Great location for catching direct bus to Cambridge. Very comfortable modern room. Great breakfast. Friendly staff and quick check-in. Close to Morrisons and Home Bargains.

Nothing

The hotel was perfectly clean, well appointed and newly refurbished. Large quiet rooms. TV was large and worked (not always the case!) good water pressure and air con controlled from a panel. The service is excellent and 24 hours. Large car park easy to get round, and walking distance of Camborne which is actually a nice little commuter village with a busy enough centre.

The food is OK. The evening menu is essentially bar snacks (pizza / burgers). The breakfast is almost good, but the eggs are reconstituted I think. They didn't seem fresh. Some fish would turn it from good to excellent.

We have stayed here before and it didn't disappoint this time either! The location is perfect for us as we were visiting relatives. Everything about this hotel is just excellent, it's clean, it's comfy, nothing is too much trouble for the helpful friendly staff. The room we stayed in was spacious, clean and warm with plenty of hanging space for clothes. It has very good sound proofing too, you very rarely hear your neighbours in the hall and never hear them in your room. A wonderful stay

Two things to put here, a second lounging chair would have been good, there were two of us and we couldn't sit comfortably to watch the TV unless we sat on the bed, and neither of us find that comfortable. We would also have liked a few drawers to put our small things in.

Staff were excellent during our stay. Jeffrey on main reception went above and beyond when we checked in. We'd had a stressful journey due to localised flooding and were running late to a wedding. He was so helpful and a resl credit to the hotel. Similarly, the restaurant staff at breakfast helped with gluten free options with nil fuss, prompt and professional service. Thank you to all

Bizarrely, the only thing I'd say could be improved was the scrambled egg at breakfast. Sounds petty and really didn't dent our enjoyable stay.

The Holiday Inn Express Cambridge West - Cambourne is a really good hotel. The rooms are extremely comfortable, quiet, clean and well equipped. The staff are cheerful, competent and helpful. (One staff member very kindly offered to do my shirt cuff buttons up as I struggled to do this myself waiting for the lift in the morning!) We arrived after a long, slow six hour drive at about 8pm and entering the hotel we felt we had made a good decision by choosing to overnight there. Parking is conveniently close to the hotel and the reception area was warm and spacious. The receptionist welcomed us and provided us with room details/ keys etc efficiently. Breakfast was a delicious buffet with an excellent choice of cereals, fruit, cooked food and a range of croissants/bread together with jams and an excellent selection of hot and cold drinks. If you enjoy breakfasts make sure you leave time to enjoy the breakfast on offer at this hotel. The whole stay was absolutely first class.

A tiny point but the wooden chairs in the dining room made a row when being moved over the wooden floor. Easy to fix with felt pads stuck to the chair legs.

Took the opportunity to have a full English cooked breakfast. The food was well presented and regularly replenished. The dining area was comfortable, spacious and very clean. The coffee was good too. The reception and bar staff were particularly friendly and helpful. I could not fault them. A very pleasant atmosphere.

The quality of the accommodation exceeded our expectations. One potential area for improvement, perhaps, the evening food menu offered limited choice. Furthermore, portion sizes were not generous. Just a little more Singapore noodles on my plate, please!

We've stayed in the Holiday Inn Express Cambridge West many times and it always meets our expectations. The staff are so friendly and helpful, the rooms are cleaned so well and the breakfast is consistantly delicious. We had access to unlimited coffees from the machine and spent some time after breakfast relaxing in the lobby. We noticed a few members of staff working so incredibly hard and cleaned tables as soon as guests were finished. No where have I seen such efficiency and attention to detail. We will always return to Holiday Inn Express Cambridge West whenever we're in Town.

There isn't anything at all that I could possibly write here. From the moment Allan checked us in to when we checked out the following day our stay was made perfect. Not just the mosst recent times but all the other times too. There isn't anything I didn't like.

The hotel was situated in a good spot for nearby shops and a fuel station. The breakfast was okay but I thought the scrambled eggs would have been changed to fried eggs after the 2nd day. On the plus side there were plenty of sockets around the room for electrical equipment which was good.

The room was a nice size but the space could have been used better. The sink in the bathroom was too large, a smaller sink would allow more room at the sides to place toiletry bags etc. There were no Coat Hooks around the main door area to hang coats or jackets especially if they were wet on a rainy days. Also the large red chair situated at the table next to the bed was too heavy to easily manoeuvre around.

The beds were very comfortable, the shower was very good and the choice of breakfast food was extensive; it was a lovely bright area to have breakfast too

We were a little late arriving as the post code did not work in my GPS. I phoned the hotel and they said the post code was new and they gave me the post code for The Belfry, opposite. Also, we had previously received an email saying they had allocated us a ground floor room as my wife has limited mobility, yet they offered us a 2nd floor room on arrival. This was quickly corrected when I showed them their email!

It looked brand new, very clean and modern. The room was spacious and had a good size bathroom. The breakfast is served near the reception, everything was lovely and kept neat and tidy. The staff was very friendly and welcoming. The hotel is located near a supermarket and petrol station and close to motorway links - around 20mins drive from Cambridge - however it was very peaceful and there was no loud noises. There was plenty of available parking and if using a taxi is preferred then Ubers are normally available within a couple of minutes. Perfectly located to visit the National Trust Wimpole Estate.