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+1-833-728-2041898 reviews
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$120Balmstr. 3 , Luzern, 6045, Switzerland
Reservations:
+1-833-728-2041898 reviews
1/62
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Bar
Sun deck
Tour desk
Welcome to Hotel Balm, a charming 3-star hotel located in the beautiful city of Luzern, Switzerland. Situated just 2.9mi from the city center, Hotel Balm offers a peaceful retreat while still being close to all the attractions and activities Luzern has to offer. With 898 reviews from satisfied guests, you can trust that your stay at Hotel Balm will be a memorable one.
The hotel offers a range of amenities to ensure your comfort and enjoyment during your stay. Start your day off right with a delicious breakfast, included in the minimum price of $120. Take a refreshing dip in the outdoor swimming pool, or relax on the sun deck and terrace. The hotel also features a bar, restaurant, and room service for your dining convenience. For those traveling with pets, Hotel Balm is pet-friendly, with some extra charges applicable.
In addition to its convenient location and excellent amenities, Hotel Balm provides a range of other services to enhance your stay. From private parking and free wifi to a golf course and kids' meals, the hotel has everything you need for a relaxing and enjoyable stay. The friendly staff are always on hand to assist with any needs or questions you may have, and the comfortable, non-smoking rooms with private bathrooms ensure a restful night's sleep. So why wait? Book your stay at Hotel Balm today and experience the best of Luzern!
After a day of exploring the beautiful city of Luzern, why not take a refreshing dip in our seasonal outdoor pool? The pool at Hotel Balm is the perfect spot to unwind and soak up the sun. Lounge on the comfortable sun deck or terrace, and enjoy a cocktail from our bar while you take in the stunning views of the surrounding area. Whether you want to relax or cool off after a long day of sightseeing, our pool area is the ideal place to do it.
When it comes to dining options, Hotel Balm has you covered. Our on-site restaurants offer a range of delicious cuisines to suit every palate. For an elegant dining experience, head to La Pistache, our modern French and seafood restaurant. Indulge in delectable dishes made with fresh, local ingredients, and savor the flavors of the region. If you're looking for a more casual dining option, our Bistro restaurant is perfect for families. With a modern ambiance and a menu featuring European classics, there's something for everyone to enjoy. Room service is also available for those who prefer to dine in the comfort of their own room.
At Hotel Balm, we understand the importance of convenience. That's why we offer a variety of payment options to suit your needs. Whether you prefer to pay with cash or credit card, we accept American Express, Mastercard, Diners Club, Visa, Maestro, and EC-Card. We want to ensure that your stay is as hassle-free as possible, so you can focus on creating lasting memories during your time in Luzern.
With its peaceful location, excellent amenities, and range of services, Hotel Balm truly has everything you need for an unforgettable stay. From the moment you arrive, our friendly staff will be on hand to assist you with any needs or questions you may have. And when it's time to relax, our comfortable, non-smoking rooms with private bathrooms provide the perfect retreat. So why wait? Book your stay at Hotel Balm today and experience the best that Luzern has to offer.
Closest airports
Zurich Airport
29.6miBern Airport
42.1miEuroAirport Basel–Mulhouse–Freiburg
54.5miRestaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Non-smoking rooms
Playground
Garden
Bathtub
Free toiletries
Show 5 photos
Economy
Flat-screen TV
+
More details
8.7
898 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇺
Debbie
9.1
June 2023
Friendly, family run hotel. Lovely location with mountain views, away from touristy parts. Parking included and easy to get to the city by bus. Good restaurant onsite.
Note there’s no fridge or air conditioning but the tap water is drinkable and cold and windows can be left open.
🇦🇺
Broc
9.1
August 2023
The view from the room was great, could see the mountains across the lake. The on-site restaurant was AMAZING. The BEST food I have ever had, and compared to Swiss prices, very reasonably priced. Pool on site, and bus stop out the front which was free with the included Lucerne travel card. Also free parking out the front is great if you have a car. Fuel stations across the road too. The restaurant though… if you can book in to the restaurant for the fixed price menu or “Half Card?” I think they called it? 59 CHF for a 3 course + apertif of absolute quality food, you simply cannot beat
Unfortunately it didn’t have air conditioning and we were there during one of Europe’s hottest heatwaves on record. They did have a small fan though, which we moved towards the beds and did the job
🇺🇸
Molly
10
July 2023
The hotel was so convenient to Lucerne and the surrounding area! We really appreciated the Luzern tourist card that came with our stay that gave us many discounts & free! city bus fare anywhere in Zone 10 (and free WiFi) for the 10 days we were there. The city bus stop is directly in front of the hotel! It was so easy & convenient to get anywhere! It was so nice & quiet, away from the city at night. THE BREAKFAST WAS AMAZING!!! It was the best breakfast I have had anywhere in the world, in my 50 years of travel to many continents. The pool was wonderful, you swim with a view of the alps. Staff were all very friendly and helpful. They kindly conversed with me in English as I don’t know German. The local, Coop grocery store is just a few, small blocks away on foot or by bus. I’m so glad we stayed here, could not have asked for a better location! I’ll never forget our lovely breakfasts on the outdoor terrace. We also enjoyed walking through local neighborhoods on the lake from here. We also hosted local family for drinks on the terrace here at night.
