the room was clean, tv worked, bed was comfortable, and i liked the soap/shampoo/lotion provided. there was plenty of towels and the walk-in shower was nice.

I didn’t like not being able to park near my room…all other entry/exit doors were marked “do not use” so you could only enter/exit through the front of the hotel when my room was located at the back by the pool when there was an exit door right beside my room.

Staff was very nice. Greeted me soon as I walked in. upon checking out, I promptly attended to at the desk. My room was clean and tidy. Over all, a good stay. I would recommend the Sleep Inn & Suites.

I was surprised there were no plastic shower caps for the shower. Hard to use the card key to enter my room. Also, just a very very slight oder in the hallway. That could be caused from the rain, and people tracking in and out with wet shoes.

This might be the nicest Sleep Inn in which I've stayed. Very clean and super comfortable bed. Even though I traveled alone, I like that the bathrooms have actual doors rather than pocket ones (like the last Sleep In I visited). Very friendly staff and prime location off the interstate with lots of eateries around.

As with any other Sleep Inn, I think there could be more breakfast offerings, especially healthier cereals, breads, and fresh fruit.

A good location and friendly staff. Nice breakfast. Plentyof good restaurants and attractions, including Concord Mills Mall and Charlotte Motor Speedway, are nearby.

The Sleep Inn backs up to I-85 and you can hear truck traffic all night. Also tiny trash cans and no recycling are not ideal. It would have been okay but there was no housekeeping coming to the room.

Front desk was awesome. Only have 1 complaint and it was housekeeping knocking loudly on.our door to clean room before 10. Woke us up but told front desk they had same complaint day before and trying to address. Other than that it was great and we had planned to check out by 11 and did so. Breakfast was awesome. Smooth check in and check out. Definitely will stay again if needed in future.

Housekeeper

The staff was very friendly and nice. They remembered my face and asked about my daughter when she didn't come down for breakfast

One of the beds had hair on the sheets when we checked in. The toilet seat was dirty or stained so we had to put toilet paper down to use it. The sinks hot water had to be turned off just right or it would keep running bc it didn't stop either way you turned it

The room was a nice size. It was in a great location. The room was clean.

The pillows on the bed were not comfortable. There were maybe 4 small pillows on the bed. The lighting over the sink could have been a bit brighter, had trouble seeing trying to get ready. The shower was small, but it was clean. Overall a good stay, just little minor things.

Staff was so nice, it was quiet despite the majority of the people staying were attending an EDM festival this weekend. It was so close to the motor speedway and there were so many dining options within walking distance. Room was spacious, beds were comfortable.Also the pool was chill!

My one critique would have to be the lighting in the room was dim when trying to get ready to go out but other then that no complaints.

The location was close to the concert venue and the price was good. Also there were alot of places to eat within walking distance! Huge plus!

There was no full length mirror to see yourself. We stayed in Charlotte for a concert and after we got ready we couldn't see what we actually looked like.

Staff was great. Jasmin at the front desk was wonderful. Breakfast was one of the best ones I've seen in a long time. The pool was perfect. The location was perfect, plenty of shopping and places to eat nearby. Also felt very safe.

The beds could have been bigger. I didn't notice when I booked if they said double or queen but they seemed like a double bed. We did have enough room but a little more wiggle room couldn't hurt.