I spotted the last minute offer for a free upgrade and got one of the best rooms. The view was really incredible, sitting in bed looking at the mountains, and the rest of the panoramic view from the bathroom - from which you can see the sun rise too! The staff were very nice and breakfast was wonderful.

It was a great experience, but if I’d paid full price I would have been bothered that the jacuzzi didn’t work, the blinds by it didn’t open for the complete view, and there was bird droppings on the balcony and windows. I also didn’t feel like going to the restaurant for dinner but had to as hardly anything was available on room service that night.

The view from the room and bathroom is absolutely stunning! This is the main reason to come here. The windows are floor to ceiling and it's great to be in bed and watching the scenery. The staff were very nice, professional, and quick to help.

The breakfast was mediocre, both in terms of taste and also in variety. I personally would have preferred more savory options. We had lunch once, too, and were not impressed with the taste. Limited wine selection. The laundry was surprisingly expensive! The location is a bit further away, you definitely need tuktuk if you need to eat or buy something.

Absolutely gorgeous hotel with an exceptional view, away from the hustle of the city. Room was a fantastic size and we had a great view of the pool and river. We arranged two transfers via the hotel and both were easy.. Pool area very relaxing and massage was great. Whole hotel very clean and quiet. Located away from town but an easy 30min walk and you are at the lake, very easy to get a tuktuk back. We found there were always tuktuks outside to support travel to and from town

I don't know if the hotel can fix this or if this is a Booking.com issue, but prior to arriving I received a lot of spam messages with links. The hotel did contact me to warn me which i appreciated, but I am writing so others don't get caught out. Other than that the stay was perfect

Location, view, friendly restaurant staff and meals.

I got 2 bad experience at the same place in the hotel. 1 is when I'm arriving to the hotel my car got hit the small wall and car buffer got damaged. This happened because nobody was at there to assist me to park the car. 2nd one is when I'm loading my luggags to the car to leave, 2 rusted iron plates where put as very unsafely in the parking area, got hit my leg and my leg was bleeding. Hotel management admitted both scenarios happened due to the carelessness of the staff. Only action took from the hotel management is, they just asked whether I need medicine or not. I didn't see that they cared about my accident seriously. Didn't take any action for getting the tetanus vaccine at all. I have been at Mount Blue hotel for 3 times, but this time it made me disappointed.

The view was amazing. The room was spacious and comfortable. The restaurant staff were incredibly attentive and kind. We have New Year’s Eve menu and breakfast in the restaurant and both were very good.

The jacuzzi was actually a hot tub / bath because the jets didn’t work and hot water wasn’t plentiful enough to fill it so we resorting to topping in up with boiled kettles! The view is amazing but transport is a little difficult as tuk tuks / taxis don’t know where it is or want to collect you from there. Make sure you have google maps ready to give directions to your driver!

The location is outstanding with a wide view of the valley with mountains. The rooms were nicely oriented, and the view was breathtaking. The food was good but not a huge choice. The restaurant staff and reception were all super friendly and welcoming.

We were not aware that they don't do housekeeping if they are not made aware when you check in, which is totally opposite to the standards elsewhere in the world. The pool cleaning boy was always on the phone and does not care if the guest is waiting for getting into the pool. I had to give up and leave the pool since I could hardly conversate with him.

Beautiful location , stunning view Lovely host providing amazing breakfast

Nil

It is a beautiful property with absolutely stunning views from every angle - room, restaurant, pool. The rooms are lovely; clean and comfortable. The breakfast was also top notch with several items to choose from.

We had an extremely difficult time communicating with staff. We had already been traveling throughout the area for the past several weeks, so this was beyond simply a language barrier. Staff would nod, agree, and repeat requests back to us, and yet no action would be taken. This happened many times and it was frustrating. We paid extra to stay here as this was our last night in Sri Lanka and was really looking forward to this experience. The hotel could be completely 5 star if the service could match the property.

Beautiful hotel with amazing views. Large room with comfy beds and a bath with views of the valley.

It’s quite tricky to get to. Our driver couldn’t get his car up the hill so we had to go half way then get a tuk tuk. Not the end of the world but a bit annoying when you have 2 kids and lots of luggage. Also, the pool is in the shade for the afternoon which was a little disappointing

Beautiful view from this hotel. In house good restaurant. Nice swimming pool

Unfortunately, what makes it so attractive- high up on a hill side with magnificent views - it's also a problem. Hard to get transport from. Not impossible, but you must be prepared to wait a whole for a tuk tuk or a car to take you into kandy.