Did wish for a kettle in the room for instant coffee or tea in the room, but that is the only suggestion.
🇮🇳
Kartik
9.1
June 2023
Nice, clean and lovely if you have kids. They have a pool and huge lawn for kids to play, run about or laze around. Right on the banks of Lake Lucerne. But note this property is not in downtown, 15-20 minutes from main station. That's ok with good public transportation. We loved our quiet mornings & evenings after long day doing things in & around Lucerne. Hotel does not have an elevator so note that if you are elderly & have climbing issues. Overall nice and pleasant stay.
Dinner options are not much in the in-house hotel. Even around hotel not many options. So do take note of that. Monday & Tuesday restaurant is closed. Generally have your dinner before you come back to the hotel.
🇦🇺
Christine
10
April 2023
The room was very spacious, bed was a comfy medium feel, and the room had a lovely outlook of the mountains/lake. We really enjoyed our stay as it was comfortable and warm. Service was friendly and they even brought our luggage to our room for us so it was ready for when we got back after our first day of exploring. Breakfast had a range of food that included breads, fruits, meats, cheese, cereals, bircher muslie, and freshly made eggs and coffee each morning. The bus stop is literally across the road and bus #24 takes you straight into Lucerne.
One minor improvement would be to provide a toaster for guests to use during breakfast service. I’m sure the staff would have one out the back and probably would have toasted bread for us had we asked. And extra pillow options in the room would be nice.
🇮🇳
Vismay
10
May 2023
Our overall experience with the property was very pleasant. Location was very good as the bus stop was right next to it. The property was really clean and hygenic. It had beautiful and huge lawn which had pet animals.
Breakfast was decent although it could have more variety which would serve foreigners as well. We were charged 6 CHFs for drinking water which was unexpected and disappointing. We were expecting better room service with the price we paid.
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Kirsten
10
September 2023
Beautiful accommodation with scenic mountain and lake views The staff were all so welcoming and friendly Animal enclosure in manicured gardens including ponies, goat and rabbits Wonderful deck area with views and bar available Most magnificent restaurant onsite with excellent guest offer ( 3 course meal for $59 pp) Bus stop (bus 24) to and from Lucerne right outside the hotel The most scrumptious breakfast with lots of variety Fan available and opening windows Highly recommended
N/A amazing hotel thank you
🇸🇬
Yanhong
10
September 2023
The people there are just too friendly and nice, super accommodating. Room was ready when we arrived at noon, appreciated it lots! Everything just so clean, great breakfast with bread and spread, tea. Eggs. Fruits, yoghurt and cold cuts. The room feels like it’s newly renovated? It doesn’t feels like family run hotel at all, I see their effort in modernizing their hotel.
Nothing much. Just that there is no air condition, though a fan is provided which works great for September season.
🇬🇧
Parita
8.2
August 2022
The location was good, got nice views but bit of a walk to the lake. There was a bus stop right outside the hotel which was very convenient to get to places, they provide Lucerne travel pass which was handy as you can travel within zone 10 and get a discount for attractions. Lots of restaurants, few cafes and big COOP about 8 mins walk which was great too to busy reasonably priced food and snacks. The rooms were spacious and comfortable...breakfast was basic..
In the room, there was no coffee / tea self service, the rooms were being cleaned but not fully as all our used glasses were left without being cleaned, the floor and left dusty from the day before. We had a 2 year old child who usually sleeps with parents but they had to upgrade us to a quadruple room and even though they said we would pay for the other room, I still felt I was charged more than the room I paid via blackberry bookings. For what we paid, I feel I would have been better to stay somewhere else where there were a bit more basic facilities.
🇺🇸
Globetrot21
8.2
September 2023
Breakfast was great and had a lot of variety, the overall hotel quality and staff were very nice and professional. The pool was really nice and enjoyable. Very close to Lucerne on a easy bus.
