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+1-833-728-20412,255 reviews
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$98Antonio Ruiz Alvarez S/N, Puerto De La Cruz, 38400, Spain
Reservations:
+1-833-728-20412,255 reviews
1/43
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Kid-friendly buffet
Bar
Welcome to the 4-star Alua Tenerife, a vibrant and family-friendly hotel located in Puerto de la Cruz, Spain. Situated just 0.6mi from the city center, this hotel offers a prime location to explore the charming surroundings. With 2255 reviews, guests have praised the convenient location and exceptional service, making it an ideal choice for your next vacation.
Guests can enjoy a range of fantastic amenities, including a pet-friendly policy, outdoor swimming pool, free Wi-Fi, and a kids' club for family fun. For those looking for relaxation, the hotel provides a sun deck and terrace with stunning ocean views. Prices at Alua Tenerife start from just $98, making it an affordable yet luxurious option for your stay.
The hotel also offers convenient extras such as shuttle services, airport transfers, and private parking to enhance your experience. Whether you're seeking a place to unwind by the pool, explore the nearby golf course, or indulge in delicious meals at the hotel restaurant, Alua Tenerife has something for everyone.
At Alua Tenerife, we understand that your pets are an important part of your family, which is why we happily welcome them with open arms. Take advantage of our pet-friendly policy and bring your furry friends along on your vacation. Whether you want to explore the city with your pup or simply relax by the pool, your four-legged companions are more than welcome to join you. Please note that charges may apply, and pets are allowed on request.
When it comes to relaxation, our hotel offers not one, not two, but three fantastic pool options for our guests to enjoy. Whether you prefer an outdoor pool setting for all ages, a kids-only pool area, or an indoor heated pool, Alua Tenerife has something for everyone. Dive in and splash around or simply soak up the sun on a comfortable lounger while admiring the beautiful ocean views.
Satisfy your taste buds at our on-site restaurants, where a variety of cuisines and ambiences await. From traditional Spanish and European fare at Terra café to modern international dishes at Kentia Pool Club, there's something to suit every palate. Indulge in mouthwatering Mediterranean and international flavors at Mare Nubium, ensuring that every meal at Alua Tenerife is a culinary delight. Don't worry about payment options either, as we accept cash, Visa, Mastercard, Red 6000, and Maestro to make your stay with us as convenient as possible.
Closest airports
Tenerife North Airport
14.1miTenerife South Airport
25.3miLa Gomera Airport
47.9miKids' club
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Mini golf
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Kitchenette
Playground
Kids' meals
Garden
View
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Show 7 photos
My Favorite Club Apartment, 1 Bedroom
3 Sofa Beds
2 Twin Beds
430 sqft
Garden view
Private Bathroom
Kitchenette
Balcony
+
More details
Experience the chic My Favorite Club 1 Apartment's 1 bedroom with a garden view and a balcony. Accommodates 3 adults, features air conditioning, and a kitchenette.
Show 6 photos
My Favorite Club Suite
2 Twin Beds
2 Sofa Beds
430 sqft
Garden view
Private Bathroom
Balcony
Coffee machine
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More details
Discover the spacious 431 sqft Family Favorite Club Suite with 2 Twin beds and 2 Sofa beds, offering a garden view from the balcony, air conditioning, and free toiletries. Enjoy comfort and convenience on upper floors accessible by elevator.
Show 5 photos
My Favorite Club, 2 Twin, Ocean View
2 Twin Beds
1 Sofa Bed
345 sqft
Ocean view
Private Bathroom
Balcony
Coffee machine
x3
More details
Indulge in the My Favorite Club Double Ocean View, a 344 sqft room with an ocean view, air conditioning, and a private balcony. This cozy space accommodates 3 adults with 2 twin beds and a sofa bed, perfect for a relaxing getaway.
Show 5 photos
Suite, 2 Twin
2 Twin Beds
2 Sofa Beds
430 sqft
Garden view
Private Bathroom
Balcony
Flat-screen TV
x3
More details
Indulge in the spacious 431 sqft Suite with garden view and balcony, accommodating up to 3 adults with 2 twin beds and 2 sofa beds. Enjoy the comfort of air conditioning and easy elevator access to upper floors.
Show 4 photos
Room - 3 Double
3 Double Beds
345 sqft
Balcony
Flat-screen TV
Refrigerator
x4
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x3
More details
The spacious double room provides air conditioning, a wardrobe, a balcony with a quiet street view as well as a private bathroom featuring a shower. The unit offers 3 beds.
