Look of the hotel, colonial style rooms, Michelin star restaurant, very funky location of the hotel - we came by taxi and had to walk about 500m to the hotel through the slams at the back of the hotel. Was a very funny experience. Good we didn't have too many bags with us. If to cross the river with hotel shuttle boat, you find yourself right in the centre, which is very convenient.

Probably hotel should warn better the guests about taking the boat from the station across the river. This information is written on hotel page, but I was very busy and didn't pay attention. Probably number of warnings via email or WhatsApp would help.

Beautiful jewel in the middle of BKK. Tranquil and relaxing. Excellent staff and a lovely experience from the normal. Access only boat makes every trip out an adventure to start and excellently placed to link up with the river hop on-hop off boats. Forget the Tuk Tuks and taxis - only way to get around BKK is on the river.

The location of the hotel is very romantic, as well as the garden overlooking the river. The transfer with the boat works very well - only once we had to wait 10 minutes. The staff is very friendly and highly professional. Our problem was that we got a wrong room and it was not possible to change it because of the wedding which was taking place during our stay in Palazzo. The room overlooked the backyard, the old AC was very loud and either too strong or too weak. The room was humid and smelly. For the last night we were moved into the best room upstairs ( junior suite) to feel the difference.

Sooooo private and quiet. Felt like we were the only ones there most of the time. Staff was incredible. Room was very clean and the included breakfast was nice. Great location on the river just across from a good neighborhood full of bars, restaurants, and inexpensive spas. Has the feeling of a quiet B&B.

It would be good if the standard boat shuttle ran until 11pm rather than 10pm, just to accommodate dinner plans in Bangkok. They did however accommodate us with the boat to leave at 3:30 am for our early airport departure!

Stunning palace and riverside garden full of scented jasmine, frangipani and more surrounding the gorgeous pool. Blissful, calm setting just a speedy personal ferry away from the central sights of Bangkok! Superb restaurant with amazing tasting menu. Thanks to the lovely Chef Na and kind waitresses. All the staff are superb, friendly and nothing is too much trouble (even in a panic when I thought I’d lost a phone as I was leaving- found packed in a very secure, but forgotten place when I had made the long journey home to UK!) At a quiet season (after a work trip beforehand) I was able to pamper myself with long swims with the pool to myself, between happy hour cocktails and relaxing! Blissful and

I loved it all! Like stepping into a bygone era! The gorgeous library with costumes to try on was a brilliant idea. So pleased at the vision of restoring this gem of architecture. Just wish I could have stayed longer…..

The building had a lot of character as it is a historical property that has been renovated and maintained. Location is great, as it is on the river and all the main areas are easily accessible by boat.

I loved the property, but if I had to find something that I think could be better, then I think the cleanliness in the room could be improved slightly. I felt that some parts of the room were slightly dusty and our quilt cover had a small stain. Additionally, the shower holder was broken. Again, these are very minor points and generally I thought the property was fantastic

The staff in the hotel were just absolutely lovely. Everyone from the restaurant staff to the front desk staff to the boat captains were such sweethearts. They also very very kindly let me check in early, which was so appreciated. It was such a comfortable stay and I would stay here again in a heartbeat.

The property is only accessible by boat which I found a really fun aspect of it. However, this may make it difficult for those with mobility issues. The boat pier is near khao san road, and the pier closes at 8pm. After that time, you'll need to call the hotel to ask them to send the boat for you. The boat runs 24 hours so you'll have no trouble getting back, but it's something to be mindful of if you don't have phone service or if you're coming back after a big night out.

This is a truly magical place. Sitting in the shade of fragrant frangipanes and watching the Chao Praya river flow by, you can almost feel transported back a century, when a discerning Chinese millionaire built this elegant mansion that has been restored to perfection. We felt even more privileged every time we left or came back to the hotel, as access only takes place by private barge. The staff are lovely. Exquisite luxury for the price of a simple boutique hotel. Not to be missed.

Nothing

The location was lovely. The hotels boar ferry was 5 minutes to the pier which was right in the centre and close to Khao San Road. The rooms were comfortable and very pretty The staff were all very polite and friendly

The hotel drinks were really expensive in comparison to other hotels we stayed in during our trip. In comparison this was the cheapest of the hotels we stayed in during our 2 week honeymoon but the drinks were twice the price of the other hotels.

Away from the hustle and bustle

A little tired