- It was unusually hot in Lucerne at the time - the room was very hot. The hotel had no air conditioning, and could only provide a fan in the room. - The hotel photo's show the view of the lake, but you can't really see it from the breakfast/dinner restaurant
Attractions
Hofkirche
2.7miCulture and Congress Centre (KKL)
2.7miLion Monument (Löwendenkmal)
2.9miLucerne Jesuit Church (Jesuitenkirche Luzern)
3miMount Rigi
5.5miEngelberg Monastery (Kloster Engelberg)
15.6miTitlis Cliff Walk
15.8miZurich Chinese Garden (Chinagarten)
23.1miAare Gorge
23.5miFraumünster Church
23.9miLimmatquai
23.9miParadeplatz (Parade Square)
24.2miMatterhorn
24.5miLake Brienz (Brienzersee)
25.4miFirst Cliff Walk
30.5miAttractions
Hofkirche
2.7miCulture and Congress Centre (KKL)
2.7miLion Monument (Löwendenkmal)
2.9miLucerne Jesuit Church (Jesuitenkirche Luzern)
3miMount Rigi
5.5miEngelberg Monastery (Kloster Engelberg)
15.6miTitlis Cliff Walk
15.8miZurich Chinese Garden (Chinagarten)
23.1miAare Gorge
23.5miFraumünster Church
23.9miLimmatquai
23.9miParadeplatz (Parade Square)
24.2miMatterhorn
24.5miLake Brienz (Brienzersee)
25.4miFirst Cliff Walk
30.5miAirports
Zurich Airport
29.6miBern Airport
42.1miEuroAirport Basel–Mulhouse–Freiburg
54.5miLa Pistache
Cuisines
Ambiances
Bistro
Cuisines
Ambiances
Location
Availability
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Non-smoking rooms
Playground
Garden
Bathtub
Free toiletries
Accessibility
Upper floors accessible by stairs only
Activities
Golf course
Hiking
Ping-pong
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Entertainment & Family Services
Board games/Puzzles
Playground
Food & Drink
Bar
Fruit
Kids' meals
Packed lunches
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Front Desk Services
Baggage storage
Express check-in/out
Private check-in/out
Tour desk
General
Convenience store on site
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic room available
Non-smoking rooms
Pet Friendly
Room service
Internet
Free wifi
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fan
Socket near the bed
Sofa bed
Safety & security
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Outdoor swimming pool
Transportation
Public transit tickets
From 15:00
Until 22:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 11:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
Cot upon request
bed.cribPrice
2+ years
Extra bed upon request
$55 per person per day
The price in CHF has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
American Express,
Mastercard,
Diners Club,
Visa,
Maestro,
Cash only,
EC-Card
This property accepts cash.
Are pets permitted at Hotel Balm?
Yes, you can stay with your pet at Hotel Balm. They allow pets, although there may be charges associated with bringing your furry friend along.
At what times are check-in and check-out at Hotel Balm?
Should you choose to stay at Hotel Balm, the doors are open for check-in between 03:00 PM and 10:00 PM. Kindly check out by 11:00 AM.
Is there parking at Hotel Balm?
Yes, Hotel Balm provides free private on-site parking and no reservation is required.
What are the rates at Hotel Balm?
At Hotel Balm, you can find rates starting from $120. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.
What are the room types available at Hotel Balm?
Hotel Balm offers a variety of room types including Single, Triple, Quadruple, Economy Double, and Double rooms. Smoking is not allowed in any of the rooms. The Single Room accommodates 1 adult with 1 Twin bed, while the Triple and Quadruple Rooms accommodate 3 and 4 adults respectively, with 1 King size bed and a Sofa Bed. The Economy Double and Double rooms both accommodate 2 adults, with the Economy Double offering a Double bed and the Double room offering a King size bed.
How can guests spend their time at Hotel Balm?
At Hotel Balm, guests can enjoy their time by indulging in various leisure amenities. They can take a dip in the outdoor swimming pool or soak up the sun on the sun deck. For those who prefer to stay active, the hotel offers activities like hiking and ping-pong. Families traveling with children can make use of the playground and enjoy board games and puzzles together.
When it comes to dining options, guests have a choice between two on-site restaurants. La Pistache offers a modern ambiance with a variety of cuisines including French, seafood, local, and European. Bistro, on the other hand, provides a family-friendly modern atmosphere along with European cuisine.
To cool off and relax, guests can head to the outdoor pool which is available seasonally. With these amenities, guests at Hotel Balm can have a pleasurable and enjoyable stay.
Does Hotel Balm feature a pool area?
Hotel Balm has one pool available, but it is only open during specific seasons. The pool is located outdoors.
Are there restaurants located within Hotel Balm?
Yes, Hotel Balm has two restaurants on site. The first one is called La Pistache and it offers a modern ambiance with French, Seafood, Local, and European cuisines. The second restaurant is called Bistro and it has a family-friendly and modern ambiance with European cuisine.
Can I use my credit card at Hotel Balm?
Yes, you can use your credit card at Hotel Balm. They accept American Express, Mastercard, Diners Club, Visa, Maestro, and EC-Card. Additionally, cash payments are also accepted.
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