Excellent location and short walk from the beach and the aqua park opposite. An easy journey from the airport- we hired a car for the transfer and was an easy drive and plenty of parking in the hotel. The bungalows were spacious and ideal if you have children as they give you more space than a hotel room and less worried about noise. I loved our inside/outside second shower room. So nice to shower under the stars. Room was clean and modern. Plenty of storage and iron/hairdryer/kettle. All inclusive food was delicious and plenty of variety. Fresh omelettes cooked in the morning and every breakfast you could wish for. Pool was fun and children loved it. Entertainment was enjoyable and plentiful. Nice extras like the water orbit balls were included in the price. All round throughly enjoyable stay. Highly recommend.

Although an inclusive some of the ice cream and cocktails were extra. I had to buy bottled water everyday from the on site supermarket.

Always a good variety of food, even for us vegetarians. 4 pools were great, including a 25m lane pool, but only 1 pool was heated. The rooms are bungalows and are really spacious with two bathrooms. The animation team work really hard.

Labelling of food could have been better. Needed more serving staff at the pool bar. Water is not available self-serve at the pool bar, you have to queue for it, but fizzy drinks are self serve. The fruit juice comes form a machine and isn't that great, so all cocktails taste and look the same.

Very spacious accommodation, excellent location and plenty of food, with different mains each day. I was skeptical if I'd get bored but trust me you won't get bored as you could try different options each day and plentiful dessert option. Easy to commute from this location. Hotel staffs were extremely helpful and literally ask anything you'd want from the reception they get it done for you. My son's birthday was celebrated during my stay and the hotel staff made it very special. Can't recommend enough, must go!

No complaints on any from my end.

Food & facilities exceeded our expectations. If you think/plan it you can have a totally different meal every breakfast, lunch and dinner. Staff and entertainment all very good. Rooms well maintained and cleaned. The pool towels being provided was a great bonus.

Not really complaining but if I have to mention a few things, TV signal was poor sometimes (freezes and then comes back in real time so you can miss bits of the programme, not that we spent much time watching TV). I could hear too much of the people next to us through the connecting door (again not a major issue) on occasion.

Staff were absolutely amazing! The shows were brilliant. A heated pool during winter would have been nice! Especially the little kids circular one. If that was heated it would have been the best! But an exceptional stay! We want to come back already. Food brilliant SO much selection, mini disco great fun for the kids! And the water slides were the highlight of the kids week. Thank you all.

Just the pools a bit cold we came in December.

There is a good family atmosphere, catering for all ages. The location is great, slightly out of town, meaning there isn’t a great deal of noise pollution at nighttime. The single storey, bungalow style rooms are great as it limits the number of neighbours you have. The staff were all lovely, friendly and worked hard. There’s a gym and a laundry room, along with several nice perks that you might expect at a more expensive resort. We would recommend this property to others seeking a similar holiday and we would stay here again.

Each of the bungalows is portioned in to side A and side B, this means they have adjoining doors in the room, so you can hear your neighbours very loudly. We were also aware that they could hear us! This I appreciate is a big advantage for large families so it’s a personal preference. The children’s playground could do with a refresh. Some toddler friendly play equipment would be great. Some cosmetic things are needed here and there, repainting needed on the outside of buildings. There was a small damp spot on the wall in our room that needs addressing.

Food and splash area

A little chaotic managment, receptionist was a little bland and unaware of things, evening entetertainments are all fragmented, they don't have one comfortable place which is warm, easy access to bar, makes you want to skip the entertainment. Also they are very low in day entertainment activities, with kids and adults. If they improve on these bits the hotel will be super good.

I liked that the rooms were all on the ground floor. There were lots of things to do during the day - especially for children. A very good snack bar at the pool. The food in the main restaurant was nice and plentiful.

The chill out bar near to the reception had no atmosphere, just some music would have helped and the white wine was awful.

Mostly ok, Quality of Wine was very low and undrinkable, price of a bottle was £15 cheapest rising to next price £25.

Hotel was very popular with families with young children, very noisy at times. Having to queue for drinks 1 waiter, 20 , 20 -30 minute queues. The smell of sewage was always present, sometimes we were awakened gagging and having to close the windows and doors.

The staff at Kids club were great! Sébastian in particular was exceptional. Yeisson at the pool bar and Jamal at the restaurant were very kind and helpful. The water slides and splash park kept the kids entertained. There was no problem with parking.

Few choices people with food allergies, especially desert.