The location was absolutely amazing, any sightseeing location in the city was at a maximum 30-minute walk from the hotel. The rooms were clean and spacious, the bed was very comfortable. The breakfast was also good, there were enough options to choose from. The receptionists were very helpful and kind.

We had booked two rooms, and although one of them was in perfect condition and warm, in the other one, the bathroom floor heating was broken, so the bathroom was really cold. The main room was also not the warmest, but the hotel provided a heater upon request, so that helped the situation.

I stayed at this hotel for 4 nights with my 7-year-old son, and overall, it was a fantastic experience. The location is excellent — just a couple of minutes from bus, tram, and city ferry stops, making it easy to reach museums and the old town on foot. The staff were incredibly friendly and always ready to help. We even received an upgrade from a queen room to a suite with a separate bedroom and living area, which was very convenient. My son could play in one room while I relaxed in the other. The water quality in the taps was great (safe to drink, with strong pressure), and the beds were soft yet adjustable by removing the top layer for a firmer feel. The highlight for me was the feather pillows — it’s a struggle to find good ones globally, and these exceeded my expectations. The room was warm, and the temperature was easy to control. The breakfast, while the same every day, worked well for us. My son enjoyed the meatballs, sausages, cereal, and croissants, and he was happy with the hot chocolate (though it was from powder). I appreciated the Lavazza coffee machine (capsules, but still nice) and the selection of Swedish food items like cod roe spread, pâté, and local bread. Overall, I highly recommend this hotel for its location, helpful staff, comfortable amenities, and authentic breakfast options. Just be mindful of weekend noise if you're a light sleeper!

One minor downside was the presence of a nearby nightclub. We had peaceful nights from Tuesday through Friday, but on Friday night, it felt like trying to sleep in the middle of a dance floor! Thankfully, my son slept through it, but I did have a restless night.

Room was great size and the hotel was in an excellent location so could walk to wharf and musuems.

Some staff members were not helpful. Initially we had very good service but on our last morning we needed to leave at 7.30am and because it was a Sunday breakfast starts at 7.30am. We asked the gril on reception the night before and she said she could give us a breakfast bag with sandwiches. We asked if we could just quickly duck into the dining room seeing as we had paid for breakfast and grab some pastries and she said she would be on in the morning and would make it happen. The morning of our departure she was on but there was also a stern gentleman who would not let us go into the dining room and said you have you breakfast bags. Pretty poor considering we stayed 3 nights and the breakfast bag was so average.

The location of the hotel is amazing, very close to the Östermalmstorg metro station and there are also a lot of stores nearby. It takes around 20 minutes to walk from the hotel to Gamla Stan, which is great. The room was very clean and so was the bathroom, which was also quite spacious. The beds were also very comfortable. Breakfast was included and there was a wide range of options available, including vegan and gluten free. The pastries and bread were always fresh. The staff were also very friendly.

The only issue that we had was that we wanted to turn on the heating at some point, but I think that the control panel settings are the same throughout the hotel, and because we were there in early September I think it was probably still set on summer mode, so we could only turn on the AC and not the heating. It wasn't so cold that this was a big issue, but I think it would be easier if the temperature could be adjusted in each room individually.

Location is superb, for me like a center in the Centre of the city: only few minutes from Nybrohamnen for boat excursions or regular boat commutes (e.g. to ABBA museum on Djurgarden); most museums and attractions are accessible on foot, e.g. Gamla Stan less than 10 minutes away; there are many restaurants in the neighborhood, including Ostermalms Saluhall with excellent varieties of seafood. Breakfast is superb: among others also gravlax salmon, pickled herrings and classic meatballs are on disposal. As well as e.g. pancakes with selections of jams. Great variety of "super vitamin shoots" at breakfast. There is a kettle in the room for coffee and tea and complimentary small bottle of mineral water. :). And refigerator, which is big enough to put your stuff in it as well. AC is self-regulated in (my) room. I recommend to stay here - I will come again. The lift is going to the 5th floor, to the 6th floor you have to use the stairs, which was fine with me.

After my first night the room was not cleaned and there was no refillment of coffee - at the time of my arrival there was only 1 piece of coffee, which I used on my first morning. Luckilly a kind receptionist gave me a piece of coffee for the next morning and organised for the cleaning of my room for the rest of my stay. For me the cleaning is not mainly changing bed linen and towels every day, but taking out the garbage and replacing the offered amenities. I understand the concept of "opt-out" that as a rule a room is cleaned every day, unless you explicitly say there is no need to do so.

The hotel was very conveniently located. Checking in and checking out was a breeze. The staff are very friendly and fluent in Swedish and English. The staff even allowed us to store our baggage at a storage room after checking out as we wanted to explore Stockholm for a couple more hours before leaving the city. The room was spacious and clean. The balcony was nice and had a great view to the street below. A great thing about the bed was that there were electricity sockets on both of the night tables so we could recharge our phones over the night. The breakfast was plentiful and tasty.

This was one of the most expensive hotels I have ever stayed at. But the quality and service of the hotel made up for it. The light switches for the ceiling lights required pressing and turning to operate. The floor of the shower was very slippery when wet, there was danger of slipping. The bed was so soft that our backs curved and were a bit sore in the morning. The bed was supposed to be a double bed but had a space in between. There was a bit of noise from the street at night but it didn't bother us very much. Getting in and out of the hotel requires walking on stairs which is a bit difficult when carrying large baggage.

Excellent service, friendly and helpful beyond what one usually expects. Delightful breakfast. Nice details in room: umbrella (even though it was sunny); complimentary ear plugs; and enough sockets to recharge everything, a rarity in hotels! Also very quiet, essential for me when travelling.

Location is just perfect, close to metro, tram, buses and all the sightseeing in the city centre. Doesn't get much better than that for location. Room size is really good compared to other hotels in the area for similar price. Also, breakfast was really good with good quality food and constantly topped up by excellent staff.

Air conditioner in the room didn't seem to work. It should be either fixed or dismantled. Bed matresses seem to be extremely soft which may be an issue for those who have bsck issues. Room service cleaning quality could be improved.

Perfect location, a stone’s throw away from the old city and close to the island with all the main museums. My room was small, but very nice and it faced the backyard so it was very quiet. There is a Lidl store nearby for your grocery shopping. I also liked the breakfast: it’s a usual selection of ham, cheese, eggs, cereals, yogurt, fresh fruit and pastries, but everything I tried was really good.

There are occasions when there is no one at the reception when you need them, but otherwise there was nothing that I did not like

The hotel was in a great location, very close to the port and around 15 minutes walk from the central train station. The staff were very friendly and helpful and the room was comfortable and designed to a relatively high spec. It also had a set of dumbbells in it hanging on the wall which I have never experienced before. This enabled me to continue with my fitness regime in a highly efficient way, maximising my time. Breakfast was also exceptional, with the mini smoothies being the absolute highlight. I would thoroughly recommend this hotel for anyone visiting Stockholm.

There were no negatives.