I had a wonderful stay at this property. The hotel was spotless, and having parking available was a great convenience. My partner forgot their toothbrush, but the staff quickly provided one, which was a thoughtful touch. The breakfast was excellent, and the location was absolutely beautiful, perfect for a peaceful getaway. The staff were incredibly welcoming and went above and beyond by checking up on us before our arrival due to the fog, which we truly appreciated. Highly recommend this place for its excellent service and attention to detail! I also appreciated the cute Palé Times guide, which had fantastic recommendations for places to visit—such a lovely detail!

I had no issues with the property. Everything was great, and the stay exceeded my expectations.

A wonderful property with attentive and pleasant staff. The master suite room was spacious with a wonderful view of the gardens. All meals, which included the special taster menus, were enjoyable. Particularly impressed with the 'turn down' service so that guests can return to their rooms after dinner with weather information provided and classical music from the TV playing quietly in the background. Small but 'classy' touches.

I picked out this hotel for my wife's birthday and having read all the details about the expected dress code in the main restaurant, I was slightly disappointed that at least two other diners were dressed 'scruffily' including jeans and baseball cap. Inconsistent application of the dress code means that for many of us the experience would become less 'special'. There is a dilemma here for the property, I hope the hotel will be brave enough to expect diners in the main restaurant to comply with the dress code.

This hotel is outstanding and very well-run. The building itself is interesting and the interior decorations beautiful, displaying exceptional craftsmanship. Our turret room overlooking the garden was very comfortable in all respects, with personal touches we much appreciated. The food was of a very high standard, with carefully balanced flavours, and with a good choice available. The staff were all very friendly but efficient and professional - the welcoming concierge, room service, dining and bar staff. Highly recommended.

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Everything! Beautiful building and grounds, fabulous welcome and great knowledge in the host team! Breakfast was lovely and service was very friendly. Shout out to Paul the welcome host and Pat at breakfast both made us feel very special. Our toddler was absolutely spoiled and loved our visit.

Service over dinner wasn’t as we were expecting, quite hands off and felt there was missed opportunity for upsell. We had requested a recommendation of dessert wine to go with my husband tart and told the sommelier would come to see us however no one came so my husband just ate his dessert and we left. We were dining with our toddler so potentially not the guests you would target for spending extra time at the table or in the bar before/after dinner which we understand. The young male waiter at dinner was great with us!

Pale Hall is an incredible place to escape urban life and lose yourself in a majestic setting. This was our second stay and it did not disappoint. The staff is fantastic, whether it being greeted when arriving in the car park to someone giving a tour of the Hall after arriving. After our tour, we were served tea in one of the sitting rooms. The gentleman who hosting us took us to our room and gave us information about items in it. The room had a sitting room in a turret. Dinner and breakfast were wonderful. I cannot say enough about our stay.

The only dislike was the fact that we had to leave to continue our vacation.

Fabulous, historical accommodation. Very friendly, helpful staff. Delicious food. Beautiful grounds.

Just one suggestion - the unique Welsh character of the area could perhaps be reflected more fully in the catering e.g. offer only Welsh cheeses on the menu (there is a huge range available), Welsh honey at breakfast, offer cocktails containing Welsh gin, whisky, vodka.

Great location and stunning property. A limited number of things to do in the area apart from walking. Bala is not an attractive town and one needs to travel to other attractions. There is no local championship golf which is our main hobby. The food is very good and our room was magnificent. The G.M. is excellent and leads from the front.

The town of Bala is unattractive and a swimming pool would have been a welcome addition. Beware of the narrow roads around the hotel.

This was a suberb wedding anniversary stay at the end of a week.in Wales. The staff were brilliant with just the right balance of service and friendliness. Chef delivered a bespoke menu for us to take account of interlorances ...this was so refreshing after recent experiences elsewhere. The grounds are gorgeous and the whole place is very calming. The classic room was great for us a ot had a simpler style.

We honestly can't think of a single thing we didn't like!

Ive stayed in numerous 5* hotels across the world and have experienced different levels of luxury, allowing me to know what should i demand. Pale hall is truly memorable experience worth repeating every possible occasion, Stay was comfortable, with excellent service and extreme high standards but most importantly with warm and pleasant homely feel … we loved it and would recommend to others … Rich history of the building is also fascinating…

I was trying to find some cons about our stay … but couldnt really — well done to management and the team for keeping the place faultless…. Hope it will stay such way 🙃🍾

Staff excellent. Helpful, friendly, obliging, Couldn't fault them. Room was excellent, size as expected bathroom facilities and size excellent. location stunning, and premises very impressive.

From arrival, registration, porter services, drinks, and dinner all excellent. However we did not expect to be served breakfast in the bar which allows dogs! Having sat down to breakfast with other guests we were very surprised to see a couple join us at the next table with their dog! We are dog friendly, but to stay in a 5 star hotel and have to eat breakfast with a dog is unacceptable, particularly if the dog suffers from flatulence! I can't think of anything worse to put you off your breakfast.