Show 4 photos
Room - 2 Twin, Ocean View
2 Twin Beds
1 Sofa Bed
345 sqft
Ocean view
Private Bathroom
Balcony
Flat-screen TV
x3
More details
Experience the breathtaking ocean view from your own private balcony in our spacious Double Ocean View room, featuring 2 twin beds, a sofa bed, and air conditioning. Accommodates up to 3 adults with comfort and style.
Show 4 photos
Room - 2 Twin, Pool View
2 Twin Beds
1 Sofa Bed
345 sqft
Private Bathroom
Balcony
Flat-screen TV
Refrigerator
x3
More details
Experience the stunning pool view from the balcony of this spacious 344 sqft double room, featuring 2 twin beds and 1 sofa bed for up to 3 adults. Enjoy the comfort of air conditioning and convenience of an elevator.
Show 3 photos
Double, Double/2 Single, Single Use, Balcony
1 Double Bed
280 sqft
Balcony
x6
+
x3
More details
WITH BALCONY 1 AD + 1 CHILD is 280 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width.
Show 3 photos
Double, Double/2 Single, Balcony
1 Double Bed
345 sqft
Balcony
x6
+
x3
More details
WITH BALCONY 3 AD is 344 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width.
Show 3 photos
Room - 2 Twin
2 Twin Beds
1 Sofa Bed
345 sqft
Private Bathroom
Balcony
View
Flat-screen TV
x3
+
More details
Experience comfort in our spacious Double Room with a stunning view, air conditioning, and a private balcony. Accommodating 3 adults and 1 child, enjoy the convenience of twin beds and a sofa bed.
Show 7 photos
My Favorite Club Family
1 Double Bed
280 sqft
x8
+
x4
More details
MY FAVORITE CLUB FAMILY ROOM 2 ADULTS + 2 CHILD is 280 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width.
Show 5 photos
My Favorite Club, 2 Double/Single, Ocean View, Single Use
2 Double Beds
345 sqft
x6
+
x3
More details
MY FAVORITE CLUB OCEAN VIEW 1 ADULT + 1 CHILD is 344 square feet and includes either 2 double beds 131-150 width or a single bed 80-130 width.
8.2
2,255 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Jana
8.2
February 2023
-The room is spacious -The hotel is clean and the housekeeping staff were very friendly -Wi-Fi is good in the room - The food was good quality and variety - some staff at the restaurant were amazing they were working happy smiling 😊 -The receptionist guy was a Marvellous and friendly welcoming me.
-The girl who works at the swimming pool doesn't speak any English and didn't understand anything I asked her. I felt uncomfortable as she was telling me something that I could not sit on a chair and other clients looking at us. -The cocktails aren't good. -They won't let you take a banana from restaurant to your room. -Most bar staff don't speak any English, and sometimes they pretend to understand, and you get false information. -in my opinion, if you get a room with a pool view, it's going to be ruined as people there sunbathing and they will be watching you on your room so I mean no privacy at all. -No entertainment Note: * I know the place is Tenerife and the local language is "Spanish," but if you work at a Tourist Hotel, you should speak at least English*
🇨🇿
Tomas
10
February 2023
Very helpfull staff, clean room, easy parking. Food was great. Pool clean, nice. Special thanks to the gentleman at the reception who was handling our check in and out, every hotel manager has to be proud to have such employee.
Location is perfect, quiet banana plantanion from one side. Near the "garden beach", which is beautifull.
🇸🇮
Sebastijan
9.1
March 2023
Everything was ok, Location of the hotel is great, it's near the beach also short walking distance to loro Parque. Breakfast was great, size of the room was ok, it was clean, also the staff was very polite.
Working time of the pool ( just until 18.00 hrs). Most of the people are during the day out from the hotel.
🇬🇧
Gabriel
8.2
August 2023
There were a few members of staff that really made the stay special. Two of our group are gluten-free/coeliac and Diego and Nelson were both wonderful in making sure we were able to get safe food in the evening. We had two my favourite club apartments for a family of 5 and the rooms were both spacious and relatively well equipped (if a little in need of a refresh in places). My kids enjoyed some of the activities in the kids club, in the gym (extra cost for machines) and in the main and indoor pool (extra cost).
