It felt like we were the only guests, it was super quiet. The room was huge with everything we needed. It even has a balcony. We chose this hotel because of its location: the proximity to the Swiss Transport Museum is just a few minutes of walking. The lake promenade is very close too.

Great location for transport museum and also not far at all to get back into the town for sightseeing. The beds were comfortable and it was lovely to have a little balcony to get some fresh air. We had plenty of towels and bedding.

Shower floods the bathroom floor as the curtain doesn't hang to the ground. There's little noise damping between the bathroom and bedroom. There's no kettle in the bathroom and the only option for hot water is to use the vending machine at reception and that costs 4.50CHF per cup - more than £4 GBP.

The staff was super helpful. You will be charged only 10 FR for 24 hours parking if you request that at the reception desk. (You can park first then ask reception to modify the parking ticket) Thanks the gentleman in reception desk who helped me to operate the machine. Thank you! The room is big and clean. The location is great, multiple buses available to city center in less than 10 minutes. There is a Migro super market right in front of the hotel (not open in public holidays and Sundays, lol).

No elevator. From the pictures in booking I though this hotel "should" have an elevator but I was wrong. This hotel is renovated from a church so it doesn't have an elevator. If you have large and heavy luggages it will be a headache...

The location is good, the bus arrives 20 meters from the entrance. Hotel is close to the beach and harbor Lido, looks very nice! Unfortunately, I found out about the beach too late and did not get to relax on the beach. There is a mall across the road, which provides lots of conveniences. Reception is available until 6 pm, so we tried very hard to make it there, and then we find out that actually it will be fine if we arrive at night. The door key will be left on the reception desk if arrive after 6 pm. Would be nicer to know earlier. Our room is the last one on the corridor, very quiet indeed, however, the wifi is not ideal. I had to stay in the corridor to use the internet.

Wifi.

The place was amazing. Its next to Migros, Transport museum (which is a must see day event for children) and is only 10mins away from the city.Room is cleaned daily and bottle of water placed during hot days.

The shower situation is not the best. Very easy for the water to come out of the shower area. Otherwise it is fine. There is not ceiling lights in the main room. But this is fixed as they have place numerous bed lamps.

The staff were great, the location is great, there is a bus stop front of the place, bus 8, 6, 24, 14... running around the clock , about 12 min to the main station. Migros is also in front of the place and a short walk to the lake. You need to pay for breakfast, which is affordable and very convenient. The rooms are simple, mine didn't have TV, but it doesn't matter since you are only there to sleep. most of the time you are out.

Very Clean, not luxurious but clearly a place that is taken care of with a lot of love. I had not booked breakfast but when I saw the cute breakfast room and the beautifully set up buffet I happily booked it then because nowhere else in Lucerne would you get a breakfast buffet with choices for that Price I assume.

It did not look like the room would have been accesible for someone with limited mobility who cannot walk stairs but maybe I just did not see the path and there are potentially other rooms for people with limited mobility.

Great value. Good location and hotel give us the bus ticket so we can travel around the city.

The power was off one time and by then when we try to find staff in hotel there was no one. Called emergency phone number it took him long time to get someone drove to hotel to help fixing the issue. That basically disturb our travel plan for the day as we need to stay there and wait for that person to come and find us.

Spacious, clean and well maintained room with all amenities. Staff was polite and helpful. Other facilities like fitness centre was an added bonus. There are opportunities for socialising and attending other events at the property. Bed and mattress were comfortable and bus stop was just a minute walk from the property. We were only there for a night and would definitely book again if in the area. Thanks

Room was compact but very clean, nice bed, hotel is well built internally, huge reception area, great location (around 3km from Lucerne railway and bus station) with bus stop 100 metres from the hotel. Staff was very friendly and polite.

Hotel could have provided more facilities like an electric kettle, cups, tea/sugar/cream sachets in the room, for guests to make tea.