This is a wonderful privately owned and operated hotel. It makes a change from the sameness of the multiples. Waiters are in white jackets and bows with excellent customer service. The location itself is a little village in its own right up a steep hill overlooking Montreux and the lake. The view in the morning is the most magnificent view I have ever had while enjoying breakfast. Staff are friendly, especially Jasmine, on reception. This hotel represents old world values in the best possible sense.

Maybe the bathroom in my room could do with a bit of a refurbishment. It's a bit old-fashioned - and not in a particularly good way.

Warm initial reception, both by the front desk and the porter who showed us our room. We loved the period furniture in the room and attention to detail with bathroom towels etc and toiletries; the small food snack provided; the embossed writing paper; the Victorian heaters in cast iron; the lift which worked quickly; the beautiful gardens; the chance to eat breakfast outside; the opportunity to use the sauna and jacuzzi privately; the incredible breakfast spread; the extensive collection of art and objects of art the hotel displayed. The kindness of the hotel owner’s wife, who let us have one of the hotel’s clothes hangers with the hotel name upon it as a momento of the stay.

The view, from one of the side rooms, was not especially impressive, but then, we did pay proportionately less for it.

The location was perfect. The views are absolutely stunning - really breathtaking. The grounds and garden are beautifully maintained, friendly staff. Also handy to be given a voucher for free local transport and discount on local attractions. The hotel is only a few minutes walk away from Glion station but they very kindly arranged to pick us up and take us back (very handy with the luggage)

Very dated bathroom, no air conditioning and breakfast was a somewhat disappointing (in terms of choice and service). It is a lovely building but the overall decor is an assault to the senses - feels more like a dated, over the top museum than a classy or traditional hotel. The art, ornaments, furniture are excessive so it makes it difficult to notice and appreciate individual pieces.

The hotel has an amazing location above the lake. The view is lovely. The grounds are wonderful, with beautifully kept plantings. We hosted our family for a dinner on the terrace, and it could not have been more wonderful. The food was great, the staff were attentive, and the view was truly beautiful. The breakfasts were also held on the same terrace and were absolutely delicious. Our room was spacious and very comfortable and had a wonderful view as well. I was thrilled to have a bathtub, as I had been missing them on our trip. I also loved the attentiveness of the staff with the turn down service and so forth. We really loved staying here; it is one of our favorite memories of a rather long Switzerland trip!

Everything was great; we were not unhappy with anything.

A magnificent, characterful, nineteenth-century hotel in an excellent state of preservation standing 2500ft above Montreux with correspondingly wonderful views across the lake. Excellent outdoor pool. Lovely period bar and restaurant, the outdoor section of the latter allowing full appreciation of the view while dining. Lovely (if correspondingly expensive) meals.

My comfortable room was beautifully decorated but the tiny ensuite bathroom (clearly carved out of the original room) was more suited to a two-star hotel than four. I could forgive this in the context but in any other circumstances would have regarded this as a major complaint. Tea and coffee-making facilities in the room would have been appreciated.

Everything about our stay was exceptional. The staff was so helpful and accommodating and our room was spectacular - so spacious with two bathrooms and a sitting area. We spent so much time on our balcony overlooking Lake Geneva and almost didn't want to go sightseeing because it was so relaxing and beautiful. Bonus - the sunsets both nights were absolutely amazing!

We drove our own car and the drive up is not for the weak of heart! Very tight turns with blind spots, so be very careful! Once we got to the property, parking was very limited but I suppose it was due to bad timing on our part as it was a Friday afternoon and the restaurant was booming. Later in the day I was able to move my car and find a great parking spot.

Everything went well. I came to the graduation ceremony of my son and really enjoyed staying in the hotel. Service was good and atmosphere was like in the days of Queen Victoria. Very useful and convenient that the hotel has their own parking.

The pricing was rather on a high side and the hotel kitchen got closed till 17:00 like everything in Switzerland, though such level of the hotel should operate in my opinion 24/7. But I got recommended with a very nice Italian restaurant/cafeteria called “Gzhovanni” with very delicious food, in particular, spaghetti and minestrone soup, and which was open 11:00-22:00. it have been literary around the corner, just about 150 m from the Hotel on the right side and is highly recommended))

Hotel Victoria is an absolute gem. You wake up to breathtaking waterfront views over Lake Geneva and the Alps every morning. The hotel staff is the absolute best. As someone with celiac disease, I was really moved by the staff's careful attention to my dietary requirements. The restaurant went above and beyond to ensure safe, gluten-free dining options for me without compromising on taste or presentation. I couldn't have asked for a better stay.

Hotel typical of its 19th century epoch, but well renovated and updated. Perched high above the lake . A lot of charm, elegance, and atmospheric ambiance, decorated with lots of art. Our room, in a corner on the upper floor had fantastic views over the lake and the mountains. Furnished with original furniture and pieces of art. The bathroom retained a Victorian look whilst discretely incorporating modern plumbing. Wifi works well. Our stay was too short to enjoy the pool the beautiful and the manicured grounds. Reception manager was very welcoming and helpful. Generally, experienced and professional management, well trained staff. Parking (free) available in front of the hotel, safe and convenient. The hotel is accessible by public transport but is set away from the busy town centre. Lunch in the restaurant, in the beautiful verandah overlooking the lake, was excellent. The fixed menu was creative, well executed, and very good value. Breakfast (included in the room price) was excellent, with very good fresh products.

Had to fault, if you like the vintage "Victorian" decor.

It was an absolutely stunning hotel with so much character. They had prepared a bed for my children in the room which was great! The food was unbelievable but be warned the restaurant at the hotel is very very nice lol. My husband brought down the class a level when he went with my daughter to get dinner for us and he had a collard shirt and nice jeans lol!

Limited food options around or at least was not obvious choices.