Nice hotel in the centre of Zaragoza within a walking distance to the Old Town, Basílica & Plaza del Pilar and the Aljafería Palace. All hotel facilities were clean and tidy. The air conditioning in the room works properly. Nice bathroom with a complimentary wide range of toiletries. The staff are friendly and open to their guests' needs and wishes.

Breakfast was rather disappointing - only a very frugal selection of cold dishes, no hot food. Windows were not soundproof at all - earplugs were necessary as the neighbourhood is quite noisy.

Location was good. We could walk to a lot of places of interest and resturants. Hotel booked us 4 rooms in a row so we could ask the hotel to open the interleading door so my daughter and her husband could access their 2 young boys.

Even though the windows are double glazed some noise from drunk pedestrians in the early hours of the morning did disturb my sleep somewhat. I am a light sleeper so this would not necessarily disturb heavy sleepers.

Great location near shops, restaurants and El Tubo for tapas at night. Just a short stroll through the lanes or along the main street to the basilica and Plaza. Nice, clean room with a spacious bathroom.

Didn't bother paying extra for the breakfast buffet as it was cold food only, but there was a coffee shop next door or Corte Inglés cafetería at the end of the road, and many bars around the corner in Calle de Cadiz.

The hotel was clean and quiet, tucked into a side street off one of the busier street, right at the edge of the old town, with any shops you might need nearby and restaurants and bars. The room was roomy enough with a double bed as per our request, an ensuite and a coffee maker. It overlooked a large flat roof and backs of other buildings but we didn't mind as the sun and moon were both able to shine into our room, giving it space, lots of light and privacy ( rather than the indoor windows we have experienced in other places which give no light). The staff was friendly and helpful, the breakfast had all we wanted and its hours were good (7-10 weekdays, later at weekends).

We were unlucky to be feeling a bit under the weather when we stayed there due to a tummy bug ( caught elsewhere) and as there is no bar and only vending machines for a drink, we had to drag ourselves out in search of an open shop on a Sunday evening that sold large bottles of water. It would be nice if we could have bought large bottles of water at reception.

Location is great, staff very hands on and immediately responded to requests with professional attitude Special thanks to receptionist on check in which is doing outstanding job and delivers 5* VIP experience Housekeeping does amazing job, room was very well maintained on arrival and same on the rest days of stay. Public area shiny Room was spacious will lots of storage space Breakfast well organised, not a wide choice but activia was a nice touch not just the cheapest yoghurt which lots hotel do. I personally liked the cake a lot All food fresh and tasty

Took for granted to come to more in room facilities such as kettle, iron. Evening receptionist not very welcoming Breakfast lacks fresh vegetables, no vegan option that I can think of Window can be opened but there no view, could add some curtains for privacy, blind tended to roll up wrong

The hotel is positioned in the heart of the city, very easy to get everywhere.

The property pretend to be a 4 star hotel, but in reality it is old and require renovation. The mattress is uncomfortable, you can feel the iron springs, I didn't sleep well at all. The bathtub was old and dirty, unpleasant to use. The pictures on the booking do not show the reality.

The hotel is perfectly located and the room was very comfortable and featured a huge private terrace. There were some nice touches such as a coffee machine with coffee pods in the room. The staff was very nice and the hotel very quiet and well insulated despite being old. The lobby is very impressive and the overall style, while it is not the most modern, is quite nice.

The terrace would be much improved by having more plants and potentially lounge chairs or other outdoor furniture.

Excellent location. Plenty to see and do. So many places to eat. Beautiful churches, and architecture.

We were told we couldnt use their underground parking, as there were road closures. We didnt notice a problem when we arrived but had arranged to pay for parking elsewhere. Others were told there wasn't a problem to park. But we managed!.

The bed was larger than expected, the facilities very good and the room clean. Hotel was very central and staff pleasant

The hallway outside the rooms was very dark. The carpet should be lighter and the walls and lights much brighter . It would be nice if the guests didn't have to pay extra for coffee pods

Hotel Goya is very dated but very clean and comfortable very helpful and friendly staff. The rooms do have modern coffee machines and toiletries. Location is excellent right in the center close to the Tapas area. Parking is superb right next to the hotel underground and secure 22€ a day. If returning would stay again

Nothing