- pet friendly - underground parking - good location with lots of shops, bars, restaurants around - clean and spatious rooms

- the staff, while nice and friendly, could have been more proactive: at check-in, we had to ask ourselves about breakfast location and hours and were instead instructed to scan de QR code available in our room “to find out all the information”; then, on one of the evenings we went to reception to validate the parking ticket to go out and returned to several streets around the hotel blocked by police because of a scheduled (Easter-related we think) procession. They never thought of informing us beforehand so we stayed in traffic for an hour instead of a couple of minutes to be able to get access to the hotel’s parking. - breakfast options very limited for its price - only one robe and pair of slippers in the room although the booking was for 2 people

Everything was superb during my stay at the hotel, with the exception of the bed size and the parking experience. Having previously stayed at the Novotel in Rotterdam, this one in Sevilla lived up to my expectations in many ways. The room's temperature was perfectly maintained, and the Rituals bathroom products were a delightful touch. The room was spacious, and we had everything we needed, except for slippers. The bed was comfortable, and the breakfast was very good.

However, there were a few downsides. The bed size at 160cm felt quite small, especially considering the room could easily accommodate a king-size bed. The parking process was quite cumbersome. Unlike at another Novotel where I received barrier cards upon arrival, here I had to call at two barriers for exit and struggled to communicate in Spanish with the staff managing the mall parking, which was not directly affiliated with the hotel. Another option was to repeatedly go up to reception to validate the parking ticket, which was quite time-consuming and inconvenient. Additionally, aside from the reception staff, the hotel personnel did not speak English, making communication difficult for those not fluent in Spanish

Very pleasant stay next to the Sevilla FC stadium. Very friendly staff and a very clean and spacious room. We used the optional breakfast once, which was really excellent. As children are for free, the deal for breakfast is pretty ok. City center is around 25 minutes walking, which was very doable or us. Alternatively you can take the subway, which we didn't use ourselves.

We did not like the pillows so much

Trendy feel to the property. Good breakfast. Loved the location right next to the football stadium. Staff very helpful. Handy car park below hotel. Bus stop right outside hotel which went directly into town. Shopping centre next door with outdoor kids play area.

Air conditioning issues in hotel: The air conditioning leaked water into our room the first night. This was quickly resolved. I asked to move room and we were very kindly given an upgrade. The second room’s air conditioning smelt very odd, like sewage. However, we didn’t want to ask to move again so switched it off over night.

good size room , great location , nice staff , good restaurants not far from the hotel too if you don't want to go back to the busy down town seville , good breakfast ( eventhough expensive) , nice stay after a busy week road trip in Andalousia

the pool and roof terrasse were closed ( not mentioned before we booked) , the Novotel is supposed to be a bit high end these days , the room eventhough comfy was a bit shabby especially the bathroom .

Modern reception and restaurant. 20 min walk from center and next to stadium. There is next a shopping mall and Court Inglese, lots of restaurants and has its own parking. Very kind staff. Comfortable beds and reach breakfast.

Hotel is a bit old and could use some refurbishment in the rooms. Bathroom is outdated. Room is standard Novotel with comfortable bed. Breakfast is reach but quality was not the best I am used in Novotel.

Comfortable hotel close to metro station ( 2 stopa from the center ). Hotel next to Sewilla football stadium and shopping mall. Large garage underneath. Good and large swimming pool on the roof with a cosy bar with good drinks. Close to the bars around where you can grab a breakfast ( if you want always to feel the spanish atmosfere like we do - we eat outside ). Carrefour within 3mins walking distance.

Would be good to have more sunbeds at the swimmimg pool. There is a space to place it.

The location is great. Close to a shopping mall and restaurants. Metro stops close by. Breakfast was great, the room comfortable. Loved the kids game room too. Thoughtful addition to facilities.

Pool was small and was open from 12noon to 9pn so was always crowded. A bigger pool would make the hotel perfect

Breakfast was amazing, good variety, suggestion to have more for vegetarians, excellent location, depending who you speak to most staff were amazing super helpful, we used the luggage locker, they called us a taxi, although driver charged us 3 euros more, room was cosy spacious

Depending on the staff you spoke to the service was inconsistent one member was abrupt

Clean rooms and good breakfast. Also a good location close to the city centre for visiting Historic sites.

It was very hot during our stay so we were obviously keen to use the pool as much as possible. Unfortunately there were quite a few people so we had to wait to use it. Not a huge problem but pool is quite small.