Sea view rooms (overlooking the whole bay) are fantastic & well-worth the premium to "watch the world go by". Staff were very friendly, helpful, professional and spoke fluent English. Great location (tourist suburb) with excellent cheap bus service into central Santander (cheap , fast & regular)

My (non sea-view) room had a large pillar in the middle of the floor at the end of the bed which made the room smaller and congested. The aircon was switched off by the hotel "to save energy" and we were told it wasn't needed in April;this left the room feeling stuffy and hot- made worse as it was difficult to keep the windows open.

Very friendly staff, some spoke Spanish and English. Gave me tips on the commute, nearby supermarkets as well as cafe's they liked going to. Room was okay. Nice wardrobe with hangers and a mini-fridge. I came here a few hours early from the usual check-in time due to the flight arrival and they had the room ready which was nice to hear. Late check-out time was a bonus and was needed on the last day. Check out was super quick too.

Unfortunately, I asked for a double bed as per the booking (they accepted the request in advance) but I got given a room with twin beds. Not ideal when you're staying with your partner. Stayed on the sixth floor but the elevator only goes up to the fifth so I had to take the stairs every time. Pictures on the website show the bathrooms all having showers with the tray for the floor but ours had a bathtub which isn't my preference, was a little let down by that to be honest.

Clean and in front of El Sardinero beach, 30 min walk from the city center but the area is without doubt the best: calm, nice and with good bus connections. Staff is really nice and the room was clean. Nice views to the sea, quiet and relaxing. The cafeteria at the ground floor serves good food.

The breakfast can be very much improved. More variety and more offer would be more adequate for the price. The coffee was in my opinion not good.

Big cheer for Ruth on reception, who dashed out onto the street and bagged us a free parking space bang outside the hotel. Our room was stunning, the circular one on the fifth floor at the end with panoramic views over the town and the Sardinero beach. Bed was comfortable, bathroom a bit cramped, possibly because of the big towels and bath robes. Shower good, wifi ok.

Breakfast was a disappointment, a small gloomy room inadequate for the number of guests. We were asked to specify a particular slot to attend within the breakfast time frame. The buffet was short of several items, and wasn't topped up regularly. No healthy options, such as unsweetened yogurt or muesli. Not helped by the grumpy attitude of the waiters, who seemed to be feeling the strain of the early shift. Would recommend eating at one of the excellent bars around the corner.

The location is superb and we had a wonderful view of the beach from our room. The bedroom was comfortable, with a clean modern bathroom

We were disappointed to be charged for a small bottle of water from the mini bar. All the other places we stayed in, including another Silken, offered complimentary water from the mini bar. Only a small point, but it seemed a bit mean for an otherwise nice hotel.

Great stopover for Ferry terminal. lovely sea view room and very comfortable. Lovely big Tv but unfortunately no channels for us to watch except bbc world news.

We only booked a room so decided we’d book breakfast no problem so we thought. When we arrived at the time we’d asked for our names we’re not on the list. We were told we couldn’t have it as we hadn’t booked. ?After an embarrassing exchange of words it was settled and we got our breakfast. Parking is free in all the streets but hard to find a space in them or outside hotel. They do offer a secure garage payable which we used which is in an old apartment block behind the hotel. The garages are tight to get in to. Ours wouldn’t shut or lock with the key we were given.

We ate in the cafeteria and it was fine .Did not have set breakfast in Restaurant as thought it rather expensive. Loved the location near the beach. Very friendly staff and efficient.slight problem in the bedroom with the kettle quickly resolved.

Slight problem with the kettle as lead too short for wall plug.Was offered a replacement but didn't bother as it was a minor irritant.

Lovely view of the beach. All staff at the hotel were very friendly and a good breakfast. The location was perfect for the beach. Bus stop very close to the hotel to go into the centre of Santander (€1.30) There are some great restaurants and bars near the hotel. The area prides itself for it's excellent food. Cheap flight from Birmingham with Ryan Air which took only 1 hour 40 min and a 25 min taxi journey, great for a long weekend away.

Everything was great but the Sunday flea market in the center of town near the fish market was not worth visiting. Quite small and the traders just selling rubbish on the whole. No churros stalls etc.

The location was fantastic. The beach was across the road, there were plenty of restaurants nearby and bus stops that allowed easy access into the town

The air conditioning was very poor. It didn't seem to cool the room at all.

The location is nice, lots of restaurants close by and nearby a nice beach. Rooms are modern and feel inviting. Staff are really nice and willing to help.

The building lacks some maintenance, the lift for instance needs to be replaced since it moves when you walk into it!! The room Aircon was also not working for the most part of our stay.