I recently stayed at the Hotel and I must say, it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warm smiles and impeccable service. The room was spacious, elegantly decorated, and equipped with all the amenities one could need for a comfortable stay. The bed was like sleeping on a cloud, and the panoramic views from my window were breathtaking. The hotel's facilities, including the pool and spa, were pristine and provided the perfect escape from the hustle and bustle of daily life. The breakfast offered a delicious variety. What truly set this hotel apart, however, was the staff. Their to detail and genuine care for their guests made me feel truly valued and pampered throughout my entire stay.

I like it all.

Everything was perfect. They arranged a taxi pickup for us, the welcome from receptionists was extremely good, the room was super clean and large and well furnished. Very comfortable beds. The bathroom was great with proper amenities. People at the restaurant were very friendly. The breakfast was great. Special thanks to the person who helped us carrying our luggage (sorry I forgot his name) really helpful. Overall extremely professional people. And finally the indoor pool in the cave was so nice.

Nothing really.

This place is just perfect when staying in Goreme/Cappadocia region. Staff were friendly and available to help with anything. They checked us in quickly (before time) along with explaining everything to us regarding the room and facilities within the hotel. So no need to think just book it now! Special mention to Habibe A & Semih (the lady) not sure of name but she was truly a pleasure dealing with it. Overall this place is magical.

Breakfast on second day was cold. So do try and get in early if u can. Before 9.30am.

Seyda,Cemal,Habibe,Hakan,Osman , Musfata , Semih all the staff are super super nice and professional. The hotel is a 20 star hotel the breakfast is delicious . The property is beautiful and great location. The staff are helpful and very respectful. No complaints at all.we recommend the hotel and the staff. The spa is super clean and nice. From the moment we arrived we feel very comfortable and the welcome staff was great.

All was Good and perfect. NO complaints at all.

Location and the feel of the hotel/cave suites were excellent. They have several balconies to get good views of the area. Good spot to watch hot-air balloons. The staff were very friendly. All of them from reception to bellboys - since there was no lift , they helped us with our luggage. They even prepared packed breakfast for us bec we had to check-out early for our flight. (our stay included breakfast).

Maybe bed could be more comfortable.

The people were extremely nice, property is wonderfully kept. Rooms are spacious and luxurious, true cave feel for King Suite. The best thing is balloons fly so close to the hotel and the view point is less than 5 mins walk from the hotel.

This is not so much a -ve, but more as a recommendation. The breakfast buffet served is the same for all days, we stayed 3 days and that got a bit boring. If there is a mix and match possible, longer stay guests could enjoy various Turkish breakfast options.

Basically everything The location, the room, the hospitality from each n every staff.. Even with the language barrier, their kind gestures were felt. They upgraded us to KING Suite, and an early check in.. The breakfast too were made fresh as per ur preferences.. Our experience there was best as it could be.. 100/10

We booked the Imperial Suite for our final splurge night in Turkey. This room is truly an experience. There is a private heated pool and a private jacuzzi spa tub. The room is a massive suite. It was super cozy in the colder fall season and even had its own fireplace, which the staff would light for you. We also took advantage of the hotel’s spa for massage and Hammam treatments. It was the perfect way to pamper ourselves. The view of the balloons overhead is also perfect. After watching the balloons, we enjoyed the included breakfast at the hotel’s The Grape restaurant. Would definitely book this room again for a romantic escape.

The room was so cozy & warm, we didn’t get to use the fireplace. 🤣

The king suite was even better than the pictures. Amazing toilet with a lid that opened when u entered the bath. Beautifully appointed room with lots of gathering and private space for the three guests. Room was very quiet -no street or other guest noise. Staff work hard to make the stay very pleasant for guests from carting our luggage up two flights of stairs, to timely room service which included wine & glasses and lighting the wood fireplace in our sitting area. Great breakfasts included, served in a lovely dining room overlooking courtyard. Best stay of our two week holiday!

Access roads to the hotel are steep and in poor repair. Workers tore up the road to replace some plumbing on the last night of our stay making it difficult for our airport shuttle to pick us up :(

Location was excellent - staff extremely friendly and helpful - breakfast was awesome - we were checking out early before breakfast of last day and they supplied us with pack breakfast

The only feature was the bathroom layout as part of room with only frosted glass separation