Next to Geneva train station, perfect location. The room was quiet and very clean. Breakfast was simple but nice price, cheaper than Burger King and have a fantastic view.

(1) The staff at the concierge are nice but they all lack of respect and smiles. I stayed in the hotel for a week and met with different staff and they all had the same board face. (2) The luggage room is also kind of insecure as we are allowed to go in and out to get our own bags. There is no staff to help with the baggage. (3) They are still using the traditional way of handling room keys, with a real key labelled with room number. You go out and handover the key to the concierge but they give the keys to anyone (I suppose) without checking their identity.

Friendly staff. Comfort room. Like the bath room.

Breakfast more variety or changes some of the dishes. I ate the same dishes for 9 days.

Perfect location with Cornavin Central Station just downstairs. The room was quiet, clean, comfortable, huge and perfect to rest but also to work if needed. Views from the breakfast room at 8th floor are fantastic, and the people working there and also cleaning the rooms are efficient and nice.

Maybe breakfast should include more healthy/fit options. Also a few members of the staff at the reception desk lacked some different cultures awareness, but nothing too serious if they take the appropriate training to improve their soft skills on this topic.

Perfect location, access to hotel via Metro Shopping underground (hotel entry at the top of the Metro stairs) so no need to cross busy streets (cars, trams, busses). Close to iconic places (e.g. Cafe de Paris) and easy walk to lakeside areas and places of interest, shopping etc. Room adequate, comfortable 9th floor room nice and quiet and nice views from corridor. Bathroom adequate, practical Not too crowded/busy so lift easily available anytime with no delay

TV too small and no streaming services (e.g. Netflix). Bathroom light shines into bedroom, but only an issue if two persons (bathroom visit during the night might disturb the sleeping guest) There is an entry ramp at front steps but way too steep to be useful for wheelchair or wheeled luggage without assistance. Shame there is no bar area on ground floor for refreshments

Very nice location. Just rigt beside the train station and walking distance to the bus station and the city center. And eventhpugh its very near to the trainstation, you dont hear any noise. The soundproofing seems to be very good as well. The room and bathroom are very spacious. The breakfast area is located at the top floor with panoramic view.

Seems like the air condition was already off specially on our second day when it became cold outside. It was indicated though beside the thermostat that during cold season the air conditioning will be off.. probably because its centralized and need to switch into heaters instead.

Excellent location, 2 min to trains, central, walking distance to Lac Léman, transport hub to any place in Geneva, free transport card from the hotel. Excellent, helpful staff. Good breakfast with the super city view. Spacious room, nice bathroom design, a bathtub, not a shower, a fridge and tea/coffee in the room.

The furniture a bit shabby, air conditioning on mid and high levels somewhat noisy, our room was facing railways and though it was the upper floor and good glass insulation one could still hear the trains. The famous clock not working :(

This hotel is very convenient for the train station, which is just a few steps away. The room was clean and had nearly everything we needed for a one night stay.

The one thing we did miss, being Brits, was milk for a cup of tea. The creamer sachets weren’t our preferred option.

Location was absolutle perfect for us. We had an early flight to catch so being right next to the station was amazing. The staff at the front desk were excellent and very helpful indeed. We mentioned we needed to buy power adapters and they lent us some. They were very friendly - it was an enjoyable check-in experience.

We couldn't work out the heating controls in the room. We could have asked reception, but after a day of travel we were very tired and just wanted to sleep. The room was very warm and we wanted it a little cooler.

Location good. Right next to Regional Train Station Geneve and local metro train station Cornavin. Easy 10 min walk to lake and 7 min direct tram to UN sight. We had a triple and there was plenty of room for our luggage. Small fridge. Large bathroom and separate sink area. Good pillows. Nice lobby. Parked car outside hotel to unload bags then parked across at adjacent car park. Helpful reception staff for directions. Also we sent to large boxes to the hotel from Australia in advance and they looked after them for 2 wks.

The room was warm Air con on and blowing but just fan, no real cold air. Hallways were hotter, but lobby cool. They said nothing they could do to reduce temp. They gave us another portable fan, but it stopped working after 15 min. This was our main issue.

The location was excellent as we arrived by train, and this hotel was a mere two minute walk. It made it very easy to transport our heavy luggage with its proximity. We also used the train to go to the airport, so once again, we couldn't have been in a better location. The breakfast room was beautiful and the staff warm and welcoming.

The bathroom shower was a tub, and a bit tricky to climb in and out of, with one time feeling like I was about to fall. I would say it definitely needs some updating. Our room faced the train station, so it was loud and there were unfortunately some homeless people yelling throughout the course of one of the nights.