Staff were very friendly, especially the lady on reception when I arrived in the evening. Great that there's a tram stop right outside. The breakfast was good, a nice selection to choose from. The room was nice, very comfortable bed. TV was on the small side, but it didn't matter too much. Loved having a coffee machine in my room. Burger king 4 mins down the road, which was handy. But other restaurants around locally. Quiet hotel. Even with the tram stop outside. Also loved the basel mobility ticket with my hotel stay, free travel in the trams etc for the duration of my stay

Wasn't too obvious to spot on the street, the name isn't that obvious to spot. Other than that had a great stay.

The room was small but worked for two people. The water was hot, the towels were clean. Most of the staff were helpful. The tram stops right in front of the hotel and they provide you with a Basel card that pays for your tram rides for the duration of your stay. The neighborhood was quiet.

The floor in our room was raised in places that can be a tripping hazard, especially if you get up in the night and try to get to the bathroom in the dark. They are remodeling the hotel room by room so there is some noise. Breakfast was OK. Cold cuts and bread, eggs, and juice. One member of the staff was very short with the guests, but most of the others were nice.

Lovely staff at the Alfa, answered all our questions. Couldnt have been more helpful and friendly. Excellent service, i cant fault them. Good sized room. Good location with tram link right outside. Great coffee in the restuarant.

Coffee machine in the room didnt work (but staff gave us a kettle, so not so bad). The pillows . . . The hot . . Hot . . . HOT pipes in the bath room!

Nice hotel next to tram stop for access to the city. Arrived late and reception was closed, so simply rang doorbell explained who I was, reception buzzed me in and information pack with room key was waiting for me in a very prominent place just inside. Next morning I simply filled in the necessary paperwork with the receptionist who was very helpful and assured me if there was any questions or help needed I could just ask. As with all previous reviews the public transport (which is fantastic) is free for tourists and I took full advantage of it.

Pillows were a little bit on the soft side for my liking, however I'm confident that had I followed it up with reception they would have found a solution.

Clean, confortable, free parking - all as expected. The hotel is located in front of a tram stop and you get free ticket for public transport for your stay. It takes 10 min by tram to get to the city center.

Nothing in particular except that the room faces a busy road (can be solved by closin the window) and the bed linen was not ironed (wrinkled after washing). Not critical and didn’t ruin my stay.

The staff was very welcoming and helpful, they provided us with a travel card for the public transport that was super convenient to explore the city. the hotel was in an excellent location, with tram station right outside the door. The surroundings were lovely, full of green areas and all amenities. The room was clean, comfortable, and I so enjoyed the coffee machine. We had breakfast during our stay, it was fresh and full of healthy options, which we really appreciated.

None

Great connection to tram. In about 15-20 minutes you are in the middle of the city or can change to all possible trams or get to the main station. Room big enough for a solo traveler, good facilities in the room, nice bed, friendly staff.

Due to it being close to the tram and my room facing the street, sometimes the noise was loud from the busy street. It wasn't often as it is not a city center but occasionally at night or early morning you could hear traffic. Prepare some earplugs to combat the noise :)

Bus stop just outside the hotel. Bus no 3 direct to old town in 10mins. Location is good with Denner n others supermarket within walking distance from the hotel, Thai food n Swiss food nearby too. Free Still n sparkling mineral water everyday. Clean n housekeeper is polite. Only 10mins drive into the Germany border for cheaper food n groceries shopping at Dreiländergalerie shopping mall. Would recommend.

My room was on level 1 facing the main road, noisy, but not an issue the window is closed. Toilet size is small.

Very nice hotel just in the outside skirts of Basel, tram stop is only a few steps away. Our room was tiny, but cosy, comfortably warm, as it was really cold and snowing outside. Both the room and the bathroom were clean, as well as the provided towels. I really liked the smell of their shower gel. We were a bit early with the check in, but the lady at the reception was kind enough to make it sure, we can occupy our room. She also handed us the Basel Card for free public transportation without asking.

You can't beat the location, there is a train stop right in front of the hotel entrance. The staff was very friendly and rooms were always clean. Good size rooms and loved that we had the option of two twin beds since I was traveling with a friend. Bathroom was small but manageable.

They would only allow us to have two towels. We would have loved the option for more. Beware the water pressure is very good, don't turn the shower on all the way!