On the positive side Beautiful decor and lobby Great food Wonderful spa Best breakfast buffet I’ve ever seen (I came back here literally for that this time) Ski room is well stocked and quick

For about 1,400.- we got a pretty small room (to small to open bags in) and no unpacking service offered (which usually we don’t bother with but when the room is so small..) Pick up was late by half an hour… Was charged for a rolls Royce but got a minivan… Ski room doesn’t have any lockers at all… Not a feeling of closeness with anyone there really, though maybe cos I only stayed one night.

We were kindly upgraded to a beautiful room overlooking the lake. it was spectacular. everything at badrutts palace exceeded our expectations. for example, the service at breakfast was exceptional- very attentive and food was excellent; concerige was very helpful work hiking trails to do and he organised complimentary rides to and from hiking spots; we were able to use complimentary electric bikes; the housekeeping service was exceptional- clothes were folded up, and very fast and efficient. Brilliant hospitality. we will definitely be back.

nothing.

We absolutely loved everything about our stay. The staff are very nice and super helpful, from the front desk, concierge, wait staff, and housekeeping. Our room was a nice size, with a spectacular view and large bathroom. The breakfast was great, as was our afternoon tea on the terrace, and our dinner in the bar. And the location is perfect. We can't wait to come back!

There wasn't anything we didn't like.

Location in the centre, amazing view of the lake, unique Christmas decoration, polite and attentive staff, clea and wonderful wellness center.

Everything was perfect! 💯

This hotel far exceeds expectations. The staff is attentive and will make sure you have everything you need to enjoy your stay. The location is also great, with incredible views of the Lake. We enjoyed this top-rate hotel, their services and the friendly atmosphere the staff creates. Other pluses were: breakfast, the indoor/outdoor pool and the spa. We will definitely return.

Everything is more beautiful than anything, as if you are in your own home, as if the staff are the owners of the place because of their concern for the hotel guests. Something beautiful and wonderful. I was very happy. I loved the place and I loved the hotel. And I have a plan to buy the hotel and its facilities

Everything perfect as always! no drop in standards whatsoever. A classic for St. Moritz! Ideal for skiers as everything is thought-through to maximize efficiency to get on the slopes and make the most of one's stay. Will definitely stay again.

Nothing

to start, the staff at this hotel is nothing but kind and courteous. anyone i spoke with was sweet and helpful. the hotel itself is beautiful with lots of great amenities (like the pool and spa area!). the bed in the room was so comfortable, and the breakfast was fantastic (they have both buffet and a la carte options). would love to stay here again.

Everything was exceptional from the staff to the facilities, but if I had to choose one thing that stood out, it was an amazing breakfast with a panoramic view.

Price was a bit high, but worth it!

Fantastic breakfast, great location, stellar staff service (quite rare in a post-Covid world..). Arrived without any ski gear and the concierges went out of their way to help me find my outfits. Also all of the hotel restaurants are delicious and there's an option for every taste. Will definitely come back!