The receptionist (a girl) was extremely helpful. She took me to the parking lot (long walk) even though this is a pretty big place (it's easy to get lost inside). The place is very modern, efficient and quiet. My room was well designed. I went there with my... cat who enjoyed the place as it was very quiet. It is also located in an area where it is easy to park outside (but they also offer parking inside). There are many malls around to buy food and all kinds of stuff. You can walk or drive there. Great for a stopover in Madrid. I will be back.

The place is pretty impersonal, but I knew that when I booked it: I just needed a place to sleep for one night before catching a flight from Madrid airport. By the way, the drive to the airport in the morning takes time (45 minutes!) because of the heavy traffic (I had a rented car). I knew this too when I booked.

Didn't have breakfast.....couldn't find the room. But as it was a mini apartment we purchased our own anyway... There was no view worth mentioning, it overlooks a very large empty block and appears to be in an industrial area. We had to look around for a bar/cafe, which was about 10 minutes walk away. We only found one. Very unSpanish! There is a Lidl reasonably close by, and it doesn't take long to walk to the train estacion, which was handy. It is right next door to a great Chinese store, if you like them. It was enormous!

We had to go to our room for them to deliver swimming towels. Surely they could have been available at the pool. Otherwise it was fine.

The location was excellent. The apartments and the complex were brilliant. All in all a very good place to stay especially if going to a concert as the venue is a 20min walk away. The pool perfect and easy location. Dogs are also allowed on the complex and they even have a dog spa available. Highly recommended.

At the time of booking (14 June 23) we were not informed that the complex was brand new and the restaurant and other facilities were not open yet. They would however be open with the next 3months. Once they are, the complex will be an even better place to stay.

the waiting room, where you can wait for your departure after check-out, is simply gorgeous, sofas, armchairs, tables for working on a computer, panoramic windows.

early check-out, late check-in. I arrived at 17:00 and my room was still being cleaned, I waited in the corridor. The next day. cleaning came to me at 11, when we were sleeping after a hard day..

Very friendly, responsive staff. Very clean and full kitchen with refrigerator, stove, microwave, toaster, espresso maker, and sink made it Very comfortable and cost effect. Laundry facilities were automated via an app that was very convenient and easy.

Nothing. Great place. Will return.

Very comfortable and clean: nice conditions. Stayed in a two bedroom apartment with the family including kids.

The apartment kitchen could have been more well equipped with pots and pans, etc. especially a two bedroom apartment for a family. Also daily cleaning and exchanging towels would be good

What a great stay we had! Beautiful apartment with two bedrooms, a living room and a kitchenette. The place has a shopping nearby and a lot of restaurants and all kind of stores. Everything was very clean and the staff was great!

The only thing we felt missing was the wi-fi connection. It simply didn't work.

Clean and modern hotel which is very tranquil and conveniently located near a shopping centre. Staff very friendly and knowledgeable in assisting with any queries.

Nowhere on site that I could order a drink or food, each time I had to either cook for myself or head to the shopping centre to order food.

Clean and smell nice

No kettle and you will need to use the pot Tp boil water. But it still fine. When you need a coffee , you will just use what ever what is available. Light auto switch off on set time. My kids screamed in the middle of shower because it was suddenly all dark.

Great concept, brand new, well distributed rooms. Friendly staff.

Cleaning service isn't well organized (the cleaning ladies seemed chronically overwhelmed by the rooms they had to take care of). Kitchen is poorly equipped.