Amazing staff, very clean facilities, there is a quiet area for adults and a busy area for kids with a play ground. the breakfast buffet is probably the best I have ever seen - gluten free options, a lot of fruit, with local options and international as well. I personally had a bad experience with resorts before so I didn’t reallly want to go into one but my husband insisted … this hotel has created a new baseline for me and resorts. I will definetly be back and probably with half boarding.

nothing really. it has been an amazing relaxing experience

This is a lovely hotel. We stayed in the Boabab Lopsean in Melanomas 2 years ago which was amazing but this was equally as good but not as expensive. It was not nearly as crowded as other hotels in the canaries. Pros The kids pool - bouncy slide is brilliant Salt water pool is great Room are very good Location - 10 minute walk to the beautiful port of Mogan B&B is the way to go as the variety of restaurants in Mogan are excellent and kids friendly. Hotel organised antigen tests in the hotel before departure

The entertainment is a little amateur CheckIn took 20 minutes which was frustrating after such a long journey - that said the reception staff were excellent

As a family of 4 we booked this for our summer holiday as we couldn't have been happier with the hotel. The staff deserve every praise and work relentlessly to ensure the guests are taken care of . Hotel itself is stylish/modern and very clean, we were greeted with arrival drinks while checking in and then the bags taken to our room which was 3008. Superior room with pool access and it was ideal for the kids to go play in the pool while we relaxed and caught some sun . Entertainment around the pool took place and again there was no pressure to get involved but the water polo certainly was good fun . Evening entertainment was again good and it didn't turn into one of those typical Butlins experiences with drunken people everywhere. Food wise was brilliant and quality was spot on . Breakfast had everything from omelets, fried eggs, pancakes to pastries fresh fruit cereal and even churros. Dinner- every night was a different theme of buffet food so while we were there we had the following , Spanish buffet, Mexican buffet , Asian , gala buffet , round the world buffet , Italian buffet , Mediterranean buffet . A kids alternative was always on offer and to be fair the quality of the food was exceptional with a wide variety each night . lunch time we tended to eat at the pool bar and that was reasonably priced for items like chicken sandwich or nachos . The staff again really do make this hotel a great place to come and we will defiantly be coming again sooner rather than later. Massive thankyou to all the Radisson staff for making our trip amazing

We couldnt fault the hotel or the staff , nothing was too much to ask and we will defiantly be coming again

The bed was huge and very soft, you really get lost in it. The facilities were massive and lots of activities. It seemed like a really great place to bring children. We enjoyed Puerto de Mogan, the little beach there is really pleasant and has little shops and restaurants around it. We were glad to have a car, as we were there for two weeks and this area is small so the freedom to go other places was well worth it. Not too far from Maspalomas and nothing was more than an hour drive or so. Breakfast was good, lots of options!

This hotel is HUGE so if you like something more intimate, look somewhere else.

The hotel was beautiful and the staff were always friendly and helpful. The food was delicious with lots of variety that allowed each of us to find something that we enjoyed. Our room was perfect and spacious and I would certainly recommend this hotel with families of three children or more. The room sizes allowed comfort for our family of 5 with my girls in a room that adjoined ours. Adjoining rooms is something that we rate highly on our list of wants for hotels and our holidays. The rooms were serviced daily too.

The pool is lovely but the quiet pool is in need of repairs. The tiles on the bottom of the pool were loose in places and my daughter did cut her foot on the bottom. That being said this didn't put us off and we will certainly visit again.

Just an amazing experience, our second time staying here and it gets better each time.

The only thing is the different food options at each pool bar. But the quality of food at both bars where unbelievable. That's it

Hotel is in great location in beautifully kept town. Gardens, pools we couldn’t fault and the rooms and balconies were one of the biggest I’ve stayed in and travelled significantly. Breakfast was extensive. Staff lovely, friendly and always helpful.

Only thing we thought wasn’t great was the a la carte restaurant as had one meal there which was a bit poor but maybe we were just unlucky. We also thought it would have been nice to have a bar area away from the entertainment in the evenings, which is common in lot of hotels.

Clean, comfortable and luxurious Good range of amenities- swimming pools, outdoor games , gym, sauna within the place. Rooms , bedding comfortable and stocked daily. Good range of tasty breakfast options!!! Smiling, friendly staff who are ready to help!! Our package didn’t include lunch and dinner but were fairly priced compared to outside restaurants! Walking distance to the beach and market! We didn’t book any local tours on this trip so cannot comment further about this!

Quite far away from airport ( 45 minutes) and hence had to spend 164 Euros for the to and fro taxi trip!! For the cost paid, it would be an attractive option of including airport transfers in the price!!! Pillows are too flat and soft which gave us neckache!

Service and staff in general were excellent, food quality and selection was very good, the family room was large and comfortable for our family of 5, kids pool and kids club were really good. The evening entertainment was also very good.

Our room location wasn't great, we had two large balconies but with a view of a car park and a run down shopping centre. Cleanliness was slightly disappointing, example 1: the floor in the larder restaurant was unclean and food waste was visible for a number of days. Example 2: a pocket in one of the robes in our room contained sanitary wear packaging that was clearly left by a previous guest, therefore the robe was not cleaned which made me wonder what else in our room had not been cleaned between guests.

We liked the room, the terasse, the fasilities, the staff. Particularly there are to of the staff, we have to mention, Tusar in the reception and Vincence (the italian guy) in the resturant.

We would like to have a duvet each. The bed, duvet and pillow for the children was not good enough, we would also prefer to veil the sleeping areas for children and parents, and we would prefer to have the posibility to lock the toilet. We would like to have a clotes horse without asking. One night the blue led light in the terasse blinked, so it felt like an ambulance was standing in our terasse, we couldn´t sleep of it.