I liked the location, and the hotel services via the concierge are really updated hospitality - they sorted out cash payments (for the affiliated airport van), and I also appreciate the Kunsthaus discount card! The hotel is so cute with art all around, and they really made an effort to talk about the hotel's history as a bed and breakfast from the past.

It's an old building, so the walls are quite thin - I hear my neighbours on the side and the room above. So bring ear plugs if you're a light sleeper! But everything else is so cozy and picturesque. My room overlooks a courtyard, the bed is comfortable.

Perfect location right in the middle of everything. Easy walk to the bus and train station. It is impossible to get lost with all the clock and bell towers. The breakfast was exceptional. Absolutely the best stay. The hotel staff arranged the tours to Interlaken and Grindelwald for me. They also arranged airport transport. I loved this hotel.

All was excellent. I have nothing negative to say.

Charming. Darling historic area. Super clean. Great restaurant - get a reservation, it's super popular. Helpful, polite staff. Easy walk to so many great sites. I would stay there again.

There was a very noisy bar nearby that had young people outside on the side street just down from our room. They were very noisy until at least 4 in the morning. That's when we left for the airport. I would recommend booking a room facing the front of the building, on the restaurant side.

This is our second time staying at the Hotel Adler in Zurich. In our 11 years since our previous visit, they have done a remodel which was absolutely wonderful. Our room was very comfortable, immaculately clean, and beautifully decorated with full wall paintings of local points in the city. Our rom had a sitting area, which gave us lots of room for our family to get together. It overlooked a quiet square and felt very private. The location is spectacular! It was an easy walk from the train station --- and was in the middle of many old town locations. The breakfast has many selections and was placed in the hotel's restaurant downstairs. The restaurant in the building had wonderful fondues and raclette - and staying at the hotel, it was easy to make reservations for the restaurant. The hotel provided free waters and sodas in the lounge at all times - a thoughtful gift from the hotel. The staff were very friendly and helpful - especially Bouke at the front desk. We had the ability to book a driver through the front desk as well for our drive to the airport. We thoroughly enjoyed our stay at the Hotel Adler.

There was no concern at all about this hotel.

The Hotel Adler is in a convenient location to the main train station and is situated right in the old town Zurich. It is close to the river, lake, and popular sights in Zurich. The hotel included rooms recently renovated in 2024. Beds were comfortable- and bathrooms very clean and well outfitted. Some of their complimentary services included still and sparkling water and Coca Cola available to hotel guests, water in the room, cloth travel bags, and slippers. They also have a discount to the Kunsthaus Museum. They have postal stamps for sale and posted the mail for us. Their enormously popular fondue/raclette restaurant Chuchi is convenient and hotel guests can make reservations. They had transportation services to the airport - and arranged the service for us. Their breakfast buffet had some selection of foods, but could be expanded. The staff were very friendly and helpful. They had a secure room for putting luggage there after check-out.

Encourage you to have a wider variety at breakfast

The hotel is in very central location and there are many restaurants nearby. The staff were very friendly and helpful. The hotel provided the drinking water one bottle a day and also in the common room throughout the stay. The room I stayed included the slippers which was a bonus. The bed and the pillows were very comfortable. The breakfast was good enough to fill up the stomach to start the day. Swiss Chuchi, the restaurant in the hotel, is one of the popular restaurants in Zurich. The food was very delicious.

Disliked · The only thing I can think of is lacking the ramp to go to the hotel entrance. In my case, the reception staff saw me struggling to lift the luggage in the short stairway (because of my hand injury) and rushed to the door to assist me.

The location of the hotel is amazing! Very walkable to a lot of the main areas and all throughout old town. Also easy to hop on public transport. The staff was very friendly and helpful. The hotel is simple but clean and nice and a great value for the price! Amazing restaurants surround you, and the restaurant in the hotel is one of the most famous fondue restaurants in the city. There was a long line out of the restaurant to get in both nights we were there, but as guests of the hotel, you get a guaranteed reservation and a separate entrance.

The cleaning solution they use in the lobby and halls has a strong odor that we didn't like but, the room smelled fine so it was not a big deal at all.

friendly and professional staff, room was a perfect size and had everything i needed. comfy bed. really good location and being a solo traveller i felt very safe. didn’t get to try out the restaurant as it was fully booked which disappointed me as i’ve been told it’s amazing!

the only thing i would say is that due to the busy location and the restaurant downstairs as i was on the first floor it could get a bit noisy. didn’t bother me at all but something to consider if you’re a light sleeper

We were very glad we chose the Hotel Adler for our stay in Zurich. Our stay was perfect and we highly recommend this location for many reasons. The hotel staff was wonderful, most professional, welcoming and fluent in English. The hotel is spotless throughout. We are quite particular about beds and they were perfect in every way. The bed is actually 2 twin beds put together to form a king with mattresses which give perfect support, neither too soft or too firm, the pillows had comfortable amount of loft, not too dense or flat and the sheets were wonderful as well. The room was a nice size with a comfortable chair next to the bed and window, and a wooden arm chair at the counter. There are lovely city vista murals throughout the hotel and on one wall of our room. The bathroom was a good size and had a nice sized tub/shower. The closet area was sufficient and extra blankets were available. A lovely good sized window was next to the bed -great for fresh and views of the city streets below. The restaurant downstairs is ranked in the top 50 of over 1,700 in Zurich on TripAdvisor with delicious food and excellent service. On our first afternoon we enjoyed two types of cheese fondue, the black truffle and the restaurants special fondue. Both were great! In addition we ordered a lovely garden salad, wine and coffee and were full enough that we didn’t even think about eating anything more the rest of the day. We enjoyed sitting at their outdoor tables. There is a long line at the restaurant for dinner, so reservations are recommended for those hours. Breakfast is available in the restaurant each morning and has an excellent selection of breads, sandwich meats, salmon, cheese, eggs, yogurt, cereals, fruit, milk, juice and made-to-order coffee. The hotel is in a perfect location, an easy 10 minute walk from the train station and from the lake, in the heart of the lively Niederdorf district with many good restaurants, bars and shops nearby.

Everything was great! It was a wonderful way to begin our vacation! We would love to come back again soon!

The hotel was characterful with lovely painted walls. The location was perfect. Despite being in a popular area it was quiet at night and I felt safe. Staff always smiled and greeted me and were very helpful- lending me an adapter for my laptop which I had forgotten to bring. Breakfast was included and had everything I wanted. I liked having an unlimited supply of cold drinks. I had a kettle in my room too. I also went to the restaurant each evening which was very good - especially the fondue.

There was nothing I disliked.