Wonderful resort directly at lake Beauvert. Huge parklike resort with a great comfort. We liked the flowers everywhere. Huge hotel resort which outskirts were affected by the forest fires of 2024. Some trees at the gulf area were destroyed and the damage is under repair. The normal guest will not feel anything anymore of the desaster and we felt very well ! Friendly staff and we had a wonderful wooden house directly at the lake with a small porch. The house contained two baths , a sleeping room , a living room and a small extra living room with a stove. We felt very well! We will come again!

The Park Lodge has beautiful grounds, and feels peaceful and relaxing. The staff are always exceptional, and we love seeing wildlife around the hotel. We saw elk, deer, squirrels, and even a bear and her two cubs (safely, from a distance in our vehicle). Our breakfasts at Orso were lovely, the coffee is excellent, and our meal in the Great Hall was also great. We love the smell of the shower products, as well! Overall, we just like the property and have made it a yearly trip.

The hotel is more expensive than most, but we feel that the vastness of the property and the experience is worth the cost. The staff are exceptionally helpful and text you daily to ask if you require anything.

Stunning location Amazing views Excellent customer service

Our room was a little tired and definitely in need of updating to provide better value for money. The food options and service were fine but not outstanding

The room was renovated and quite nice, especially the bathroom/shower. The service was exceptional! Every employee was friendly and helpful. Dining service was excellent. The food was delicious and we received huge quantities, so we quickly began to share. The location is very quiet, serene, and beautiful! We never left the property, as it provided everything we needed.

The seating in our room consisted of two hard chairs. We did not have a view of anything other than the back of the next set of rooms.

Staff was superb. Great stay because of the highly attentive and kind staff. They went out of their way to make my husband feel special on his 45th Birthday. The property is charming and is well kept.

Our room was cooled by a AC unit that was pulling air through our window. That window was therefore, unable to be used and the other window in the unit did not have a screen. We could not sleep with the windows open. Also the stand alone unit didn't cool the room enough. Its a shame that with all of the resort fees assessed, they charge additional for certain amenities such as kayaking or canoeing ($100 rental charge).

Staff were very responsive and very helpful. Totally unmatched. Room was good and the location was easy to get to from the parking lots. Dinner at the the restaurant (Orso) was really good.

We found the room was a bit hot. I don't think it has any AC installed which might is understandable. You need to open the windows to let in air from outside to cool down the room. The bathroom is also quite small. i suggest you pay more to get a bigger unit - it is worth it.

Staff was excellent and overall facility was beautiful, including the location. Enjoyed the main building and ate 3 meals at the hotel plus drinks at the bar and outside.

Room was warm (no A/C) but when in the room, we were able to cool it down with the front and back doors open. Window alone was not enough to cool the unit. Unit was very expensive; however, we went during the peak summer months.

Beautiful historic property in Jasper! We are so glad to be able to stay here. We did the hike around lake Beauvert, witnessing the remnant of the 2024 fire! It was so closed to destroy the lodge! It was a wonderful property, we see wildlife almost every day !

The outdoor pool was very pretty, in a wonderful location overlooked the lake but it needs upgrades.

A last minute booking as the lodge had not been reopened when we planned our trip. It was a nice addition. Clearly still recovering from the fires and we were pleased to see that the lodge was donating 100% of our fees to the funds to help rebuild the town. The room was spacious and we loved the log fire, we had bad weather so it was very welcome. We enjoyed the planetarium evening.

Service was very slow, possibly due to lack of staff, but the hotel did apologise for this at the time.

We stayed here at Jasper Park Lodge when she wasn't "Fairmont" yet some 30 years ago. The property has been well maintained and upgraded . The environment and the wildlife are still perfectly preserved. I still remember few deers knocking our lodge window decades ago but this time it is full herd of elks greeting us every morning. We can hear their voice rumbling in the mountains now and then. Walking at dawn along the lake to the golf course is very memorable. Even though the room is quite old-fashioned, it is still very practical and comfortable. I like your new Nespresso machine very much.

We checked in late around midnight and I forgot to inform your front officer of my ALL Accor membership number. I emailed you later but I haven't got any reply at all yet. I asked Fairmont Lake Louise to do so but they said it must be done via original property only.