Parking nearby is not easy. Do not park in restricted areas including yellow lines/curbs. Our car got towed which ended up being an expensive mistake (€182). The dining facilities do end up getting crowded and while there is a lot of choice it can be a bit of a scrum. If you book through booking.com, but pay at the property, then they expect payment on arrival and don’t accept Amex. That was inconvenient and expected for me.
🇧🇪
Elia
9.1
February 2023
Great breakfast buffet and same for dinner. Staff will help you with everything you ask them. Pool and pool area was very clean. Room was very neat and daily cleaned. I recommend to get the "My Favourite Club" rooms when booking. The snack lounge is really nice, if you have the MFC or all inclusive option you can have various snacks and drinks all day as much as you like, open from 10:30 to 21:30. 5 minutes walking from hotel to the beach. 15 minutes walking to centre of city. 10 minutes walking to Loro Parque (best zoo I've ever seen) There even is a little beauty salon on peremisis where you can get things like Mani/Pedi or even a haircut/shave for 10-20€.
Bar cocktails were not so good. We tried 4 types but all were the same, just tasted like different flavours of grenadine on ice. As a young couple (24/29) going here it was a little uncomfortable to see that about 90-95% of the hotel guests were of older age (50-85). The mini-fridge in the room was empty. No ventilation in the bathroom. Rooms have 2 small beds pushed together and that is not very comfortable as the beds are light-weight and move apart very easily.
🇮🇪
Iulia
9.1
August 2023
We and our children enjoyed our 10-night stay at Alua. The food was basic but we found something to eat every day. We ate out a few times. The entertainment was good. Our room was nice and spacious. I chose the My Favorite Club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows, a different selection of nuts and branded drinks which are not included in the all-inclusive. Our room was cleaned every day and towels were changed daily.
The only complaint is about the gym, you have to pay if you want to use it.
🇷🇴
Ana
8.2
September 2022
The room size was big and we had great ocean view. We also had mountain view from the bathroom and hallroom. Good choice of food at breakfast.
Crowded breakfast and the hotel is a bit old in some parts. No parking was available.
🇭🇺
Dániel
10
June 2023
This is a very great 4 star hotel. We got the opportunity to change to higher room category with benefits where I could make an offer. We took it (for ridiculous money) and it was accepted. With that we got the "Favorite club" benefits, with basically free everything from minibar, snacks and sandwiches during almost whole day in a special area in the lobby. The hotel has it's own spa part but we went down to the ocean, but it looked nice. Food was also great, with much option choices.
I cannot complain which is a rare occasion. It's in a great place, we went up in the mountains and to the beach very easly.
🇬🇧
Plefilia
8.2
September 2022
-Property was nice clean and big -Size was very good in the family room -had most things needed in a hotel room - Cleaned twice daily without fail -Good breakfast Variety -free bus to town daily -lots of activities in the local area -new modern rooms
-staff in the property did not explain things well for example when we arrived they did not tell us about the my favourite club facilities meaning we missed out on snacks and drinks for the first few days. -No iron, staff informed us there were no irons which was fine but we spent hours in town looking for one when the hotel shop had one. -Staff at reception we’re always busy therefore limited with the amount of information they could give. -spa isn’t included in the price you have to pay extra to use the indoor pool. -some hallways in the buildings are a bit dated
🇨🇿
Veselá
10
August 2022
Everything was fine. Close to three beaches. The middle one is great for high waves. One is great to be without special shoes. You can buy them everywhere thou. Close to the bus station, where you can take a bus to go on a trip. Ex. Santa Cruz when you don't want to rent a car. In the close walking distance of 10 mins you can get to Loro Park, where all the tourists from the island are advertised to go. Really pleasure to go with or without kids. Pool is fine. No rush.
Too many people for breakfast and dinner, but you can manage to go at different time. Dinner is great and modest between 19:00-21:00, after that it is craziness.
