I really enjoyed my stay, staff were very helpful, location was excellent and our stay was extremely pleasant. We would visit again for sure👏🏻

The breakfast could be improved to add more options for vegetarian

Very comfortable, nice ambience and very convenient to travel to the different sites. The metro ex Nervion to Jerez was 3 stops and you are in the old town or 4 stops to be by the river. A tram also goes to the city. The walk to part of the town was only 20 minutes and also brought us close to some restaurants so it was not necessary also to go to the old town to eat. There is a shopping mall close by with some cafes also. Nice smell on entering the hotel and the decor was very pleasing.

The hotel doesn't have a restaurant but recommended the one next to it. We tried twice to eat there but were not treated very well. We tried to book a table but they said just turn up - they gave us almost the worst table and then a drunk guy wandered in and sat where ever he pleased. We saw this happen with other people also - in any case we were given menus and ignored while others were served who came in after us. We were not even offered a drink to start with and after 25 minutes we handed back the menus and left - they didn't care in any case. We reported it to the concierge in the hotel as we needed to find somewhere else close to eat that evening.

Very pretty and comfortable foyer. Bedrooms are a good size and very comfortable. Breakfast was also very good.

I had to pay for an ironing service as they don’t provide irons to rooms. Also they don’t have a concierge, which wasn’t a big problem, but may have been useful.

Location, recent refurbishment and staff all excellent. They kindly met my request for a quieter high room and gave me a free upgrade which was much appreciated - thank you. Coffee machine great addition. Pool area is a plus - basic but appreciated in the heat. Location 5 mins to direct airport bus for €5 and 20 mins journey and walkable (15 mins) to centre

The bar prices are high, even when compared to other similar hotels in area - explains why always empty. Lower them and attract more guests? The hotel description is inaccurate. It implies gym facilities are free - they are not. I was offered gym use at adjoining separately owned spa for €15 every day - very disappointing. Please make clearer. Cleaning was sometimes good, sometimes not so good - fridge not checked, some towels not replaced.....but I just asked. No big deal. Very clean. Finally the breakfast cost is very high €25....I won't pay that (and can't eat that value!). The area has great breakfasts at independent cafes for €5-10

We did not have breakfast included.

The use of the indoor pools would have been nice without the extra cost.

The hotel and the staff were both honestly incredible! The attention to detail in the facilites, the maintance, the design, the house keeping and everything in general is deeply noticeable and elevates the hotel to a really high standard. Little things like: when one evening we asked for a refill of our coffee pods after we arrived late from dinner... due to the late hour, we were expecting the pods to be delivered in the morning but in just some minutes one member of the reception team was kindly knocking at our door to delivering the refill for us. Or when we checked in, we kindly asked for a steamer for our clothes and just in a few minutes the house keeping team was delivering a impressive quality steamer to our room. Among many other things. Trully recommend this hotel! Wonderful quality/value for such a great price.

The location of the hotel was a 2 minute walk away to the metro station and the trains to & from the city center were every 7 minutes .The area itself had plenty of good retail outlets and supermarkets . It was right behind the soccer stadium . The breakfast was a very good buffet and service was excellent with Daniel & Carmen always ready to help with any queries us non Spanish speaking guests had ! Thank you both.

I fail to find anything to dislike about the hotel or the staff . The receptionists were always so helpful and in particular Patricia & Juanni in booking trips etc. Catalina , the barmaid's motto was , service with a smile even late at night !!Thank you all. If we had any regrets they were our own mistakes in thinking that the hotel had a restaurant in which we could have had dinner at night . There were some restaurants nearby but mostly tapas bars .

The service was really good, all personnel was friendly and helpful. Cleaned the bedrooms everyday. Bedroom and bathroom all very nice. Ideal stay for a couple to spend a week in Sevilla. Nearby city center and a shopping mall. Good connection with metro. Can perfectly balance your visits to the city center with some chill moments at the swimming pool, the spa (next door) at really good pricing, or at your bedroom.

Connecting to chromecast each day 'reset' and max volume. Swimming pool did not provide nearby bathroom. Also not possible to order drinks and food. But in front of the hotel you can buy your own stuff at the supermarket. Water quality of swimming pool could be improved.

Great location in front of the Metro and new tram. Very helpfull staff, even provided a bed and food/water bowls for my small dog. Great place to stay with pets because there is a nice square in the back of the hotel with an area for dogs. Parking access very easy in the hotel background area. The hotel is renewed, and very well decorated.

Nothing to complain. It is not a cheap hotel, but it worth it! The breakfast room is a little bit busy and noisy, and a lot of collective tables. I like to have my breakfast in a calm place, but that was not possible, but it is not hotels fault. Two excursion groups were there at same time, and very noisy.

Breakfast was incredibly diverse, with freshly squeezed juices. Variaty of eggs, churros etc. We could have eat for a few more days.

The gym is next to the hotel, but separated, it is a heath club. Getting in took forever (two receptionist were busz with 4 other consumer and it literally took half an hour to get in). The gym itself is very posh, but as a hotel guest you don't get to use every opportunity, it bugged us a little. The wellness section is alright with jacuzzi and saunas.