The staff are really helpful and everything just worked. The design of the room was well considered and made with quality materials. For some reason, we had a free upgrade to a wonderful room with a big seating area, huge walk in wardrobe, lovely bathroom and comfy bed. In the evening, housekeeping come round and literally turn your pillows into alps and put chocolate Toberlones on the foothills. Breakfast was excellent in their well furnished restaurant and the sky bar had great views and looked really cool, though we did not have the time to hang out there. From our room, we could see snow-capped mountains in the distance between the buildings.

Some of the pictures in the restaurant were bad commercial art in big gold frames. But that was the only mis-step.

Overall a nice place to stay. I got to spend time there only for few hours, but the room was nice - a huge, luxurious bed, clean and functional bathroom. The sky bar was worth visiting and had a great view over the village. The location was spot on. The staff was professional and friendly, though at times a bit distant. Free shuttle service to/from the trainstation was a big plus.

The building is old and personally I think some places and functions could use some updating. Minor things like worn down door handles and creaking floor on a lobby etc. The locking mechanism on the room doors was odd and could use some modernizising. But overall just minor things mainly related to the age of the building.

The staff was amazing, even interacting with them days before my checkin. Upon arrival, they were amazing as well, offering a beverage on my check-in. A free room upgrade for both of my reserved rooms was provided. When arriving at the room, I was blown away at the quality of the fit and finish. The room looked like it was freshly remodeled, without the slightest sign of wear visible on the finished woodworking. I was amazed.

I didn’t have any problems, but my wife thought the tub access could have used access handles to aid entry and exit as the tub is very deep.

Location was good for shopping, eating and bars and for the train to the mountain top. The hotel provided a travel pass which meant the mountain trip and buses were free...a great bonus. Staff were friendly and the sky bar is great to have drinks, snacks and relax. Our room was spacious and had a great view of the lake. We were welcomed with a glass of prosecco. We were picked up with a free transfer to the hotel from the Station and return at the end of the visit

Breakfast could have been better. A better range of cereal and fruit would be good but it was fine

Our first trip after so long, to celebrate our wedding anniversary. Love the hospitality (& the kind staff gave us an upgrade :)) , thé nice decor & welcome drink with Prosecco / champagne. Overall a very nice hotel

the room was noisy (from outside the hotel ) , and we were woken up 3-4 times throughout the night. (The ear plug provided were a little too hard

The hotel is centrally located in the sightseeing and shopping area and is only minutes on foot via the escalator from the train station. It was fully renovated with all modern conveniences. The room was spacious, with comfortable temperature. The bed was wide and comfortable and the bathroom was good. The breakfast was good to different tastes and diets. The reception was very helpful and resolved my problem with the room guaranty deposit, when my credit card refused to work.

My stay was short but great! I have no comments, what should be improved..

Personalised welcome and support during stay. Excellent location close to waterfront and bus to reach trains, funicular and cable cars. Very comfortable room, access to spa. Sky bar great views. Close to many dining options. Valet parking service excellent as were majority of staff. Vouchers to use buses, trains and cable cars.

Expensive but that’s St. Moritz!

Staff were professional and friendly. Although we were group of families with children they respect us and never complaint about the noise and other things. I thank them for their patients and super cooperation. The hotel is clean and the beds were comfortable and location is excellent. I strongly recommend this hotel when anyone visit St. Moritz.

I liked everything.

Amazing service from pickup at the train station to shuttle service back after checkout! The front-desk team were all friendly and engaging. Thank you for the surprise upgrade ☺️

Nothing. I didn’t get to use the spa which had a nice overlooking view but that’s coz we didn’t stay longer. I will next time ☺️

The location is great! Well located in the center. The breakfast was excellent, the room was big enough for family of 3 and the staff was so nice and welcoming. The hotel shuttle was on time and comfortable. I loved the art!