I arrived to the hotel atound 9am, I had just arrived from a 21-hour flight and was so tired. The hotel staff greeted me really warmly. I told them that I was so tired and asked them for help if they have any available room to be settled earlier than check-in time. They told me that they can do this but need some time to clean up the room, I was so hungry and somehow they felt this, and told me that their buffet breakfast is still available. So they offered me a really nice breakfast and after that my room was ready. With this said, I would like say thank you very very much for all their warm services and especially for Receptionist Mr. Cengiz. ❤️❤️❤️

The hotel street was a bit tight to park my car but it was not a really big deal. 🙂

The staff were very friendly and accommodating. The location is excellent for all the major sights in Istanbul including the blue mosque, Sophia Haggia, Basilica Cistern, Topkapi Palace and the Grand Bazaar. The breakfast was delicious and there was so much choice. We were also offered free tea and coffee throughout the day. I couldn't have asked for more from the hotel and staff.

The hotel is close to the Old Town, the sights such as the Aia Sofia Mosque, the Blue Mosque and the Topkapi were a 10-minute walk away, and the Grand Bazaar was a comfortable 20-minute walk away. There are many restaurants in the area, with a large selection. I contacted the hotel about the airport transfer, and they were already waiting for us upon our arrival. At check-in, while we filled out the paperwork, we were given coffee and water. Our room faced the sea, it was clean and looked much better than the pictures. The breakfast was varied and delicious, the little waitress was kind and attentive, constantly replenishing the stock. The staff are helpful, friendly, always smiling. There was a lady working at the reception, she was very charming. The transfer for the trip home was also organized, the reception called me on the phone in the morning to ask if I had requested the transfer for 8 o'clock, which was on time. The rooms were cleaned every day, fresh water was always prepared, and we received fruit and small sweets for the afternoon. I wholeheartedly recommend the hotel to everyone. Thank you for your hospitality.

We didn't have a bad experience

Everything perfect, the service was top. We had a small roof which did not have much sun light but this is what we paid for. Nevertheless it was well worth the value. Thank you to the Sultan Hamit Team!

Economy room no sunlight. Can hear voices in the hall but it did not bother us.

Staff was super friendly and helpful, all of them! The location is also very good, everything was clean, the bathroom was also fine. The breakfast was good and very complete, but I was hoping for menemen (turkish eggs) but they didn’t have :(

1- super noisy when other people are outside of the door in the corridor, woke us up many times. 2- the beds were not mega comfy, but the pillow specifically was horrible, kept waking up from neck pain. Also they had some golden covers on the beds and one pillow and they looked very used or old, they seemed a bit disgusting, they need to be changed. 3- theres a tv but with turkish tv, I would prefer it if I could cast my Netflix

The location was great - only ~ 5 min walk to Hagia Sofia. Lots of restaurants and markets nearby (although Sultanhamet area is expensive). We had deluxe rooms on top floor - very comfortable, great view, we didn't hear any outside noise.

The breakfast could have been better -- more "hot" options and pastries.

Wonderful staff really made our stay, thank you.

Nothing, but more fruit choice at breakfast would be good.

The breakfast spread was ok, sufficient in my opinion. The menu for hot food was rotated (we stayed there for almost 10 days) so you didn't eat the same item everyday. Location is excellent. The walk required is nice as an exercise. There are nearby supermarkets and restaurants and shops too.

What I don't get is the soup, which was cold although served on the hot server. It was different soup everyday but it was also cold everyday. Instead of a home toast appliance, probably one that is meant for a restaurant is better with the flat surface, moving grill. When a slice gets stuck or doesn't eject because it's too small, taking it out with the nearby silverware can be dangerous. Portrayal of the building on the photo is a bit misleading... the building is not standalone, there are adjacent ones and the road in front is pretty narrow. You don't really get the blue sky because the Topkapi wall is in the way. This is in reference to the view from the front of the hotel.

We had an incredible stay at Sultan Hamit Hotel, and we can't recommend it highly enough. The location is absolutely perfect, with many of Istanbul's most famous tourist attractions just a short walk away. This made our exploration of the city incredibly convenient and enjoyable.The staff at Sultan Hamit truly made our experience memorable. They were not only friendly and accommodating but also went out of their way to ensure that we felt welcome throughout our stay. A special thank you to Oumaima, Baran, and Chingis, who provided exceptional service and added a personal touch that made our visit even more special.The breakfast each morning was a delightful introduction to Turkish cuisine. The variety and quality of the dishes were impressive, and it was the perfect way to start our day of sightseeing.Our room was spotless, with a comfortable bed that ensured we had a restful night's sleep after a day of exploring. The attention to detail in the cleanliness and comfort of the room was greatly appreciated. Overall, Sultan Hamit Hotel exceeded our expectations in every way. We left with wonderful memories of our stay and can't wait to return on our next trip to Istanbul. Highly recommended!

Nothing

The location is great, 5 min till Hagia Sophia Mosque, Topkapi Palace and access to the embankment. Tram station Sultanahmet is in 10 min. Beautiful sea view from panoramic windows (dawn in the photo). Very quiet area, no music, no other noises from the street; at night the road to the hotel is well lit; small grocery next street. The room is not big, but modern(!), clean, comfortably furnished and has every thing you need (a tea set, a bath set, safe, tv, fridge, small tea table & chairs). Wi-fi worked good. Umbrellas are available in the rain. The staff is friendly and ready to help with any question 24h.

Audibility between rooms. If you are using public transport, be prepared to go a bit downhill with your bag towards the hotel, as Istanbul is a hilly city.