful bike rides to the centre of Palma. It is a beautiful bike ride. We didn’t have breakfast at the hotel but we had dinner a few times there and the food and service were great. Speaking about service, I definitely want to say that they go above and beyond to make your stay super pleasant and enjoyable. I have to say that the hotel was very nice and clean. The pool was nice and cool but most important to mention is the beach right there. It was great to spend a few hours there a couple of days of the week that we were there. I will definitely recommend this hotel to everybody.

Nothing to dislike

The property has everything for a short and a long stay. A nice restaurant, a bar by the pool, rooms with a view in balcony, direct access to the beach and rental bicycles to go on the sightseeing. Needless to say that super easy and fast to reach from the airport so if you come from a long flight, you don’t have to worry about driving long distance, took it to your final destination.

I liked everything but especially what I really value was how professional and lovely was this staff. I really felt I was home away from home.

The Ciutat Jardi is a relaxing haven amidst all the bustle of Palma. It has a seafront location, with lovely gardens with a clean pooI, and sunbeds with shady areas if you don't want full sun. It has a promenade/cycle path right outside where you can stroll next to sea. It is beautifully furnished & tastefully decorated. The bedroom was really nice with very comfortable bed and beautiful en-suite with walk in shower. The buffet breakfast had plenty of choice and is well presented. The dining room is beautiful with lovely old furnishings and you have the option to eat outside. The owner is really friendly and helpful - you felt as though nothing was too much trouble.

Nothing!

The location was great, you step out from the garden straight onto the beach walk and beach towels were provided in the rooms. There are plenty of restaurants within a 10 minute walk, as well as a convenience store and a pharmacy. We had an early morning return flight, so the proximity to the airport was a bonus. Reception booked a taxi for us, which was already waiting when we checked out. There is some sound from the planes, but it didn't affect us in the slightest. We asked for a kettle at reception which they gave us, along with cups, saucers and teaspoons. The terrace of the garden room was a real highlight, we spent a lot of time relaxing at the table there. There are also nice seated areas in the main garden if you want to be surrounded by the greenery.

The restaurant and bar were a more expensive than we personally wanted to spend. We also made our own arrangements for breakfast for the same reason.

Very attractive older type of Hotel. The rooms were comfortable. The staff were really friendly. A good location right across from the beach. I didn't eat in the Hotel so I can't comment on the food but there were plenty of Restaurants roundabout if you don't.

The Hotel was surrounded by trees, plants, and shrubs but unfortunately with that brings mosquitoes so if you are prone to bites you would definitely need mosquito spray if you stay around the pool and bar area. Drinks were a little pricey!! Nearly all of the sunbeds at the pool were in the shade until the afternoon!

The hotel is in an excellent location, just a few steps from the beach, making it an ideal spot for a relaxing getaway. Although the hotel is small, it offers a cozy and intimate atmosphere, perfect for a peaceful retreat. Another great feature is the swimming pool, which is a fantastic alternative for those who want to cool off without leaving the hotel grounds.

Both my friends and I felt uncomfortable due to the unfriendly looks from one of the staff members during breakfast and by the pool, which tainted our overall impression. It's a pity, as the rest of the staff was friendly. Although the breakfast was served elegantly, the quality of the dishes was quite poor.

The lovely friendly helpful staff. The building is beautiful and retains its 1920s character. Very close to the beach

There are not enough Sun loungers at the pool, the room was very small and had very little storage. Further from Palma and restaurants than I expected

We liked just everything! The hotel has a beatiful spanish vibe, it's even more amazing than in the pictures. Hotel is located practicaly at the beach, that's a big plus, but you can also enjoy the swimming pool area in front of the hotel, which is so peaceful and lovely. The view from the room was amazing. Hotel staff was very nice and helpfull. This is a very classy hotel and for me it was worth the money.

It's a bit further located from the center, however, this is not a negative thing, but you should count on taking a taxi or public transportation. It's no problem, since it's all very well conected.