Attractions
La Orotava Valley
2.5miArtlandya
8.8miMonje Winery (Bodegas Monje)
8.9miDrago Park (Parque del Drago)
10.5miMt. Teide (El Teide)
10.9miTeide National Park (Parque Nacional del Teide)
11.4miLa Caldera
12.3miLos Roques de García
13.7miVilaflor
18.3miMasca Valley
18.4miAuditorio de Tenerife (Tenerife Auditorium)
18.6miTenerife Church of the Immaculate Conception
19.2miEl Médano
25.2miSiam Park
25.5miLas Vistas Beach (Playa de las Vistas)
26.8miAttractions
La Orotava Valley
2.5miArtlandya
8.8miMonje Winery (Bodegas Monje)
8.9miDrago Park (Parque del Drago)
10.5miMt. Teide (El Teide)
10.9miTeide National Park (Parque Nacional del Teide)
11.4miLa Caldera
12.3miLos Roques de García
13.7miVilaflor
18.3miMasca Valley
18.4miAuditorio de Tenerife (Tenerife Auditorium)
18.6miTenerife Church of the Immaculate Conception
19.2miEl Médano
25.2miSiam Park
25.5miLas Vistas Beach (Playa de las Vistas)
26.8miAirports
Tenerife North Airport
14.1miTenerife South Airport
25.3miLa Gomera Airport
47.9miTerra café
Cuisines
Ambiances
Kentia Pool Club
Cuisines
Ambiances
Mare Nubium
Cuisines
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Kids' club
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Air conditioning
Kid-friendly buffet
Bar
Sun deck
Tour desk
Mini golf
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Kitchenette
Playground
Kids' meals
Garden
View
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Diving
Golf course
Hiking
Live music/Performance
Mini golf
Ping-pong
Pool table
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Entertainment staff
Evening entertainment
Kids' club
Outdoor play equipment for kids
Playground
Strollers
Food & Drink
Bar
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Front Desk Services
24-hour front desk
ATM on site
Concierge
Invoice provided
Tour desk
General
Air conditioning
Facilities for disabled guests
Family rooms
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Kitchenette
Microwave
Refrigerator
Living Area
Desk
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Mobile app for room service
Room Amenities
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Indoor swimming pool
Kids' pool
Massage
Outdoor swimming pool
Yoga classes
Transportation
Airport shuttle
Car rental
Shuttle service
View
Garden view
Ocean view
Pool view
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
From 01:00
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is not possible) and costs EUR 15 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Visa,
Mastercard,
Red 6000,
Maestro,
Cash only
This property accepts cash.
Does Alua Tenerife have accommodations for guests with pets?
Yes, you can stay with your pet at Alua Tenerife hotel. Simply make a request and there may be some charges associated with it.
What are the check-in and check-out times at Alua Tenerife?
Rooms at Alua Tenerife become available for check-in at 02:00 PM and guests are requested to check out by 12:00 PM.
Is vehicle parking offered by Alua Tenerife?
Yes, Alua Tenerife offers private on-site parking for a daily fee of €15. Keep in mind that reservations for parking are not possible at this hotel.
How much does a stay at Alua Tenerife cost?
Starting rates at Alua Tenerife begin from $98. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What types of rooms does Alua Tenerife offer?
The hotel offers various room types including Double, Family, and Apartment. Rooms can accommodate up to 3 adults and 1 child and feature twin beds and a sofa bed, with a consistent room size of 344 sqft for Double rooms and 431 sqft for Family and Apartment types. Smoking is not allowed in any of the rooms, and some offer ocean or pool views.
What is there to do in Alua Tenerife?
Guests can spend their time at Alua Tenerife by making use of the various leisure amenities. They can relax by the outdoor and indoor swimming pools, and the kids can have a great time at their own pool. The hotel also boasts a private 'Kentia Pool Club' for a modern dining experience. Additionally, guests can enjoy delicious Spanish and European cuisine at the 'Terra café' and savor Mediterranean and international dishes at 'Mare Nubium.' For families, there is a Kids' club and a kid-friendly buffet available. There is also a golf course and mini-golf for those interested in sports. Notably, the hotel offers shuttle services and airport shuttle for easy travel. With live music and performances, a sun deck, terrace with ocean views, and a garden, guests have an array of options to make their stay enjoyable.
Does Alua Tenerife have a pool for guests?
The Alua Tenerife hotel has three pools. Pool 1 is an outdoor pool available for all ages. Pool 2 is also an outdoor pool but has age restrictions, allowing only kids. Pool 3 is an indoor heated pool, also available for all ages.
Is there an in-house restaurant at Alua Tenerife?
Yes, the hotel has several restaurants on site. Terra café offers Spanish and European cuisine in a family-friendly and traditional ambiance. Kentia Pool Club serves international cuisine in a modern setting, while Mare Nubium offers Mediterranean and international dishes.
Does Alua Tenerife accept credit cards and cash payments?
Yes, Alua Tenerife accepts both credit cards (Visa, Mastercard, Red 6000, Maestro) and cash payments.
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